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Front Desk Assistant Jobs in Roxana, IL (NOW HIRING)

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Front Desk

Saint Louis, MO · On-site

$13.75 - $17.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional ... Follow security procedures, monitor guest access, and report any suspicious activity. * Assist with ...

Springboard Hospitality

FRONT DESK AGENT

Saint Louis, MO · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Hilton Saint Louis Frontenac - Saint Louis, MO 63131 About our company ... Handle VIP and upgraded accommodations * Assist and process overbooked or "walked' guests. * Assist ...

OLS Hotels

FRONT DESK AGENT

Saint Louis, MO · On-site

$13.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From memorable moments at the front desk, to thoughtful room touches, to inspired onsite ... Handle VIP and upgraded accommodations * Assist and process overbooked or "walked' guests. * Assist ...

Midas Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$13.50 - $16.75/hr

Front Desk Agent / Guest Services Agent Start Your Journey with Midas Hospitality: Midas ... Understand emergency procedures and assist during emergency situations as necessary. Follow all ...

New

Foot And Ankle Specialists

Front Desk Receptionist

Saint Louis, MO · On-site

$14.50 - $18.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

Medical Front Desk Receptionist The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk assistant in Roxana, IL is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
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What are the most commonly searched types of Front Desk jobs in Roxana, IL?

The most popular types of Front Desk jobs in Roxana, IL are:

What cities near Roxana, IL are hiring for Front Desk Assistant jobs?

Cities near Roxana, IL with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you

Medical Front Desk Assistant- O'Fallon

Professional Therapy Services

O Fallon, IL • On-site

$15.25 - $19/hr

Full-time

Re-posted 4 days ago

Job description

Full-Time | HSHS St. Elizabeth's Hospital O'Fallon, IL

Professional Therapy Services, Inc. is seeking a Medical Front Desk Assistant / Medical Receptionist to support operations at our outpatient therapy clinic in O'Fallon, IL.

This role is ideal for someone with medical office, patient scheduling, or healthcare front desk experience who enjoys working in a fast-paced clinical environment while providing excellent service to patients and providers.

Job Responsibilities

  • Schedule and coordinate patient appointments for therapy services

  • Greet patients and provide professional front desk support

  • Answer phones and route calls to therapists and staff

  • Enter patient charges and assist with billing documentation

  • Print and manage daily therapy schedules

  • Process physician orders and communicate with referring offices

  • Maintain accurate patient records and documentation

  • Fax, file, and distribute medical paperwork as needed

  • Assist therapists and clinical staff with administrative tasks

  • Maintain a clean and organized front office

QualificationsRequired

  • High school diploma or equivalent

  • Strong customer service and communication skills

  • Ability to multitask in a busy healthcare setting

  • Basic computer skills (word, spreadsheets, scheduling software, EMR)

Preferred

  • 1+ years of medical front desk, medical receptionist, or healthcare administrative experience

  • Experience with patient scheduling or medical billing

  • Knowledge of HIPAA and patient confidentiality standards

Ideal Candidate

  • Organized and detail-oriented

  • Friendly and professional with patients and staff

  • Comfortable working in a fast-paced outpatient clinic

  • Reliable team player with a positive attitude

About Professional Therapy Services, Inc.

Professional Therapy Services, Inc. provides high-quality therapy services in a supportive, patient-focused environment. Our team is committed to delivering excellent care while maintaining efficient and professional clinic operations.

Professional Therapy Services, Inc. is an Equal Opportunity Employer.

Learn more at:
www.ptsinc.org

Apply