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Front Desk Assistant Jobs in Springfield, MO (NOW HIRING)

James River Church

Receptionist - Part-Time

Ozark, MO · On-site

$14 - $18.50/hr

While sitting at the desk, assist with administrative tasks as needed. * Create Pocket Calendars ... Front-line representation and solid knowledge of the James River Church departments and events.

Drury Hotels Company, LLC

Night Auditor

Springfield, MO · On-site

$17.67/hr

Performs all front desk related functions including but not limited to checking guests in/out ... May also assist with set up of breakfast. May include food preparation, set up, service and/or ...

Drury Hotels

Night Auditor

Springfield, MO · On-site

$17.67/hr

Performs all front desk related functions including but not limited to checking guests in/out ... May also assist with set up of breakfast. May include food preparation, set up, service and/or ...

Drury Hotels Company, LLC

Night Auditor

Springfield, MO · On-site

$17.67/hr

Performs all front desk related functions including but not limited to checking guests in/out ... May also assist with set up of breakfast. May include food preparation, set up, service and/or ...

Drury Hotels

Guest Service Agent

Springfield, MO · On-site

$16.50/hr

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests in a friendly, efficient, courteous, and professional manner. * Perform front desk related functions ...

Specialty1 Partners

Dental Assistant

Springfield, MO · On-site

$17 - $20/hr

We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to ... Non-clinical employees include the office manager, front desk staff, marketing staff, and any other ...

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All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Springfield, MO

Front Desk Assistant information

See Springfield, MO salary details

$7

$13

$19

How much do front desk assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk assistant in Springfield, MO is $13.69, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $15.72 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Springfield, MO? The most popular types of Front Desk jobs in Springfield, MO are:
What are popular job titles related to Front Desk Assistant jobs in Springfield, MO? For Front Desk Assistant jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Springfield, MO look for? The top searched job categories for Front Desk Assistant jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Front Desk Assistant jobs? Cities near Springfield, MO with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 78% Full Time, and 22% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,472 per year, or $13.7 per hour.

Receptionist - Part-Time

James River Church

Ozark, MO • On-site

$14 - $18.50/hr

Other

Posted 15 days ago

Job description

Job Type
Part-time
Description
Job Summary
Serves in a supportive role in the Atmosphere and Hosting Department - as part-time office receptionist.
Essential Responsibilities & Duties:
Main Office Reception:

  • Represent the church culture well to all guests and staff members.
  • Courteously greet all who enter the office in a friendly manner, promptly assisting with their needs.
  • Ensure all incoming calls are answered promptly and courteously to minimize wait times and maintain a positive impression.
  • Transfer all calls promptly, leaving no one on hold for more than 30 seconds.
  • Communicate to security if a concern arises regarding office reception.
  • Connect those needing to talk with a pastor to the POF. Assign an interaction in F1GO to the POF.
  • Forward voicemails and emails from the Answering Service that the church receives when office is closed.
  • Maintain an orderly reception area.
  • Assist with updating changes to the voicemail recordings regarding service times, closings due to inclement weather, and special events.
  • Logs calls when the caller has a concern or an unusual question. Directs concerns and questions to the appropriate Dept.
  • Train and oversee other staff/Dream Teamers to assist in reception area when needed.
  • Aware of what is happening weekly in the church - regarding events - and is able to answer questions correctly and promptly.
  • Remain in reception area unless a temporary backup or replacement is scheduled to cover the phone.
  • While sitting at the desk, assist with administrative tasks as needed.
  • Create Pocket Calendars and Weekly Info for staff and DTers for services.
  • Serve to assist with overseeing reception desk (as needed) during special events.
Mail Delivery to Office Reception:
  • Call/email departments when packages are delivered - asking them to pick up from reception.
  • At the end of the day, place any packages that have not been picked up in the workroom / or if it is an office located in the main office area - place them on the assistant's desk.
Requirements
  • Two (2) years of multi-line telephone or general clerical experience; OR
  • Any equivalent combination of training and experience.
  • Solid knowledge of the James River Church departments and events.
  • Experience in customer service and/or sales.
  • Relevant experience to assist other areas of Office Services preferred.
Knowledge, Skills, & Abilities
  • Outstanding customer service and phone manner.
  • Knowledge of modern office methods and procedures, filing, telephone techniques, and office equipment, as well as English usage, spelling, grammar, and punctuation.
  • Ability to communicate effectively orally and in writing.
  • Exhibit good judgment, honesty, integrity, responsibility, and punctuality through the utilization of professional work standards.
  • Ability to establish and maintain effective working relationships with supervising personnel, coworkers, civic organizations, business professionals, and the general public.
  • Front-line representation and solid knowledge of the James River Church departments and events.
  • Performs other related duties as assigned and required.

Code of Conduct and Character
James River Church is Pastor-led, and staff driven with board oversight. James River Church staff are expected and considered to share in the responsibility of practicing and propagating the Christian gospel message and upholding the doctrine of the Church (the employer), as stated on our website and in our Bylaws. As leaders and ministers of the gospel, staff therefore agree to the following:
1. Develop and maintain a close personal walk with the Lord including:
a. Daily devotional time with the Lord.
b. Daily dependence on the empowerment of the Spirit.
2. Develop a strong marriage and family life. This includes:
a. Communicating and sharing with your spouse.
b. Spending time together on days off and when extra time is available.
3. Keep personal finances in order with no delinquencies.
4. Attend all regularly scheduled services in the church. Special services and functions will be required as deemed necessary by the Lead Pastor.
5. Maintain a high level of personal integrity, honesty, and confidentiality in dealing both with the staff and congregation.
6. Maintain a Christian outlook and attitude at all times.
7. Maintain loyalty to the staff and church, actively promoting unity within the church.
HEART BEHIND ALL WE DO
JOY
Smile at EVERYONE you encounter!
"Rejoice in the Lord always. I will say it again: Rejoice!" Phil 4:4 (NIV)
"In your presence there is fullness of joy; at your right hand are pleasures forevermore." Ps 16:11 (ESV)
ENTHUSIASM
Be enthusiastic about your role, about the church, & about what God is doing in your life and in the church.
"Zeal for your house has consumed me..." Ps 69:9 (ESV)
"I was overjoyed when they said, 'Let's go up to the house of the Lord.'" Ps 122:1 (TPT)
ENCOURAGEMENT
Be encouraging with your countenance, with your words, and with your actions to the team and to everyone you connect with as you serve!
"So encourage each other and build each other up..." 1 Thess 5:11 (NLT)
"...Look for the best in each other, and always do your best to bring it out." 1 Thess 5:15 (MSG)
LOVE AND CARE
Show compassion & represent the love of Jesus!
"Dear friends, let us continue to love one another, for love comes from God." 1 John 4:7 (NLT)
"Love each other. Just as I have loved you, you should love each other." Jn 13:34 (NLT)
SERVANT - MINDED
How can we help you with what you need? If needed, connect the individual to someone who can help.
"God has given each of you a gift from his great variety of spiritual gifts. Use them well to serve one another." 1 Pt 4:10 (NLT)
"For even the Son of Man came not to be served but to serve others and to give his life as a ransom for many." Mt 20:28 (NLT)
"...Through love serve and seek the best for one another." Ga 5:13 (AMP)

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