Night Shift DispatcherPhillip's Towing & RecoveryFull-Time | Night Shift | Rotating WeekendsPhillip's Towing & Recovery is seeking a dependable, customer-focused Night Shift Dispatcher to join our team. This is a fast-paced position where no two nights are the same. One moment you may be assisting a stranded motorist, and the next you'll be coordinating an emergency towing or recovery call.If you can remain calm under pressure, enjoy helping people, and thrive in a busy environment, we'd like to hear from you.ScheduleFull-time position averaging 40 hours per weekEvery other weekend: Saturday and Sunday, 7:00 PM – 7:00 AMWeekday shifts: 3:00 PM – 11:00 PM and/or 11:00 PM – 7:00 AM, depending on the weekly scheduleSchedule is designed to provide a full 40-hour workweekMust be available to train on the day shift during the training periodResponsibilitiesAnswer incoming calls professionally and dispatch drivers efficientlyEnter and update job information accurately using dispatch softwareCoordinate towing and recovery operationsKeep customers informed throughout the service processSupport drivers with information and assistance during their shiftsMaintain accurate dispatch records and logsComplete administrative tasks during slower periodsHelp maintain a clean and organized office, including restroom upkeepRemain attentive and ready to respond to calls throughout the shiftQualificationsDispatch experience preferred (towing, emergency services, or 911 dispatch is a plus)Excellent customer service and communication skillsStrong multitasking and organizational abilitiesComfortable using computers and dispatch softwareAccurate typing and attention to detailDependable, punctual, and reliableAbility to remain calm in high-pressure situationsMust be able to pass a background check and drug screeningBenefitsFull-time, year-round employmentCompetitive payMedical insurance after 90 days (company pays 75% of the employee premium)Dental and vision insurance401(k) with company matchStable employment with an established, respected local companySupportive team environmentOpportunity to make a difference by helping customers during stressful situationsIf you're looking for a rewarding career where your work has a direct impact on the community, we'd love to hear from you.Apply today to join the Phillip's Towing & Recovery team.