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Front Desk Insurance Coordinator Jobs in Racine, WI

Hilton Milwaukee

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the ... Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life ...

Compass Group

FRONT DESK CLERK

Milwaukee, WI · On-site

$18.25/hr

Coordinates with Housekeeping to track readiness of rooms and report guest concerns. * Communicates ... Pet Insurance * Voluntary Benefits, including Critical Illness Insurance, Accident Insurance ...

Compass Group

FRONT DESK CLERK

Milwaukee, WI · On-site

$18.25/hr

Coordinates with Housekeeping to track readiness of rooms and report guest concerns. * Communicates ... Pet Insurance * Voluntary Benefits, including Critical Illness Insurance, Accident Insurance ...

Familia Dental

Bilingual Front Desk Receptionist

Racine, WI · On-site

$14 - $18/hr

We are seeking an energetic and organized Front Desk Professional to join our fast-paced, community ... Knowing and understanding insurance plan rules and protocols and able to follow them * Having ...

Familia Dental

Bilingual Front Desk Receptionist

Racine, WI · On-site

$14 - $18/hr

We are seeking an energetic and organized Front Desk Professional to join our fast-paced, community ... Knowing and understanding insurance plan rules and protocols and able to follow them * Having ...

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Front Desk Insurance Coordinator information

See Racine, WI salary details

$10

$16

$22

How much do front desk insurance coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front desk insurance coordinator in Racine, WI is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Insurance Coordinator vs Front Desk Receptionist?

AspectFront Desk Insurance CoordinatorFront Desk Receptionist
Primary RoleHandles insurance verification, billing, and patient insurance questionsGreets visitors, answers phones, manages front desk operations
Required CredentialsKnowledge of insurance policies, basic billing skillsNo specific credentials required
Work EnvironmentMedical offices, clinics, healthcare facilitiesVarious settings including offices, clinics, businesses
Common UsageHealthcare industry, insurance-related tasksGeneral reception and administrative support

The Front Desk Insurance Coordinator focuses on insurance-related tasks within healthcare settings, requiring knowledge of insurance processes. In contrast, the Front Desk Receptionist handles general front desk duties without specialized insurance responsibilities. Both roles are essential for smooth operations but differ in their specific functions and required skills.

What is a front desk insurance coordinator?

Front Desk Insurance Coordinators are administrative professionals who work in healthcare or dental offices, managing patient interactions at the front desk and handling insurance-related tasks. Their responsibilities typically include verifying insurance coverage, collecting patient information, scheduling appointments, and processing insurance claims. They serve as a key point of contact between patients, insurance companies, and office staff, ensuring that billing and coverage issues are handled efficiently. Strong organizational and communication skills are essential for this role.

What is the role of a front desk insurance coordinator in an insurance company?

A front desk insurance coordinator manages initial client interactions, verifies insurance information, and directs inquiries to appropriate departments. They often use office management software and require strong communication skills to ensure smooth customer service and accurate record-keeping.

How does a front desk insurance coordinator typically collaborate with other departments in a healthcare facility?

As a Front Desk Insurance Coordinator, you will often work closely with medical billing, clinical staff, and management to ensure accurate patient information and efficient insurance claim processing. Communication with the billing department is frequent to clarify patient coverage or resolve claim issues, while coordination with clinical teams ensures that all necessary documentation is collected for insurance purposes. Effective teamwork and clear communication are essential, as your role serves as a bridge between patients, providers, and insurers to facilitate smooth administrative operations.

What are the key skills and qualifications needed to thrive as a front desk insurance coordinator?

To thrive as a Front Desk Insurance Coordinator, you need knowledge of insurance processes, excellent organizational skills, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Strong communication, attention to detail, and customer service skills help build trust with patients and ensure accurate information handling. These abilities are crucial for efficiently managing patient insurance needs, minimizing errors, and providing a smooth front desk experience.
What are popular job titles related to Front Desk Insurance Coordinator jobs in Racine, WI? For Front Desk Insurance Coordinator jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Front Desk Insurance Coordinator jobs in Racine, WI look for? The top searched job categories for Front Desk Insurance Coordinator jobs in Racine, WI are:
Front Desk Insurance Coordinator jobs near you
Infographic showing various Front Desk Insurance Coordinator job openings in Racine, WI as of June 2026, with employment types broken down into 1% Locum Tenens, 70% Full Time, 25% Part Time, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,357 per year, or $17 per hour.

Front Desk Agent

Hilton Milwaukee

Milwaukee, WI • On-site

$17/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the exceptional guest experience we're known for. As a Front Desk Agent, you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem.

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.

What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • High school diploma or equivalent required.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.

What’s in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • “Two for one” movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Part Time, Hourly,

Shift Available: Varies (including evenings, weekends, and holidays)

Pay Rate: $17/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.