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Front Desk Associate Jobs in Roxana, IL (NOW HIRING)

Family Care Health Centers

FRONT DESK ASSOCIATE

Saint Louis, MO · On-site

$13.50 - $17.50/hr

Front Desk Associate Acts as a member of the Operations Team in the role of one or more of the following positions: Telephone Operator, Front Desk Receptionist, Appointment Scheduler, Medical Records ...

Marriott

Front Desk Associate

Saint Louis, MO · On-site

$13.50 - $17.50/hr

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Genesis Health Clubs

Front Desk

Saint Louis, MO · On-site

$13.50 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You ...

The Edge Fitness Clubs

Front Desk Associate (SA)

Saint Ann, MO · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities ...

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Front Desk Associate information

See Roxana, IL salary details

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How much do front desk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk associate in Roxana, IL is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Roxana, IL?

The most popular types of Front Desk jobs in Roxana, IL are:

What cities near Roxana, IL are hiring for Front Desk Associate jobs?

Cities near Roxana, IL with the most Front Desk Associate job openings:

Front Desk Associate jobs near you

FRONT DESK ASSOCIATE

FAMILY CARE HEALTH CENTERS

Saint Louis, MO

$15.89 - $22.41/hr

Full-time

Re-posted 28 days ago

Job description

Description

       I. BASIC FUNCTION: Acts as a member of the Operations Team in the role of Front Desk Associate. II. PRIMARY RESPONSIBILITIES: 1. Greets incoming patients and visitors utilizing excellent customer service skills by following FCHC's front desk associate standard operating procedure (SOP). 2. Ensures all necessary consent forms are completed by patients annually. 3. Obtains financial documentation from each patient/family unit in order to acquire information necessary for the Center's Sliding Fee Scale Program. Obtains insurance information and verifies coverage prior to patient appointments. 4. Utilizes the telephone and paging system to help patients receive services as necessary. 5. Creates and updates patients' electronic health record (EHR). This includes scanning the registration forms which are reviewed for completion and placed into the appropriate categories in the electronic health record. 6. Updates patient record for changes in any demographic information. Makes appropriate changes in the (EHR). 7. Connects patients to the appropriate resource to handle or answer patients' inquiries regarding sliding fee schedule, insurance, collections, etc. 8. Assists patients in participating in special programs by giving out applications and assisting patients in the completion of applications. 9. Collects payments of fees for current or previous visits. Provides receipts of payments to patients. 10. Promotes activities such as patient portal enrollment to improve clinic engagement. 11. Submits money collected and payment journal at the end of the day. 12. Secures money drawers at all times. 13. Maintains patient confidentiality and comply with HIPPA regulations. 14. Performs other duties as assigned. JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: FRONT DESK ASSOCIATE   

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