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Tow and Recovery Specialist

Plush Tow & Transport – St. Louis, MO
Full-Time | On-Call Rotation | Pay: Commission-Based + Performance Bonuses

About Us:

Plush Tow & Transport is a fast-growing, high-volume towing and logistics company built on integrity, precision, and hustle. We handle everything from standard tows and roadside assistance to complex recoveries and vehicle transports. We’re not looking for just another driver — we’re building a team of professionals who take pride in their work and can handle pressure without excuses.

Position Summary:

The Tow and Recovery Specialist is responsible for safely operating a tow truck to provide roadside assistance, accident recovery, winch-outs, private impounds, and scheduled transports. This role requires a high level of independence, judgment, and customer service, with a strong understanding of safety protocols and DOT compliance.

Key Responsibilities:

• Operate rollback (flatbed) and/or wrecker tow trucks

• Perform light-duty roadside assistance (jump starts, tire changes, lockouts, fuel delivery)

• Respond to accident scenes, impounds, breakdowns, and customer calls

• Communicate professionally with dispatch, customers, police, and insurance reps

• Use GPS, tow management apps, and digital logs accurately

• Maintain a clean, organized truck and follow all safety and DOT regulations

• Perform pre/post-trip inspections and basic truck maintenance

• Take clear photos for documentation and damage prevention

• Be available for rotating on-call shifts, including nights/weekends as needed

Qualifications:

• Valid Class E (MO) or equivalent driver’s license (CDL preferred but not required)

• Clean MVR (no recent DUIs, reckless driving, or major violations)

• At least 1 year of towing or commercial driving experience preferred

• Ability to lift 50-75 lbs, work in all weather conditions, and handle physical tasks

• Strong situational awareness and critical thinking under pressure

• Must be dependable, punctual, and able to follow instructions without micromanagement

• Familiarity with dispatch software, GPS apps, and smartphones

What We Offer:

• Commission pay with weekly bonuses for top performers

• Weekly payouts via direct deposit

• 24/7 dispatch and support — you focus on driving, we handle the phones

• Well-maintained trucks and equipment

• Growth opportunities and leadership tracks for the right individuals

• Respectful team culture — no micromanagement, just accountability

Why Work at Plush Tow & Transports?

At Plush Tow & Transport, we believe that our people are our greatest asset. Here’s why you’ll want to be a part of our dynamic team:

Innovative Culture: We foster a culture of creativity and innovation where your ideas are valued and your contributions make a difference. We encourage risk-taking and support you in pushing boundaries to drive progress.

Professional Growth: We are committed to your career development. With access to ongoing training, mentorship programs, and opportunities for advancement, we help you reach your professional goals and unlock your full potential.

Inclusive Environment: Diversity and inclusion are at the heart of our company. We celebrate different perspectives and backgrounds, ensuring that everyone feels welcome and empowered to bring their authentic selves to work.

Work-Life Balance: We understand the importance of maintaining a healthy balance between your personal and professional life. Our flexible working arrangements and supportive policies help you manage your time effectively and reduce stress.

Impactful Work: At Plush Tow & Transports , your work has a real impact. We are dedicated to Prudent customer service and Roadside assistance, so you can feel proud of the difference you’re making.

Collaborative Team: Join a team of passionate and driven individuals who are supportive and collaborative. Our positive work environment and strong team spirit make Plush Transports a great place to build meaningful relationships and achieve collective success.

At Plush Tow & Transport, you’re not just joining a company; you’re becoming part of a community that values innovation, growth, and well-being. We’re excited to see what we can achieve together!