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Front Desk Associate Jobs in Wisconsin (NOW HIRING)

YWCA

Front Desk Associate Evenings & Weekends

Madison, WI · On-site

$14 - $18.25/hr

Summary The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by monitoring the traffic flow through the lobby and visitor access ...

IDM Hospitality Management

Front Desk Manager

Ephraim, WI

$18.50 - $24/hr

Supervise and train the front desk associates as needed, ensuring the correct sequence of events for proper registration and checkout of guests. * Assign specific tasks to front desk agents related ...

White Lodging Careers

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

Supervise front desk agents and associates - monitoring performance, enforcing Marriott brand and White Lodging service standards, and providing real-time coaching and support throughout each shift

The Abbey Resort

Front Desk Supervisor

Fontana, WI · On-site

$17/hr

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an ... The Front Desk Supervisor is a fully trained and reliable front desk agent with the responsibility ...

Marcus Hotels

Front Desk Agent

Madison, WI

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time ... associates after 30 days) Company-paid life insurance, employee assistance program, and 401(k) with ...

Marcus Hotels

Front Desk Agent

Madison, WI · On-site

$16 - $18/hr

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time ... for full-time associates after 30 days) • Company-paid life insurance, employee assistance ...

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Front Desk Associate information

See Wisconsin salary details

$8

$15

$20

How much do front desk associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for front desk associate in Wisconsin is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Wisconsin? The most popular types of Front Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Front Desk Associate jobs? Cities in Wisconsin with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,003 per year, or $15.4 per hour.

Front Desk Associate/Treatment Coordinator

Dental 360 & Associates - Waukesha

Waukesha, WI

$34K - $43K/yr

Part-time

PTO

Re-posted 28 days ago

Job description

Join Dental 360 & Associates as a Front Desk Associate/Treatment Coordinator – Help Us Deliver Exceptional Patient Care!

Dental 360 & Associates is a leading dental practice dedicated to providing top-quality, patient-centered care in a compassionate and professional environment. Located in Waukesha, WI, our team is committed to creating a welcoming atmosphere where patients feel valued and respected. We foster a collaborative and supportive workplace where every team member plays an essential role in ensuring the health and happiness of our patients.
We are seeking a motivated and detail-oriented Dental Front Desk Associate/Treatment Coordinator to join our Waukesha team. This position is a critical component of our office's smooth daily operations and patient experience, involving front desk responsibilities and patient care coordination. The ideal candidate will be customer service oriented, organized, and capable of multitasking in a busy dental environment.

Title

Front Desk Associate/Treatment Coordinator

Job Description

Welcome patients and visitors warmly and professionally upon arrival.
Answer incoming phone calls, schedule appointments, and respond to patient inquiries promptly.
Verify patient insurance eligibility and benefits; assist with billing, claims, and payment processing.
Maintain and update accurate patient records and data in Dentrix Ascend or other practice management software.
Coordinate treatment plans and communicate effectively with patients to facilitate understanding and acceptance of proposed care.
Collaborate closely with dental and medical staff to ensure efficient patient flow and office operations.
Prepare and manage administrative documentation, including filing and data entry.
Ensure strict compliance with HIPAA regulations to protect patient privacy and confidentiality.
Assist with insurance authorizations and treatment plan presentations to patients.

Salary Range

Part-time $34,000 - $43,000 per year

- Competitive salary based on qualifications and experience.

Benefits

Paid time off and flexible scheduling options.
Employee discount programs.
Referral program with incentives.
Professional development assistance to support career growth.
Employee assistance program for personal and professional support.

Shift & Schedule

Office hours: 9:00 AM – 6:00 PM (Monday through Wednesday and Friday).
Thursday and Saturday hours: 9:00 AM – 2:00 PM.
Sundays closed.

Requirements
  • Dentrix
  • Eaglesoft
  • Open Dental

High school diploma or equivalent (GED).
Previous experience in a front desk role or administrative capacity within a dental or medical office preferred.
Excellent verbal and written communication skills.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of dental or medical terminology is advantageous.
Experience with dental practice management software such as Dentrix, Eaglesoft, Epic, or Clinical Works is a plus.
Strong organizational skills, attention to detail, and ability to multitask effectively.
Commitment to providing exceptional patient service.

Preferences

1+ year of experience in customer service and dental billing/receptionist roles preferred.
Familiarity with Dentrix Ascend software is a strong plus.
Comfortable working in a fast-paced, collaborative team setting.

Hiring Process

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$37

If you land this job through Jobley, you will be eligible for a jobley bonus.

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