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Front Desk Associate Jobs in Wisconsin (NOW HIRING)

Arch Amenities Group

Front Desk

River Hills, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate located at the Harry & Rose Samson Family Jewish Community Center. The ...

TRU By Hilton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Tru by Hilton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Hilton Worldwide Holdings

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

TRU By Hilton - Stoughton

Front Desk Associate

Stoughton, WI · On-site

$13.50 - $17.50/hr

Front Desk Associate Front Desk Associate responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations ...

Career Site

Front Desk

Whitefish Bay, WI

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Whitefish Bay, WI · On-site

$13.75 - $17.75/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ... Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time ...

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ... Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time ...

Schulte

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ... Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time ...

Schulte Companies

Front Desk Associate

Madison, WI · On-site

$14 - $18.25/hr

Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ... Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time ...

CB

Pet Resort Front Desk Associate

Madison, WI · On-site

$12.50 - $14.50/hr

We are seeking a friendly, compassionate, and organized Front Desk Associate to join our team. In this role, you will be the first point of contact for pet parents and their companions, providing ...

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Front Desk Associate information

See Wisconsin salary details

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How much do front desk associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for front desk associate in Wisconsin is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.45 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Wisconsin?

The most popular types of Front Desk jobs in Wisconsin are:

What cities in Wisconsin are hiring for Front Desk Associate jobs?

Cities in Wisconsin with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,003 per year, or $15.4 per hour.

Front Desk

River Hills, WI • On-site

Arch Amenities Group
Fitness and Sports Centers • 1 - 5K employees
Learn more about Arch Amenities Groupexternal

$13.50 - $17.50/hr

Other

Posted 18 days ago

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Front Desk Associate

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate located at the Harry & Rose Samson Family Jewish Community Center. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.

Required Availability: 4:45-8pm: Monday-Thursday Weekends/Holidays as needed

Responsibilities:
  • Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of the facility and Arch Amenities Group.
  • Reports any incident or accident to the Facility Manager.
  • Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Maintains a monthly inventory of supplies and or products, when applicable.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Greets each and every guest with a smile and direct eye contact.
  • Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
  • Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
  • Keeps area clear of clutter and personal effects.
  • Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
  • Informs facility manager of any member, guest, or facility issues.
  • Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
  • Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
  • Additional duties as assigned.
Qualifications:
  • High School diploma but college degree preferred.
  • Customer service experience
  • Previous experience handling money
  • Excellent communication, customer service skills, and work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Strong team player
  • Proficient in appropriate computer skills and office equipment
  • Ability to lift 25 lbs.
  • Availability to work nights, weekends and holidays
  • Availability to stand for long periods of time
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to operate objects, tools, or controls; and reach with hands and arms

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

What Arch Amenities Group employees say

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