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Front Desk Assistant Jobs in Park Ridge, IL (NOW HIRING)

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$27.88 - $31.25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Intangible Assets

Front Desk Receptionist

River Grove, IL · On-site

$14.75 - $19/hr

... detail * Assist with office management duties such as ordering supplies, organizing files, and ... Previous experience in customer service or front desk roles is highly desirable * Ability to handle ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL · On-site

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and ... area Assist with various accounting/financial functions including AP, city ledger billing ...

E.M.A. Hospitality

Front Desk Clerk

Lisle, IL · On-site

$13.75 - $17/hr

The Front Desk Clerk will be responsible for providing exceptional guest service, handling check ... Reservation Management: - Assist guests with making reservations, modifications, and cancellations ...

E.M.A. Hospitality

Front Desk Clerk

Itasca, IL · On-site

$18/hr

The Front Desk Clerk will be responsible for providing exceptional guest service, handling check ... Reservation Management: - Assist guests with making reservations, modifications, and cancellations ...

E.M.A. Hospitality

Front desk

Highland Park, IL · On-site

$15.25 - $19.75/hr

Description: The Front Desk Receptionist is the first point of contact for visitors and customers. This role involves greeting guests, answering phone calls, scheduling appointments, handling ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL · On-site

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and ... • Assist with various accounting/financial functions including AP, city ledger billing ...

Eye Society

Front Desk Receptionist

Chicago, IL

$15.50 - $19.75/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

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Front Desk Assistant information

See Park Ridge, IL salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk assistant in Park Ridge, IL is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $17.02 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Park Ridge, IL?

The most popular types of Front Desk jobs in Park Ridge, IL are:

What are popular job titles related to Front Desk Assistant jobs in Park Ridge, IL?

For Front Desk Assistant jobs in Park Ridge, IL, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Park Ridge, IL look for?

The top searched job categories for Front Desk Assistant jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Front Desk Assistant jobs?

Cities near Park Ridge, IL with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Park Ridge, IL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,803 per year, or $14.8 per hour.

Front Desk Supervisor

Vinayaka Hospitality

Oak Brook, IL • On-site

$20/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

Job Type
Full-time
Description
TITLE:
Front Desk Supervisor
DEPARTMENT:
Rooms/Front Office
REPORTS TO:
Front Office Manager
JOB SUMMARY
Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk.
ESSENTIAL FUNCTIONS

  • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's reward program and provide recognition and benefits to all present members.
  • Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.
  • Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests. Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk.
  • Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
  • Provide ongoing training and support to front desk agents.
  • Ensure all necessary reports and forms are completed daily.
  • Maintain all front desk related equipment and a par stock of supplies.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
  • Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
  • Book reservations for those guests who approach the Front Desk.
  • Maintain a daily log of all guests' opportunities with corrective action steps. Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.
  • Follow-up on credit opportunities.
  • Any other duties as assigned by the Front Office Manager or General Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Extensive knowledge of the hotel, its services and facilities.
  • Must have excellent customer relations skills and leadership capability.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must have excellent leadership capability and customer relations skills.
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Requirements
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 8 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
In accordance with Illinois law, the compensation and benefits for this position are as follows:
Pay Range:
$20.00 - $21.00 per hour
Compensation within this range will be determined based on relevant experience, skills, and other job-related factors consistent with applicable law.
Benefits
Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:
  • Paid time off, including:
    • Paid holidays
    • Paid sick leave and/or paid leave
    • Vacation time
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Employee discounts (e.g., hotel stays, food & beverage, and partner programs)
Paid Leave
This position is eligible for paid leave benefits in accordance with applicable state and local laws.
The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.
Scheduling Expectations
Work schedules for this position are based on business needs and may vary, including:
  • Evenings, weekends, and holidays
  • Shifts based on occupancy levels, events, and seasonal demand

Schedules are communicated in advance in accordance with Company policy.
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws
Salary Description
$20.00 - $21.00/hour

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