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Evening Front Desk Jobs in Springfield, MO (NOW HIRING)

BETHESDA GROUP

Receptionist

Springfield, MO · On-site

$15.75 - $17/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and ...

Bethesda Senior Living Communities

Receptionist

Springfield, MO · On-site

$14.25 - $18.75/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and ...

BETHESDA GROUP

Receptionist

Springfield, MO · On-site

$15.75 - $17/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and ...

Bethesda Gardens

Receptionist

Springfield, MO · On-site

$15.75 - $17/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and ...

Bethesda Group, LLC

Receptionist

Springfield, MO · On-site

$15.75 - $17/hr

... evening shifts and weekend coverage. This role is essential in creating a positive first impression ... You'll help ensure the front desk runs smoothly while fostering a friendly, professional, and ...

All JobsEvening Front Desk JobsEvening Front Desk Jobs in Springfield, MO

Evening Front Desk information

See Springfield, MO salary details

$7

$13

$18

How much do evening front desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for evening front desk in Springfield, MO is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.72 per hour, depending on experience, location, and employer.

What is an evening front desk?

Evening Front Desk roles typically involve greeting and assisting guests, handling check-ins and check-outs, answering phones, and managing reservations during the evening hours. These staff members are responsible for providing excellent customer service, addressing guest inquiries, and resolving issues that may arise after regular business hours. They also ensure the front lobby area is welcoming and secure, and may perform administrative tasks as needed. Evening Front Desk staff play a key role in maintaining a positive experience for guests during the later part of the day.

What are the key skills and qualifications needed to thrive as an evening front desk agent?

To excel as an Evening Front Desk Agent, you need strong customer service skills, basic administrative abilities, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems, reservation software, and common office tools is important. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you stand out when handling guest inquiries and challenges. These skills ensure efficient operations, positive guest experiences, and smooth coordination during evening shifts.

What are some common challenges faced by evening front desk staff and how can they be managed effectively?

Evening Front Desk staff often encounter unique challenges such as managing late check-ins, handling guest concerns when fewer managers are present, and maintaining security during quieter hours. Effective communication and organization are key to addressing these issues, as well as familiarity with emergency procedures and the property’s policies. Proactively anticipating guest needs and staying calm under pressure can help create a positive experience for guests, even during busy or unexpected situations.

Can I get an evening front desk job with no experience?

An evening front desk job typically requires basic customer service skills and a professional appearance, but many employers are willing to hire candidates with no prior experience if they demonstrate reliability and a positive attitude. Training is often provided on-site, and having good communication skills can improve your chances of being hired. Certifications are usually not required for entry-level positions in this role.

What evening front desk jobs pay the most?

Higher-paying evening front desk jobs are typically found in luxury hotels, corporate offices, or high-end healthcare facilities, where salaries can range from $15 to $25 per hour or more. Factors such as experience, location, and additional responsibilities like administrative tasks or bilingual skills can influence pay rates.

What are the most commonly searched types of Front Desk jobs in Springfield, MO?

The most popular types of Front Desk jobs in Springfield, MO are:

What are popular job titles related to Evening Front Desk jobs in Springfield, MO?

For Evening Front Desk jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Evening Front Desk jobs in Springfield, MO look for?

The top searched job categories for Evening Front Desk jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Evening Front Desk jobs?

Cities near Springfield, MO with the most Evening Front Desk job openings:

Evening Front Desk jobs near you
Infographic showing various Evening Front Desk job openings in Springfield, MO as of August 2026, with employment types broken down into 40% As Needed, and 60% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $28,841 per year, or $13.9 per hour.

