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Freelance Shopify Customer Service Jobs (NOW HIRING)

Charlotte Tilbury

Freelance Brand Expert

Boston, MA · On-site

As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

QFS Services, Inc.

Customer Service

Willowbrook, IL

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Process refunds/exchanges using Shopify and company ERP system • Work closely with the ...

Crown Staffing LLC

Customer Service

Bolingbrook, IL

$18.50 - $19.50/hr

Customer Service Customer Service Job Details Monday Thursday 7 am - 4 pm, Friday 7 am - 12 pm, $18 ... Shopify • Order Confirmation: Confirm customer orders across multiple dedicated customer portals ...

Charlotte Tilbury

Freelance Makeup Artist

Dallas, TX · On-site

As a member of the Charlotte Tilbury Freelance Makeup Artist team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

Charlotte Tilbury

Freelance Makeup Artist

Dallas, TX · On-site

As a member of the Charlotte Tilbury Freelance Makeup Artist team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

Charlotte Tilbury

Freelance Makeup Artist

Dallas, TX

As a member of the Charlotte Tilbury Freelance Makeup Artist team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in ...

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Freelance Shopify Customer Service information

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How much do freelance shopify customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for freelance shopify customer service in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Freelance Shopify Customer Service vs Freelance E-commerce Customer Support?

AspectFreelance Shopify Customer ServiceFreelance E-commerce Customer Support
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, platform knowledge varies by e-commerce platform
Work EnvironmentRemote, flexible, often on Shopify storesRemote, flexible, across various e-commerce platforms
Employer & Industry UsageShopify store owners, online retail

Freelance Shopify Customer Service focuses specifically on supporting Shopify store customers, while Freelance E-commerce Customer Support covers a broader range of online stores across multiple platforms. Both roles require strong communication skills and remote work capabilities, but Shopify-specific roles demand platform familiarity.

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Freelance Shopify Customer Service jobs near you
Freelance Brand Expert

Freelance Brand Expert

Charlotte Tilbury

Boston, MA • On-site

Part-time

Posted 15 days ago

Job description

Charlotte Tilbury is currently recruiting Freelance Brand Experts to join the team. This position will be part of the Charlotte Tilbury freelance Brand Expert team. As a member of the Charlotte Tilbury Freelance Brand Expert team you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of the building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Requirements

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Benefits

Main Duties:

  • Sales:
    • Strive to achieves event sales goals, and sales per hour target.
    • Create brand awareness through the sharing and demonstration of your product knowledge.
    • Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
  • Customer Service:
    • Lead by example at all times to promote the Tilbury Touch and exceptional customer service.
  • Team Work:
    • Demonstrate a positive ad cooperative approach towards your work and your colleagues
    • Assist and maintain an atmosphere of open and positive communication, professionalism ad creativity at all times.
  • Operations:
    • Ensure the counter/gondola is "customer ready" from open to close of business
    • Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day.
    • Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
    • Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
    • Assist in the execution of events
    • Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.
    • Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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