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Front Desk Associate Jobs in Roxana, IL (NOW HIRING)

Concord Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$15 - $18/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others ... Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We ...

Midas Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$13.50 - $16.75/hr

Front Desk Agent / Guest Services Agent Start Your Journey with Midas Hospitality: Midas ... At Midas Hospitality, our associates are the heart of our success. We are committed to creating an ...

New

Hilton Worldwide Holdings

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Hospitality Ventures

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business ...

Fairfield Inn & Suites

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis Starting Pay: $16.00 per hour We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family owned and operated business highly values our Team and we are ...

Hilton Worldwide Holdings

Front Desk

Saint Louis, MO · On-site

$16/hr

Louis South, I-55 & Butler Hill Road Starting Pay: $16.00 per hour Availability: 5 days per week We are seeking friendly, energetic and dependable team members for our Front Desk crew. Our family ...

PEG

Front Desk

Saint Louis, MO · On-site

$13.75 - $17.50/hr

The Front Desk Agent serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth check-in, check-out, and overall stay experience. This role ...

Schulte Companies

Front Desk Agent

Saint Louis, MO

$13.75 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk Agent

Saint Louis, MO

$13.75 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Roxana, IL

Front Desk Associate information

See Roxana, IL salary details

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How much do front desk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk associate in Roxana, IL is $14.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Roxana, IL?

The most popular types of Front Desk jobs in Roxana, IL are:

What cities near Roxana, IL are hiring for Front Desk Associate jobs?

Cities near Roxana, IL with the most Front Desk Associate job openings:

Front Desk Associate jobs near you

Front Desk Clerk

Concord Hospitality

Saint Louis, MO • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 107 rated hotels

Job description

Description
Front Desk & Guest Care
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Pay Rate: $15.00 - $18.00 per hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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