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Front Desk Assistant Jobs in Michigan (NOW HIRING)

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

Front Desk Employee We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The Front ...

Quality Inn

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

Front Desk Associate The first and last impression of our hotel is made at the front desk. We're ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

VP Management LLC

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

Front Desk Associate The first and last impression of our hotel is made at the front desk. We're ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Quality Inn

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Choice Hotels

Front Desk Associate

Dundee, MI · On-site

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Retro Fitness

Front Desk

Rochester, MI · On-site

$10/hr

The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with ...

Quality Inn - Dundee, MI

Front Desk Associate

Dundee, MI

$13.25 - $17/hr

The first and last impression of our hotel is made at the front desk. We're looking for a friendly ... Stand up for 6-8 hours each day. * Assist with any needs of the business, for example laundry or ...

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

Guardian Dentistry Partners

Front Desk

Farmington, MI · On-site

$23/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

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Front Desk Assistant information

See Michigan salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk assistant in Michigan is $13.12, according to ZipRecruiter salary data. Most workers in this role earn between $10.48 and $15.10 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Michigan? The most popular types of Front Desk jobs in Michigan are:
What are popular job titles related to Front Desk Assistant jobs in Michigan? For Front Desk Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Michigan look for? The top searched job categories for Front Desk Assistant jobs in Michigan are:
What cities in Michigan are hiring for Front Desk Assistant jobs? Cities in Michigan with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $27,284 per year, or $13.1 per hour.

Front Desk Manager - Hotel Perry

Hotel Investment Services

Petoskey, MI • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Front Desk Manager
Department: Hotel & Rooms
Reports to: General Manager
Job Type: Full Time, Exempt
Job Summary:
The Front Desk Manager oversees the daily operations and supervision of the front desk team. This role involves ensuring that guests receive exceptional service while maintaining high standards. The Front Desk Manager also serves as the Manager on Duty, proactively addressing and resolving issues while fostering a warm and welcoming environment.
Duties and Responsibilities
  • Oversee scheduling for employees at the front desk
  • Assist in recruitment efforts and communicate with the General Manager and Human Resources about the status of all open positions, as well as the status of all applicants
  • Monitor and control staff performance by administering annual performance reviews for the team
  • Leads by example: Provides Great Customer Service to all guests in a warm and friendly manner.
  • Trains each Front Office Associate and Concierge to deliver efficient, excellent service to customers and guests.
  • Ensures Associates have current knowledge of hotel products, services, facilities, events, pricing, and policies, as well as the local area and events.
  • Ensure proper procedures are followed during guest check-in and out
  • Solicit guest feedback via guest comment cards and acknowledge guest preferences for future visits
  • Assist Front Desk Agents with billing, arrivals, departures, and guest satisfaction
  • Enforces adherence to the Company's standards of dress and appearance.
  • Develops knowledge of frequent guests and their special requests and needs.
  • Orders office supplies as needed
  • Performs other duties, as assigned, to meet business needs

Knowledge, Skills & Abilities:
  • Excellent communication and leadership skills
  • Ability to multitask and lead by example
  • Excellent interpersonal skills; able to communicate well with customers and staff members
  • Supervisory and performance management skills
  • Excellent time management and organizational skills; attention to detail
  • Ability to deal with guests when they are angry or upset
  • Ability to work quickly and thoroughly when under pressure
  • Bachelor's degree in Hospitality, Business, or a related field preferred, or equivalent professional experience in hotel or resort operations
  • Flexible schedule to include all shifts as needed, including weekends and holidays
  • Knowledge of local and surrounding communities
  • Must be able to stand for long periods

Job Perks & Benefits:
  • Complimentary daily meal
  • Health, Dental, and Vision insurance
  • Short Term Disability
  • 401K with employer matching
  • Paid time off

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