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Hotel Front Office Receptionist Jobs in Reston, VA

Nextcare, Inc.

Medical Front Office

Dumfries, VA · On-site

$15.25 - $19.25/hr

Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the ...

Limitless East Marketing

Office Receptionist

Washington, DC · On-site

$17.25 - $22/hr

Proven experience as a receptionist, front office representative, or similar role. * Excellent verbal and written communication skills. * Proficiency with Microsoft Office Suite and basic office ...

Signet Jewelers

Front Office Receptionist

Vienna, VA · On-site

$15.25 - $19.50/hr

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer ...

Alphabe Insight Inc

Office Receptionist

Washington, DC · On-site

$17.25 - $22/hr

Proven experience as a receptionist, front office representative, or similar role. * Excellent verbal and written communication skills. * Proficiency with Microsoft Office Suite and basic office ...

Alphabe Insight Inc

Office Receptionist

Washington, DC · On-site

$17.25 - $22/hr

Proven experience as a receptionist, front office representative, or similar role. * Excellent verbal and written communication skills. * Proficiency with Microsoft Office Suite and basic office ...

Marriott

Front Office Manager

Arlington, VA · On-site

This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The ... The Role As the Front Office Manager, you oversee all front desk operations and guest service ...

Marriott

Front Office Manager

Arlington, VA

This hotel is owned and operated by an independent franchisee, Dimension Hospitality. The ... The Role As the Front Office Manager, you oversee all front desk operations and guest service ...

Consider Posh Pro

Office Receptionist

Washington, DC · On-site

$17.25 - $22/hr

Position Overview The Office Receptionist serves as the first point of contact for visitors and clients, providing professional customer service while supporting front desk and administrative ...

Nexxaworks

Office Receptionist

Washington, DC · On-site

$17.25 - $22/hr

Position Overview The Office Receptionist serves as the first point of contact for visitors and clients, providing professional customer service while supporting front desk and administrative ...

Beacon Oral Specialists

Front Office II

Mclean, VA

$16 - $20/hr

To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to ...

Beacon Oral Specialists

Front Office II

Mclean, VA · On-site

$15.75 - $19.75/hr

To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to ...

Concord Hospitality

Front Office Manager

Washington, DC · On-site

$62K - $70K/yr

Description Concord Hospitality is seeking a Front Office Manager to lead our guest services team ... Maintain guest service as the driving philosophy of the hotel, ensuring every guest leaves ...

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$11

$17

$23

How much do hotel front office receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for hotel front office receptionist in Reston, VA is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hotel Front Office Receptionist, and why are they important?

To thrive as a Hotel Front Office Receptionist, you need strong customer service, organizational, and multitasking abilities, typically supported by at least a high school diploma and basic computer proficiency. Familiarity with property management systems (PMS) like Opera or Fidelio and reservation software is commonly required. Excellent communication, problem-solving, and interpersonal skills help you create positive guest experiences and handle stressful situations gracefully. These skills and qualities are crucial for ensuring smooth hotel operations, guest satisfaction, and efficient front desk service.

What are some common challenges faced by Hotel Front Office Receptionists and how can they be managed?

Hotel Front Office Receptionists often encounter challenges such as managing high guest volumes during peak check-in/check-out times, handling difficult guest requests or complaints, and efficiently coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and staying calm under pressure are key to overcoming these obstacles. Most hotels provide training and support, and teamwork is encouraged to ensure smooth operations and excellent guest service.

What does a Hotel Front Office Receptionist do?

A Hotel Front Office Receptionist is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local attractions. They answer phone calls, respond to guest inquiries, and coordinate with housekeeping and other departments to ensure a pleasant stay for guests. Receptionists also handle payment processing, resolve guest complaints, and maintain accurate records of room availability. Their role is crucial for creating a positive first impression and ensuring smooth operations at the hotel's front desk.

What is the difference between Hotel Front Office Receptionist vs Hotel Concierge?

AspectHotel Front Office ReceptionistHotel Concierge
Primary RoleHandles guest check-in/check-out, reservations, and front desk inquiriesProvides personalized guest services, local information, and special arrangements
CredentialsHigh school diploma or equivalent; hospitality certifications beneficialSimilar credentials; customer service experience preferred
Work EnvironmentFront desk area in hotels, busy and customer-focusedLobby or guest service areas, often more personalized interactions
Industry UsageCommonly employed at hotel front desks worldwideFound in upscale hotels and resorts offering personalized services

While both roles involve guest interaction, the Hotel Front Office Receptionist primarily manages check-ins, reservations, and administrative tasks at the front desk. The Hotel Concierge focuses on enhancing guest experiences through personalized services, local recommendations, and special arrangements. Both roles require strong customer service skills and hospitality knowledge, but their daily responsibilities differ in scope and focus.

What are popular job titles related to Hotel Front Office Receptionist jobs in Reston, VA? For Hotel Front Office Receptionist jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Hotel Front Office Receptionist jobs in Reston, VA look for? The top searched job categories for Hotel Front Office Receptionist jobs in Reston, VA are:
What cities near Reston, VA are hiring for Hotel Front Office Receptionist jobs? Cities near Reston, VA with the most Hotel Front Office Receptionist job openings:
Hotel Front Office Receptionist jobs near you
Medical Front Office

Medical Front Office

Nextcare, Inc.

Dumfries, VA • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

NextCare Urgent Care rating

6.4

Company rating: 6.4 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

628th of 864 rated healthcare providers

Job description

NextCare Introduction
NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
  • Obtain personal and insurance data from the patient and inputs information into EMR system.
  • Monitors the flow of patients, including placing patients into rooms as needed.
  • Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
  • Prepares daily deposit, reconciliation, and daily statistical information.
  • Ensures an adequate stock of front office supplies and proper functioning of equipment.
  • Answers telephone utilizing quality customer service skills.
  • Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
  • Manages patient appointments scheduled via the NextCare website
  • Notifies back office immediately of any urgent medical concerns a patient may be experiencing
  • Educates patients on services offered by NextCare for their current or next visit
  • Promptly notifies the Clinic Manager of any patient or employee safety concerns.

How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

What NextCare Urgent Care employees say

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