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Full Time Call Center Jobs in San Ramon, CA (NOW HIRING)

Apexchat

Full Time Call Center Agent

San Ramon, CA · On-site

$11 - $12/hr

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Full Time Call Center Agent

San Ramon, CA · On-site

$11 - $12/hr

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Direct Protection Security Inc.

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Call Center Sales Representative

Brentwood, CA · On-site

$17.50 - $22/hr

Call Center Sales Representative (In-Office) Direct Protection Security, Inc. is a leading ADT ... Paid training * Full-time, in-office position * Growth opportunities within a rapidly expanding ...

New

Netic

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Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

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All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in San Ramon, CA

Full Time Call Center information

See San Ramon, CA salary details

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$27

How much do full time call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time call center in San Ramon, CA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.
What are the most commonly searched types of Call Center jobs in San Ramon, CA? The most popular types of Call Center jobs in San Ramon, CA are:
What are popular job titles related to Full Time Call Center jobs in San Ramon, CA? For Full Time Call Center jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Call Center jobs in San Ramon, CA look for? The top searched job categories for Full Time Call Center jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Full Time Call Center jobs? Cities near San Ramon, CA with the most Full Time Call Center job openings:
Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in San Ramon, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,635 per year, or $20 per hour.

Full Time Call Center Agent

Apexchat

San Ramon, CA • On-site

$11 - $12/hr

Full-time

Re-posted 7 days ago

Job description

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

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