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Front Desk Manager Jobs in Renton, WA (NOW HIRING)

Emerald Queen Casino

Front Desk Manager

Fife, WA · On-site

$18.25 - $23.50/hr

The Front Desk Manager's duties include overseeing front desk operations and ensuring guests are given superior guest service in regards to reservations, room assignments, transportation, and guest ...

Emerald Queen Hotel & Casinos

Front Desk Manager

Fife, WA · On-site

$18.25 - $23.50/hr

The Front Desk Manager's duties include overseeing front desk operations and ensuring guests are given superior guest service in regards to reservations, room assignments, transportation, and guest ...

Emerald Queen Hotel & Casinos

Front Desk Manager

Fife, WA · On-site

$18.25 - $23.50/hr

The Front Desk Manager's duties include overseeing front desk operations and ensuring guests are given superior guest service in regards to reservations, room assignments, transportation, and guest ...

Marriott

Overnight Front Desk Manager

Seattle, WA

$19.25 - $25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

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Front Desk Manager information

See Renton, WA salary details

$11

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$33

How much do front desk manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk manager in Renton, WA is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What is a front desk manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What are some common challenges faced by front desk managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn an average annual salary of around $40,000 to $50,000, depending on experience, location, and industry. They often require strong customer service skills and may oversee administrative tasks at hotels, offices, or healthcare facilities.

What are the key skills and qualifications needed to thrive as a front desk manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs

What are the most commonly searched types of Front Desk jobs in Renton, WA?

The most popular types of Front Desk jobs in Renton, WA are:

What cities near Renton, WA are hiring for Front Desk Manager jobs?

Cities near Renton, WA with the most Front Desk Manager job openings:

Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Renton, WA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,989 per year, or $21.6 per hour.

Front Desk Manager

Emerald Queen Casino

Fife, WA • On-site

$18.25 - $23.50/hr

Full-time

Re-posted 17 days ago

Emerald Queen Casino rating

7.1

Company rating: 7.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

73rd of 163 rated casinos

Job description

The Front Desk Manager's duties include overseeing front desk operations and ensuring guests are given superior guest service in regards to reservations, room assignments, transportation, and guest requests.

Education: High school diploma or GED equivalent. Degree in hospitality field preferred.

Experience: Minimum three years experience in high end customer service. One year in hotel industry preferred. Supervisory experience required. Working knowledge of MS Office Suite, cash handling and PMS preferred.

    Physical and Mental Requirements: Ability to stand for extended lengths of time. Manual and finger dexterity for operation of personal computer and routine paperwork.  Must be able to tolerate a smoke filled environment.

    LICENSES/CERTIFICATIONS/TRAININGS REQUIRED:

    Class IIIA Gaming License

    Title 31

    Sexual Harassment

    Blood Borne Pathogens

    Safety and Hazardous Material

    Must be able to obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is and Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

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