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Front Desk Associate Jobs in Sturtevant, WI (NOW HIRING)

Front Desk

Oak Creek, WI · On-site

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

Front Desk

Oak Creek, WI

$13.25 - $17.25/hr

Non-Exempt JOB SUMMARY The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone ...

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our ...

We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the ... associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our ...

Front Desk Assistant Job Category: Student Hourly Job Profile: Student Help Job Summary: Responsibilities Open and/or close the PARC Greet and welcome students/faculty/staff as they enter PARC Answer ...

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Front Desk Associate information

See Sturtevant, WI salary details

$7

$14

$19

How much do front desk associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for front desk associate in Sturtevant, WI is $14.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
What cities near Sturtevant, WI are hiring for Front Desk Associate jobs? Cities near Sturtevant, WI with the most Front Desk Associate job openings:
Infographic showing various Front Desk Associate job openings in Sturtevant, WI as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,679 per year, or $14.7 per hour.

$16.50/hr

Full-time

Retirement

Re-posted 15 days ago


Job description

Illinois Beach Hotel is nestled along the scenic shores of Lake Michigan within Illinois Beach State Park, which welcomes over 2.5 million visitors each year. With a 92-room hotel, full-service dining, conference and event space, and a campground store, our team is dedicated to providing extraordinary service in a one-of-a-kind lakeside environment.
FRONT DESK ASSOCIATE
Responsibilities:
  • In a professional and accurate manner, provide relevant information for all guest tours and company-sponsored programs relating to the Park
  • Continually present guest programs with a positive and pleasant demeanor to enhance the guest experience
  • Efficiently and professionally handle guest reservations and room assignments, accommodating special requests whenever possible, in a manner consistent with the company’s rate structure and policies
  • Respond calmly and professionally to all guest complaints resolving issues as appropriate and escalate to management when necessary
  • Keep front and back office areas organized and clean
  • Communicate with emergency responders, when necessary, in a calm and effective manner
  • Prepare daily deposit, drop receipts and follow all company cash handling procedures
  • Assist other team members by sharing knowledge of Park and surrounding area
  • Other duties as may be assigned

Requirements:
  • Provide excellent customer service to meet and exceed customer expectations
  • Present a positive image of the company in an upbeat, professional manner
  • Ability to work a variety of day, night, weekend, and holiday shifts
  • Ability to work independently
  • Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
  • Basic computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system

Knowledge and Experience:
Education: High school diploma or equivalent
Experience: Minimum 1 (one) year front desk/room registration experience
National Park/Resort experience
Hourly Rate: $16.50
Benefits:
  • 401k Program
  • Reward amp; Recognition Program
  • Site Discounts
  • Employee Assistance Program
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.