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Front Desk Assistant Jobs in Roxana, IL (NOW HIRING)

The Edge Fitness Clubs

Front Desk Supervisor

Saint Ann, MO · On-site

$16 - $20.50/hr

Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services. * Assist with coaching and developing Fitness Consultants ...

The Edge Fitness Clubs

Front Desk Supervisor

Saint Ann, MO · On-site

$16 - $20.50/hr

Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services. * Assist with coaching and developing Fitness Consultants ...

The Edge Fitness Clubs

Front Desk Supervisor

Saint Ann, MO · On-site

$16 - $20.50/hr

Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services. * Assist with coaching and developing Fitness Consultants ...

Caesars Entertainment

Front Desk Supervisor

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Louis standards. 4. Counsels, guides and instructs the Front Desk Agents and Phone Operators in the daily performance of their duties and provides exceptional leadership. 5. Ensures the needs of ...

Ceasars Entertainment

Front Desk Supervisor

Saint Louis, MO

$16.50 - $21.50/hr

Louis standards. 4. Counsels, guides and instructs the Front Desk Agents and Phone Operators in the daily performance of their duties and provides exceptional leadership. 5. Ensures the needs of ...

Caesars Entertainment

Front Desk Supervisor

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Louis standards. 4. Counsels, guides and instructs the Front Desk Agents and Phone Operators in the daily performance of their duties and provides exceptional leadership. 5. Ensures the needs of ...

Mortenson Dental Partners

Front Desk Coordinator

Hazelwood, MO · On-site

$15 - $19.50/hr

Gentle Dentist Front Desk Coordinator Job ID: 706 Salary: Up to$ 22/HR based on experience Location: 811 Hazelwest Dr, Hazelwood, MO 63042 Job Type: Full-time Weekly hours: 40 Grow your career in a ...

Boyd Gaming

Spa Attendant-Front Desk

Saint Charles, MO · On-site

$12.25 - $15.75/hr

Spa Attendant-Front Desk Boyd Gaming Corporation has been successful in gaming jurisdiction in ... Greet guests as they enter the facility, assist with checking them in, and offering facility tours ...

Moonrise Hotel

Front Desk Agent

Saint Louis, MO · On-site

$16 - $17/hr

Service in a timely and courteous manner * (If applicable) * Assist guests with luggage upon their ... Book reservations for those guests who approach the Front Desk * Be an enthusiastic, helpful and ...

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Front Desk Assistant information

See Roxana, IL salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk assistant in Roxana, IL is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
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What are the most commonly searched types of Front Desk jobs in Roxana, IL?

The most popular types of Front Desk jobs in Roxana, IL are:

What cities near Roxana, IL are hiring for Front Desk Assistant jobs?

Cities near Roxana, IL with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you

Front Desk Supervisor/Renaissance St. Louis Airport Hotel

StepStone Hospitality

Berkeley, MO • On-site

$17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Position Overview
We are seeking a dynamic and service-driven full time Front Desk Supervisor to lead our front office team at a Renaissance brand hotel operated by StepStone Hospitality. This role is responsible for delivering exceptional guest experiences, supporting daily front desk operations, and mentoring team members to embody Renaissance brand standards while aligning with StepStone's commitment to operational excellence.
Key Responsibilities:
  • Supervise and support front desk associates during all shifts to ensure smooth operations
  • Deliver and model exceptional guest service, creating memorable and personalized experiences
  • Handle guest inquiries, concerns, and escalations promptly and professionally
  • Assist with scheduling, training, and coaching of front desk team members
  • Ensure compliance with Renaissance brand standards, StepStone Hospitality policies, and franchise guidelines
  • Monitor room inventory, reservations, and guest arrivals/departures to optimize occupancy and service flow
  • Conduct shift briefings and communicate important updates to the team
  • Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction
  • Assist in managing billing, cash handling, and daily reporting procedures
  • Support performance management initiatives, including feedback and evaluations
Qualifications:
  • 2+ years of front desk or guest services experience in a hotel environment preferred
  • Previous supervisory or leadership experience preferred
  • Strong knowledge of hotel property management systems (e.g., Opera or similar)
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to remain calm and professional in high-pressure situations
  • Flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent required; hospitality degree preferred
Benefits & Perks:
  • Health, dental, and vision insurance options
  • Paid time off (vacation, sick time, and holidays)
  • 401(k) with company match (where applicable)
  • Hotel discounts through Marriott's global travel program
  • Employee rates at StepStone Hospitality-managed properties
  • Opportunities for career advancement and professional development

Requirements
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Ability to accurately report information.
• Ability to assist with various office tasks as needed.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Salary Description
$17.50

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