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From Home Call Center Jobs in Riverside, CA (NOW HIRING)

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable ... We know that a world-class culture stems from the diversity and talent of our team. We provide ...

TaxRise

Call Center Representative

Irvine, CA

$24 - $25/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable ... We know that a world-class culture stems from the diversity and talent of our team. We provide ...

Synovation Medical Group

Be Seen First

Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable ... We know that a world-class culture stems from the diversity and talent of our team. We provide ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

Gather required tax filing, financial, and intake information from clients. * Explain which ... a call center environment. * Comfortable making and receiving a high volume of client calls.

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... call center software and tools to manage customer interactions and data. • Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim ...

TaxRise

Call Center Representative II

Irvine, CA · On-site

$26 - $35/hr

As a Call Center Representative II , you won't just answer calls - you'll be a steady ... We know that a world-class culture stems from the diversity and talent of our team. We provide ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

S) from four-year College or university required. An associate's degree plus four years of ... Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

Gather required tax filing, financial, and intake information from clients. * Explain which ... a call center environment. * Comfortable making and receiving a high volume of client calls.

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All JobsCall Center JobsFrom Home Call Center JobsFrom Home Call Center Jobs in Riverside, CA

From Home Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do from home call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for from home call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between From Home Call Center vs Customer Service Representative?

AspectFrom Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required SkillsCommunication, problem-solving, computer skillsCommunication, patience, product knowledge
Common CertificationsNone required, but customer service or call center training helpfulNone required, on-the-job training often provided
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support

Both roles involve assisting customers, but From Home Call Center positions are specifically remote, often requiring familiarity with call center software. Customer Service Representatives may work in-office or remotely, with similar skill requirements. The main difference lies in the work setting, with the call center role emphasizing remote work as a key feature.

What are the key skills and qualifications needed to thrive as a from home call center representative?

To thrive as a From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Patience, active listening, and resilience help representatives build rapport and handle challenging customer interactions effectively. These skills and qualities ensure excellent customer service, efficient issue resolution, and maintain company reputation in a remote work environment.

What is a from home call center job?

A work from home call center job involves handling customer service, sales, or technical support tasks remotely, usually via phone, chat, or email. Employees use a computer, a reliable internet connection, and sometimes a headset to communicate with customers from their own home. These jobs often require strong communication skills, problem-solving abilities, and sometimes familiarity with specific software or products. Work schedules can be flexible or fixed, depending on the employer. Many companies provide training and support for remote call center agents.

What are some common challenges faced by remote call center agents, and how can they be managed?

Remote call center agents often face challenges such as maintaining focus in a home environment, managing time effectively, and handling technical issues without on-site IT support. To overcome these, it's essential to set up a dedicated, distraction-free workspace, establish a consistent daily routine, and stay proactive with technical troubleshooting. Additionally, agents benefit from regularly communicating with their team and supervisors through virtual meetings and chats to stay connected and supported.

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for From Home Call Center jobs?

Cities near Riverside, CA with the most From Home Call Center job openings:

From Home Call Center jobs near you
Infographic showing various From Home Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

TaxRise

Irvine, CA • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

WHY JOIN TAXRISE?
At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.
If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.
This position is 100% onsite in Irvine, CA
HOW YOU'LL BE REWARDED
Base Pay: $24.00 - $25.00 per hour
Average Monthly Bonus: $800 - $1,300
Full-time | 40 hours per week. Overtime required based on business needs.
WHAT YOU'LL DO
Serve as the Primary Client Point of Contact
  • Manage a high volume of inbound client calls with professionalism and confidence
  • Strive for first-call resolution whenever possible while ensuring accuracy and compliance
  • Respond to client emails, text messages, and occasional live chats within service level expectations
  • Provide clear guidance regarding required documentation and next steps
  • Demonstrate empathy while maintaining structure and call control
Drive Document Collection & Case Progress
  • Proactively request tax-related and financial documentation
  • Review submitted documents for completeness and internal compliance standards
  • Ensure all materials are properly uploaded and organized in company CRM
Maintain Accurate Case Records
  • Document all interactions thoroughly in our CRM system
  • Track open communication tickets and ensure timely resolution
  • Collaborate cross-functionally with case managers and internal teams
Escalate Appropriately
  • Recognize when an issue requires additional support
  • Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE
  • 3-5 years of experience in customer service, client support, call center
  • Comfortable handling high call volume in a structured environment
  • Focused on resolving client needs efficiently while maintaining service quality
  • Strong written and verbal communication skills
  • Experience working within a CRM or ticketing system
  • Organized, detail-oriented, and process-driven
  • Able to manage follow-ups and multiple open cases simultaneously
  • Experience in tax services, document processing, loan processing, or financial services is a plus but not required.
  • Training will be provided.

WHAT WE OFFER
We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:
  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings

ABOUT US
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.
OUR COMMITMENT
At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

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