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Front Desk Assistant Jobs in Springfield, MO (NOW HIRING)

In Home Solutions LLC

Personal Care Assistant

Ava, MO · On-site

$15 - $17/hr

Familiarity with front desk operations and customer service in healthcare settings. * Strong organizational skills and ability to multitask effectively. Responsibilities: * Assist clients with ...

Genesis Health Clubs

Operations Manager

Springfield, MO · On-site

Executes procedures as outlined by front desk manuals * Assist Club Manager with all club operations as needed * Responsible for daily register deposits * Maintains office supply order * Responsible ...

Dental Office

Dental Assistant

Strafford, MO

$16.75 - $22/hr

This position would primarily assist our Hygienist, with some backup at the front desk. If this sounds like you and you meet our qualifications below, submit your application today! ** New graduates ...

Genesis Health Clubs

Operations Manager

Springfield, MO · On-site

Executes procedures as outlined by front desk manuals * Assist Club Manager with all club operations as needed * Responsible for daily register deposits * Maintains office supply order * Responsible ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk assistant in Springfield, MO is $13.69, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $15.72 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,472 per year, or $13.7 per hour.

Front Desk / Customer Service Associate - Springfield, MO

Integrity Staffing Group, Inc

Springfield, MO • On-site

$15/hr

Other

Posted 2 days ago

New

Job description

Front Desk / Customer Service Associate – Springfield, MO

Administrative Front Desk / Customer Service Associate – Springfield, MO Pay: $15.00/hr Schedule: Monday, Tuesday, Thursday, Friday & Saturday | 9:30 AM – 5:30 PM Location: Springfield, MO Industry: Sewing / Retail

We are looking for a professional, outgoing, and motivated Front Desk / Customer Service Associate to join our Tulsa sewing company! This is a great opportunity for a go-getter with sales experience who enjoys working with customers and staying busy.

What You'll Do

  • Greet customers in a friendly and professional manner.
  • Answer incoming phone calls and assist customers with questions.
  • Perform basic checkouts and transactions at the register.
  • Provide excellent customer service and help create a welcoming store environment.
  • Assist with sales and recommend products or services when appropriate.
  • Keep the front desk and customer areas organized and presentable.
  • Support the team with other day-to-day store duties as needed.

What We're Looking For

  • Previous sales or customer service experience preferred.
  • Friendly, outgoing personality with a strong customer-service mindset.
  • Professional appearance and ability to dress appropriately for a customer-facing environment.
  • Strong communication skills.
  • Reliable, dependable, and comfortable taking initiative.
  • Go-getter attitude with the ability to stay productive without constant supervision.
  • Comfortable working in a fast-paced, customer-focused environment.
  • Must be comfortable being on your feet approximately 99% of the workday.
  • Physical Requirements: All candidates must be able to complete all physical requirements of the job, with or without reasonable accommodation.

If you're a motivated, people-oriented professional who enjoys sales and working directly with customers, we'd love to hear from you! #INDT1

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