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Front Desk Assistant Jobs in Wisconsin (NOW HIRING)

Triple Shift Entertainment

Front Desk Attendant

Madison, WI · On-site

$13 - $17/hr

As a Front Desk Attendant follow these core values while chasing that "perfect game" and you will ... Respect. Assist guests in selecting appropriate equipment, such as shoes. * Process lane ...

Allure Salon and Spa

Front Desk Associate

Grafton, WI · On-site

$13.75 - $17.75/hr

Now Hiring: Front Desk Receptionist Allure Salon & Spa is looking for a warm, organized, and ... Support our service providers throughout the day. * Assist with retail recommendations, guest ...

Marcus Corporation

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

Front Desk Supervisor Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join ...

Marcus Hotels

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

Front Desk Supervisor Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We're searching for a passionate individual to join ...

Kohler Co.

Front Desk Clerk, Blackwolf Run

Kohler, WI · On-site

$14.25 - $17.50/hr

... front desk operations at Blackwolf Run. SPECIFIC RESPONSIBILITIES 1. Perform and thoroughly ... Route calls, take messages, and assist customers as needed. 3. Greet and service customers in ...

Kohler Co.

Front Desk Clerk, Blackwolf Run

Kohler, WI

$14.25 - $17.50/hr

... front desk operations at Blackwolf Run. SPECIFIC RESPONSIBILITIES 1. Perform and thoroughly ... Route calls, take messages, and assist customers as needed. 3. Greet and service customers in ...

KOHLER

Front Desk Clerk, Blackwolf Run

Kohler, WI · On-site

$14.25 - $17.50/hr

... front desk operations at Blackwolf Run. SPECIFIC RESPONSIBILITIES 1. Perform and thoroughly ... Route calls, take messages, and assist customers as needed. 3. Greet and service customers in ...

Marcus Hotels

Front Desk Manager

Milwaukee, WI · On-site

$16.75 - $21.75/hr

Front Desk Manager Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention ...

The Madison Concourse Hotel

Front Desk Agent

Madison, WI · On-site

$17/hr

Our Front Desk Agents are responsible for registering incoming guests, fielding incoming calls ... Provide a warm and friendly welcome to guests, ensuring a smooth check-in process * Assist guests ...

Marcus Hotels

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at Timber Ridge Lodge & Waterpark, you'll create unforgettable first impressions, ensuring every guest feels genuinely welcomed and excited to return. With your leadership ...

The Marcus Corporation

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at Timber Ridge Lodge & Waterpark, you'll create unforgettable first impressions, ensuring every guest feels genuinely welcomed and excited to return. With your leadership ...

Timber Ridge Lodge

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at Timber Ridge Lodge & Waterpark, you'll create unforgettable first impressions, ensuring every guest feels genuinely welcomed and excited to return. With your leadership ...

Hotels

Front Desk Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

As a Front Desk Supervisor at Timber Ridge Lodge & Waterpark, you'll create unforgettable first impressions, ensuring every guest feels genuinely welcomed and excited to return. With your leadership ...

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Front Desk Assistant information

See Wisconsin salary details

$8

$15

$22

How much do front desk assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for front desk assistant in Wisconsin is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $17.45 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

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For Front Desk Assistant jobs in Wisconsin, the most frequently searched job titles are:

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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $31,597 per year, or $15.2 per hour.

Front Desk Attendant

Triple Shift Entertainment

Madison, WI • On-site

$13 - $17/hr

Part-time

Re-posted 22 days ago

Triple Shift Entertainment rating

4.3

Company rating: 4.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 18 rated bowling alleys

Job description

Position Summary:
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that "perfect game" and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
  • Greeting, welcoming, and directing guests with Spirit
  • Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
  • Manage the scheduling of bowling lanes and equipment.
  • Educate guests on lane availability, pricing, and any ongoing promotions.
  • Respect. Assist guests in selecting appropriate equipment, such as shoes.
  • Process lane reservations, walk-in requests, and lane assignments
  • Handle cash and electronic payments
  • Answer customer inquiries via phone, email, or in-person
  • Maintain a clean and organized desk area
  • Manage equipment cleaning and organization (i.e., shoes)
  • Removes chipped and cracked bowling balls from racks as needed.
  • Removes bowling balls from ball return and returns to ball racks.
  • Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
  • Promote an atmosphere of teamwork by assisting co-workers.
  • Use Courage to communicates customer concerns and complaints to manager on duty.
  • Other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
  • Previous customer service experience.
  • Excellence in interpersonal and communication skills
  • Familiar with cash handling and point-of-sales systems.
  • Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
  • Excellent time management and the ability to prioritize tasks.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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