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Front Desk Assistant Jobs in Roxana, IL (NOW HIRING)

Elevation Corporate Health

Front Desk Coverage

Saint Louis, MO · On-site

$14.50 - $18.75/hr

Front desk staff make our clients feel welcome and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, and keeping the reception area ...

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Family Care Health Centers

FRONT DESK ASSOCIATE

Saint Louis, MO · On-site

$13.50 - $17.50/hr

Front Desk Associate Acts as a member of the Operations Team in the role of one or more of the following positions: Telephone Operator, Front Desk Receptionist, Appointment Scheduler, Medical Records ...

Genesis Health Clubs

Front Desk

Saint Louis, MO · On-site

$13.50 - $17.50/hr

At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform ...

Concord Hospitality

Front Desk Clerk

Saint Louis, MO · On-site

$15 - $18/hr

Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our ...

USPI, INC.

Front Desk Receptionist Full Time

Saint Louis, MO · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Full Time North Campus Surgery Center is hiring a Full-Time Front Desk Receptionist! North Campus Surgery Center, a leading outpatient surgical facility dedicated to providing ...

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All JobsFront Desk JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Roxana, IL

Front Desk Assistant information

See Roxana, IL salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk assistant in Roxana, IL is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
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What are the most commonly searched types of Front Desk jobs in Roxana, IL?

The most popular types of Front Desk jobs in Roxana, IL are:

What cities near Roxana, IL are hiring for Front Desk Assistant jobs?

Cities near Roxana, IL with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you

FRONT DESK ASSOCIATE

Family Care Health Centers

Saint Louis, MO • On-site

$12.75 - $16.25/hr

Full-time

Re-posted 27 days ago

Job description

I. BASIC FUNCTION: Acts as a member of the Operations Team in the role of Front Desk Associate. II. PRIMARY RESPONSIBILITIES: 1. Greets incoming patients and visitors utilizing excellent customer service skills by following FCHC's front desk associate standard operating procedure (SOP). 2. Ensures all necessary consent forms are completed by patients annually. 3. Obtains financial documentation from each patient/family unit in order to acquire information necessary for the Center's Sliding Fee Scale Program. Obtains insurance information and verifies coverage prior to patient appointments. 4. Utilizes the telephone and paging system to help patients receive services as necessary. 5. Creates and updates patients' electronic health record (EHR). This includes scanning the registration forms which are reviewed for completion and placed into the appropriate categories in the electronic health record. 6. Updates patient record for changes in any demographic information. Makes appropriate changes in the (EHR). 7. Connects patients to the appropriate resource to handle or answer patients' inquiries regarding sliding fee schedule, insurance, collections, etc. 8. Assists patients in participating in special programs by giving out applications and assisting patients in the completion of applications. 9. Collects payments of fees for current or previous visits. Provides receipts of payments to patients. 10. Promotes activities such as patient portal enrollment to improve clinic engagement. 11. Submits money collected and payment journal at the end of the day. 12. Secures money drawers at all times. 13. Maintains patient confidentiality and comply with HIPPA regulations. 14. Performs other duties as assigned. JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: FRONT DESK ASSOCIATE

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