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From Home Call Center Jobs in San Ramon, CA (NOW HIRING)

Netic

Be Seen First

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... home services inside and out and can get up to speed fast, we'd love to hear from you. Apply now!

Direct Protection Security Inc.

Be Seen First

Call Center Sales Representative

Brentwood, CA · On-site

$17.50 - $22/hr

... hear from you! What You'll Do * Answer incoming customer calls * Identify customer needs and ... Security or home improvement sales experience is a plus, but not required What We Offer

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$18/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$18/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Berkeley, CA · On-site

$19.50 - $24.50/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18.50 - $23/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Bath Planet

Call Center Representative

Alameda, CA · On-site

$18.50 - $23.25/hr

If you thrive in a fast-paced environment, have a genuine desire to make a difference in people's lives, love connecting with people, and have strong call center experience, we want to hear from you.

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to ... The Brighter Beginnings community gains its strength and aspiration from our core belief and vision ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to ... The Brighter Beginnings community gains its strength and aspiration from our core belief and vision ...

Brighter Beginnings

Call Center Associate

Antioch, CA · On-site

$22/hr

CALL CENTER LEAD STATUS: NON-EXEMPT OUR MISSION & VISION The Brighter Beginnings mission is to ... The Brighter Beginnings community gains its strength and aspiration from our core belief and vision ...

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Showing results 1-20

All JobsCall Center JobsFrom Home Call Center JobsFrom Home Call Center Jobs in San Ramon, CA

From Home Call Center information

See San Ramon, CA salary details

$12

$20

$27

How much do from home call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for from home call center in San Ramon, CA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between From Home Call Center vs Customer Service Representative?

AspectFrom Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required SkillsCommunication, problem-solving, computer skillsCommunication, patience, product knowledge
Common CertificationsNone required, but customer service or call center training helpfulNone required, on-the-job training often provided
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support

Both roles involve assisting customers, but From Home Call Center positions are specifically remote, often requiring familiarity with call center software. Customer Service Representatives may work in-office or remotely, with similar skill requirements. The main difference lies in the work setting, with the call center role emphasizing remote work as a key feature.

What are the key skills and qualifications needed to thrive as a from home call center representative?

To thrive as a From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Patience, active listening, and resilience help representatives build rapport and handle challenging customer interactions effectively. These skills and qualities ensure excellent customer service, efficient issue resolution, and maintain company reputation in a remote work environment.

What is a from home call center job?

A work from home call center job involves handling customer service, sales, or technical support tasks remotely, usually via phone, chat, or email. Employees use a computer, a reliable internet connection, and sometimes a headset to communicate with customers from their own home. These jobs often require strong communication skills, problem-solving abilities, and sometimes familiarity with specific software or products. Work schedules can be flexible or fixed, depending on the employer. Many companies provide training and support for remote call center agents.

What are some common challenges faced by remote call center agents, and how can they be managed?

Remote call center agents often face challenges such as maintaining focus in a home environment, managing time effectively, and handling technical issues without on-site IT support. To overcome these, it's essential to set up a dedicated, distraction-free workspace, establish a consistent daily routine, and stay proactive with technical troubleshooting. Additionally, agents benefit from regularly communicating with their team and supervisors through virtual meetings and chats to stay connected and supported.
What are the most commonly searched types of Call Center jobs in San Ramon, CA? The most popular types of Call Center jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for From Home Call Center jobs? Cities near San Ramon, CA with the most From Home Call Center job openings:
From Home Call Center jobs near you
Infographic showing various From Home Call Center job openings in San Ramon, CA as of August 2026, with employment types broken down into 61% Full Time, 29% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,635 per year, or $20 per hour.

Call Center Manager

Restoration Management Company

Livermore, CA • On-site

$82K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

We are RMC
Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees, the expansion of our services throughout the Northwest, Southwest, and Central territory has only been possible through the growth, development, and advancement of our employees! Our family-owned business has been going strong for 40 years, and we wouldn't be here without the hardworking and dedicated team we're lucky to have. Are you ready to be a part of our journey!
Description
Pay Rate: $82,316.52 - $98,775.56 Annually (DOE)
Branch Location: 3090 Independence Drive, Suite 200, Livermore, CA 94551
Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.
Job Summary
The Call Center Manager is responsible for overseeing a team of call center administrators, ensuring excellence in customer service, with maximum efficiency. This position is responsible for the delivery of quality service at the highest level; supports the organization in driving excellent customer service through development and implementation of the best in practice call center methods and procedures.
Key Responsibilities
Core responsibilities for the position are as follows:
  • Manages and oversees daily operations and direct activities of call center personnel.
  • Ensures delivery of an excellent customer service experience, accuracy in collection and input of customer detail, as well as efficient turnaround to key stakeholders.
  • Allocates worktime/schedules to call center personnel according to demand and workload to ensure effective coverage.
  • Manages and improves call center performance through regular monitoring, problem solving, auditing systems and quality assurance measures.
  • Regularly audits system performance, collaborating with IT services to ensure maximum performance of systems, resources, and applications.
  • Assesses issues, and identifies bottlenecks and opportunities for improvements, and implements solutions based on trends.
  • Leads the department in establishing high standard for productivity, quality, and customer service satisfaction; captures and measures data accordingly.
  • Summarizes, collects, analyzes, and prepares call center trends and data for management performance reports.
  • Builds and maintains relationships with the organizations branches, department heads, and other personnel in support of Call Center departments delivery of services.
  • Ensures call center staff is properly trained and equipped with the necessary tools to do their jobs effectively and efficiently.
  • Coaches call center staff through challenging customer service issues to a successful resolution.
  • Evaluates staff effectiveness and performance annually, focused on engagement, motivates staff to through set goals, and provides necessary resources and guidance for improved work performance and ongoing development.
  • Manages resources and talent to meet department objectives: Talent management from recruiting, hiring, performance assessment, manage improvement and implements disciplinary actions - up to terminations, when necessary.

Experience/Requirements
The position of Call Center Manager requires the following:
  • Bachelor's degree in Business Administration, Communications, or a related field; or equivalent years of experience.
  • Experience in similar role with at least five years of working in a supervisory/managerial role.
  • Knowledgeable in working within a construction, restoration environment, preferred.
  • Customer service "Excellence" minded with proven experience in training in customer relations.
  • Thorough understanding of management principles; familiarity with company services, and industry knowledge a plus.
  • Ability to build and deliver specialized training in management and team-building.
  • Proven record of success in team-building and management of multiple shifts.
  • Proficient in technology relative to call center operations, including computers, software applications, and phone systems.
  • Leadership skills with proven track record in motivating, coaching, mentoring, and developing staff.
  • Lead in development of department metrics and reports.
  • Decisiveness with attention to detail.
  • Exceptional interpersonal skills.
  • Maintains composure in stressful situations
  • Excellent organization abilities.
  • Possesses strong communication skills, both written and verbal.

Safety Requirements
  • Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
  • Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
  • Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
  • Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
  • Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
  • Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
  • Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

Physical Requirements
General Physical Abilities:
  • Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
  • Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
  • Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
  • Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
  • Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
  • Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)

Working Conditions
Office Environment:
  • Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

Field Environment:
  • Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).

Hazardous Environments:
  • Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
  • Work after hours and weekends given our 24/7 business operations

Travel Requirements:
  • May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences

Additional Information
Location
Corporate (Livermore)
Territory
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Exempt
Req Number
COR-26-00004
About the Organization
Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.
We offer:
- Full-time positions;
- Opportunity for advancement;
- Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance)
- PTO
- Paid holidays
- Competitive salaries
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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