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Front Desk Assistant Jobs in Randolph, WI (NOW HIRING)

Front desk

Cambria, WI · On-site

$15 - $16/hr

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ... Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist ...

Front desk

Cambria, WI · On-site

$16.25 - $20.50/hr

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ... - Assist other departments as needed. What are we looking for? * At least one year in a customer ...

Front Desk agent

Cambria, WI · On-site

$16.25 - $20.50/hr

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ... Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist ...

OFFICE ASSISTANT

Portage, WI

$17.75 - $23.25/hr

Track damaged products, report the damage to the office manager and division manager, and then determine next steps. * Assist with the yearly audit and monthly reporting. * Back up for the front desk ...

OFFICE ASSISTANT

Portage, WI · On-site

$17.75 - $23.25/hr

Track damaged products, report the damage to the office manager and division manager, and then determine next steps. * Assist with the yearly audit and monthly reporting. * Back up for the front desk ...

Night Audit Clerk

Cambria, WI · On-site

$17 - $22.75/hr

The Night Audit Clerk will: Assist and oversee all Front Desk/audit functions. a) Balance Food & Beverage outlets. b) Balance and post the front office accounts. c) Distribute daily report and others ...

Night Auditor

Cambria, WI · On-site

$16/hr

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor ... Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist ...

Verify insurance benefits and assist patients with financial information. * Answer phone calls ... Support office operations while maintaining a positive, organized, and efficient front desk ...

Verify insurance benefits and assist patients with financial information. * Answer phone calls ... Support office operations while maintaining a positive, organized, and efficient front desk ...

... Assist with sterilization, laundry, and emergency patients Cross-train for front desk duties such as answering phones and scheduling Package biohazards and coordinate pickups Salary Range Part-time ...

... Assist with sterilization, laundry, and emergency patients Cross-train for front desk duties such as answering phones and scheduling Package biohazards and coordinate pickups Salary Range Full-time ...

Be Seen First

... front office running smoothly. Position Details * Job Title: Receptionist / Customer Service ... Administrative Support: Assist with creating and organizing customer files, processing invoices ...

Be Seen First

... front office running smoothly. Position Details * Job Title: Receptionist / Customer Service ... Administrative Support: Assist with creating and organizing customer files, processing invoices ...

Front Desk Assistant information

See Randolph, WI salary details

$8

$15

$22

How much do front desk assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front desk assistant in Randolph, WI is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $17.69 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What cities near Randolph, WI are hiring for Front Desk Assistant jobs?

Cities near Randolph, WI with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Randolph, WI as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,001 per year, or $15.4 per hour.

Front Desk Attendant

Triple Shift Entertainment LLC

Sun Prairie, WI • On-site

$12.75 - $16.25/hr

Full-time

Re-posted 21 days ago


Triple Shift Entertainment rating

4.3

Company rating: 4.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 18 rated bowling alleys


Job description

Position Summary:

At Triple Shift Entertainment we’re proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. 

The front desk attendant will serve as our guests’ first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. 

Responsibilities:

  • Greeting, welcoming, and directing guests with Spirit 
  • Show Excellence by maintaining a positive attitude, remaining focused on customer needs. 
  • Manage the scheduling of bowling lanes and equipment. 
  • Educate guests on lane availability, pricing, and any ongoing promotions. 
  • Respect. Assist guests in selecting appropriate equipment, such as shoes. 
  • Process lane reservations, walk-in requests, and lane assignments 
  • Handle cash and electronic payments 
  • Answer customer inquiries via phone, email, or in-person 
  • Maintain a clean and organized desk area 
  • Manage equipment cleaning and organization (i.e., shoes) 
  • Removes chipped and cracked bowling balls from racks as needed.
  • Removes bowling balls from ball return and returns to ball racks.   
  • Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
  • Promote an atmosphere of teamwork by assisting co-workers. 
  • Use Courage to communicates customer concerns and complaints to manager on duty. 
  • Other duties as assigned. 

*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements
  • Previous customer service experience. 
  • Excellence in interpersonal and communication skills 
  • Familiar with cash handling and point-of-sales systems. 
  • Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. 
  • Excellent time management and the ability to prioritize tasks.

What Triple Shift Entertainment employees say

Pay

Benefits

Hours and flexibility

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