Evening Front Desk Agent

O'Reilly Hospitality Management

Springfield, MO • On-site

$13 - $16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

O'Reilly Hospitality Management rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
  • A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
    involvement, & philanthropic outreach efforts.
  • Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
  • Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
  • 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Evening Guest Service Representative
Location: Holiday Inn Express & Suites - Springfield, MO
Guest Service Representative.pdf
Essential Responsibilities:
  • Warmly welcomes and promptly acknowledges guests in a friendly, professional, and genuine manner.
  • Facilitates efficient and accurate guest check-in and check-out, including room assignment based on availability and guest preferences.
  • Provides room keys and pertinent information to guests while maintaining guest privacy and security by never announcing room numbers aloud.
  • Responds promptly and professionally to guest questions, requests, and inquiries.
  • Resolves guest concerns and complaints with professionalism, empathy, and appropriate follow-through; escalates complex issues to management when necessary.
  • Maintains accurate and current guest information and records within the hotel system.
  • Processes guest payments, calculates and finalizes folios, provides change, and accurately posts room and market charges.
  • Processes, confirms, modifies, and cancels guest reservations as needed.
  • Provides information regarding hotel amenities, services, local attractions, dining, transportation, and entertainment.
  • Assists guests with restaurant, transportation, entertainment, or other reservations as requested.
  • Safeguards and properly handles guest valuables in accordance with hotel policies and procedures.
  • Understands and follows hotel credit, cash-handling, and payment policies and procedures.
  • Maintains accurate cash balances and completes deposits in accordance with company policies.
  • Uses telephone, switchboard, and other communication systems to effectively receive and relay guest and hotel information.
  • Serves as a liaison between guests and hotel departments to facilitate timely resolution of requests and concerns.
  • Protects guest privacy and confidential information and follows all applicable safety and security procedures.
  • Maintains a professional appearance and follows company uniform, grooming, and attendance standards.
  • Consistently upholds hotel brand standards, company policies, and brand values in all guest and team member interactions.
  • Demonstrates a commitment to world-class guest service and contributes to a positive, welcoming environment for guests and team members.
  • Supports and participates in O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety initiatives.
  • Understands and complies with all OHM company policies, procedures, and standards applicable to the position.
Essential Responsibilities - Night Audit
May be required to perform Night Audit duties as needed to support hotel operations, including:
  • Completes the nightly audit process accurately and timely, ensuring all daily transactions are balanced and reconciled.
  • Reviews and verifies guest folios, room charges, payments, adjustments, and other financial transactions for accuracy.
  • Reconciles daily revenue, occupancy, and financial reports and identifies and resolves discrepancies.
  • Completes and distributes required night audit reports in accordance with hotel and company procedures.
  • Monitors hotel activity during overnight hours and responds to guest requests, questions, and concerns while maintaining a high level of guest service.
  • Processes late-night arrivals, departures, reservations, room assignments, and other front desk transactions as needed.
  • Maintains appropriate cash-handling and security procedures throughout the shift.
  • Conducts or assists with overnight safety, security, and property checks in accordance with hotel procedures.
  • Communicates important overnight activities, incidents, discrepancies, and outstanding issues to the appropriate leadership team for follow-up.
  • Performs other Night Audit responsibilities as assigned or required to support the successful operation of the hotel.
  • Supports and participates in O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety initiatives.
  • Understands and complies with all OHM company policies, procedures, and standards applicable to the position.
Skills & Abilities:
  • Strong guest service, interpersonal, and communication skills with a friendly and professional demeanor.
  • Ability to create positive guest experiences and effectively resolve questions, concerns, and complaints.
  • Strong attention to detail and accuracy when handling guest information, reservations, payments, and financial transactions.
  • Ability to prioritize and manage multiple tasks in a fast-paced hotel environment.
  • Basic mathematical and cash-handling skills.
  • Ability to operate computers, hotel property management systems, POS systems, telephone/switchboard, and other front desk equipment.
  • Ability to maintain confidentiality and protect guest privacy and security.
  • Ability to work independently, exercise sound judgment, and remain calm under pressure.
  • Ability to work effectively as part of a team and communicate information between departments.
  • Ability to learn and perform Night Audit procedures, including financial reconciliation and reporting, when assigned.
  • Demonstrates reliability, professionalism, flexibility, and a commitment to world-class guest service.
Education & Experience:
  • High school diploma or GED is preferred.
  • Previous hotel, hospitality, customer service, or front desk experience is preferred but not required.
  • Previous Night Audit or accounting experience is a plus.
  • Must be able to successfully complete required hotel and company training.
Hours & Requirement:
  • Must be available to work a flexible schedule based on hotel business needs, including mornings, evenings, weekends, and holidays.
  • May be required to work overnight shifts and perform Night Audit duties as needed.
  • Regular and reliable attendance is an essential function of the position.
  • Must arrive on time and be prepared to work scheduled shifts.
  • Must maintain company and hotel uniform, grooming, and appearance standards.
  • Must be able to work independently during overnight shifts when assigned to Night Audit.
Environment / Work Conditions
  • Works primarily in a hotel front desk environment with frequent interaction with guests, team members, and other departments.
  • Fast-paced environment requiring frequent multitasking, prioritization, and interaction with guests.
  • May experience periods of high activity, noise, interruptions, and challenging guest situations.
  • Overnight shifts may require working independently with limited management or team member support.
  • May be exposed to varying temperatures, lighting, and noise levels throughout the hotel.
  • May occasionally be required to walk throughout the property and respond to guest or operational needs.
  • Must be able to maintain a professional and courteous demeanor in a variety of situations.
  • May be required to stand or sit for extended periods and perform frequent walking, bending, reaching, and other routine movements associated with front desk operations

O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

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