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Freight Forwarding Operations Manager Jobs in Michigan

JAS

Country Regional Sales Director

Detroit, MI · On-site

Required Sales Management experience in the freight forwarding/logistics field. * Exceptional ... History of building, managing, and scaling sales teams to achieve revenue growth and operational ...

New

JAS

Operations Specialist - Pricing

Detroit, MI · On-site

$31.25/hr

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... Ability to recognize any changes in customers shipping down trends and report to Management

Reliance One

Operations Manager

New Troy, MI · On-site

$160K/yr

Operations Manager New Troy, Michigan, United States Onsite | Direct Hire | Full-Time $160,000 ... Experience with scheduling, materials management, freight/distribution, and workforce planning

MAO

Business Development Manager

Romulus, MI · On-site

The Business Development Manager (BDM) is responsible for new business development and client ... freight forwarding / logistics industry Equal Opportunity Employer This employer is required to ...

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Freight Forwarding Operations Manager information

See Michigan salary details

$30.5K

$64.9K

$99.8K

How much do freight forwarding operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for freight forwarding operations manager in Michigan is $64,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $78,400.00 per year, depending on experience, location, and employer.

What are Freight Forwarding Operations Managers?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

What are some common challenges faced by a Freight Forwarding Operations Manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a Freight Forwarding Operations Manager, and why are they important?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.
What are popular job titles related to Freight Forwarding Operations Manager jobs in Michigan? For Freight Forwarding Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Freight Forwarding Operations Manager jobs in Michigan look for? The top searched job categories for Freight Forwarding Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Freight Forwarding Operations Manager jobs? Cities in Michigan with the most Freight Forwarding Operations Manager job openings:
Freight Forwarding Operations Manager jobs near you
Infographic showing various Freight Forwarding Operations Manager job openings in Michigan as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Nights. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $64,857 per year, or $31.2 per hour.
International Operations Agent II

International Operations Agent II

AIT Worldwide Logistics, Inc.

Romulus, MI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

AIT Worldwide Logistics rating

6.4

Company rating: 6.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description


Join us at AIT, where we believe every day presents an opportunity to make a global impact!
Were problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of international transportation based upon customer requests.

  • Work with customers to qualify their shipping requirements and obtain all details (regulations, certificates, documentation) necessary for shipment quotation and operating in order to ensure the customer’s request is satisfied.

  • Prepare profitable quotations accurately.

  • Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.

  • Coordinate the day to day import and/or export of products, including reviewing orders and documents.

  • Track and communicate all delays, damages, problems and work to resolve customer issues.

  • Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.

  • Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule.

  • Coordinate recovery/delivery schedules with various cartage agents and international partners.

  • Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.

  • Ensure all customers’ SOP instructions are adhered to and AIT KPIs and guidelines are followed and met.

  • Ensure all shipments are properly billed within company guidelines and timelines.

  • Performs other duties as assigned

  • Complies with all policies and standards

Education
High School Degree or equivalent (Required) and
High School Diploma or GED (Preferred)
Experience
3+ years Experience in export/import operations (Required) and
5+ years Experience as freight Forwarder for International Operations including: Basic IATA/NVOCC, FAA, TSA, Export Regulations, AES and General CBP knowledge (Required)
Knowledge, Skills, and Abilities
Intermediate knowledge of ITAR, DG or TSA work experience/regulations. Medium
General Computer Skills Medium
Licenses and Certifications
CCS-Certified Coding Specialist - Certified Cargowise Specialist (CCS) (Required)
Dangerous Goods Certification (Preferred)

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.


AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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