Freelance Shopify Customer Service Jobs (NOW HIRING)

Req ID: 377282 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Shopify Architect to join our team in Dallas, Texas (US-TX), United States (US).

Shopify Architect

We are seeking a highly experienced Shopify Architect to lead the design, development, and delivery of enterprisegrade eCommerce solutions on the Shopify platform. This role requires deep expertise across Shopify Plus, Headless Commerce, Hydrogen, Liquid, and modern web technologies, combined with strong architectural leadership to build scalable, secure, and highperforming digital commerce ecosystems.

Experience

• 11+ years of total IT experience
• 6+ years of handson experience within the Shopify ecosystem
• Proven track record delivering largescale enterprise eCommerce solutions

Responsibilities

• Lead endtoend architecture and solution design for complex Shopify and Shopify Plus implementations.
• Define scalable, secure, maintainable, and highperformance architectures for enterprise commerce platforms.
• Design and implement Headless Commerce solutions using Shopify Hydrogen, React, and Storefront APIs.
• Architect and oversee development of custom Shopify themes and applications using Liquid, React.js, Node.js, and modern frontend frameworks.
• Drive integration architecture between Shopify and enterprise systems (ERP, CRM, OMS, PIM, payment gateways, tax engines, shipping providers).
• Lead platform migration initiatives from Magento, WooCommerce, Salesforce Commerce Cloud, BigCommerce, and custom platforms to Shopify.
• Establish and enforce best practices for performance, SEO, accessibility, security, scalability, and maintainability.
• Conduct architecture reviews, code reviews, and technical assessments to ensure solution quality.
• Collaborate with business stakeholders, product owners, UX teams, and engineering teams to translate business requirements into technical solutions.
• Provide technical leadership, mentorship, and guidance to Shopify developers and frontend engineers.
• Support effort estimation, solution proposals, technical documentation, and presales activities.
• Partner with DevOps teams to define CI/CD pipelines, deployment strategies, monitoring, and infrastructure best practices.
• Stay current with Shopify platform enhancements, Hydrogen/Oxygen advancements, and emerging eCommerce trends.

Required Skills & Qualifications

Shopify Expertise

• Shopify Plus
• Liquid templating
• Shopify Hydrogen
• Storefront API & Admin API
• Shopify Functions
• Shopify CLI
• App development
• Theme development & customization

Frontend Technologies

• React.js
• JavaScript (ES6+)
• TypeScript
• HTML5, CSS3/SCSS
• Tailwind CSS
• Next.js (preferred)

Backend & Architecture

• Node.js
• REST & GraphQL APIs
• Microservices architecture

Headless Commerce

• Hydrogen & Oxygen
• Storefront API
• JAMstack architecture
• CDN and edge delivery concepts

Integration Experience

• ERP (SAP, Oracle, Microsoft Dynamics, NetSuite)
• CRM (Salesforce, HubSpot)
• OMS/PIM platforms
• Payment gateways (Stripe, Adyen, PayPal, Authorize.net)
• Shipping & fulfillment providers

DevOps & Cloud

• CI/CD pipelines
• GitHub Actions, GitLab CI, Jenkins
• Docker
• AWS, Azure, or GCP
• Monitoring & logging tools

Preferred Qualifications

• Shopify Plus certifications
• Experience with Hydrogen/Oxygen implementations
• Experience leading distributed development teams
• Exposure to Agile/Scrum delivery methodologies
• Strong understanding of eCommerce business processes and customer journeys
• Experience with multistore, multiregion, and multicurrency Shopify implementations

Soft Skills

• Excellent communication and stakeholder management
• Strong analytical and problemsolving abilities
• Ability to lead technical discussions and architecture decisions
• Effective leadership and mentoring capabilities
• Strong documentation and presentation skills

Key Competencies

• Solution Architecture
• Headless Commerce Architecture
• Shopify Plus Implementation
• Enterprise System Integration
• Performance Optimization
• Security & Compliance
• Technical Leadership
• Digital Commerce Strategy

Education

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

Nice to Have

• Experience with Salesforce Commerce Cloud, Magento, BigCommerce, or Adobe Commerce
• Knowledge of AIdriven personalization and recommendation engines
• Experience with analytics platforms (GA4, Adobe Analytics, GTM)
• Exposure to MACH architecture principles (Microservices, APIfirst, Cloudnative, Headless)

Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $95,918-$177,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. 

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. 

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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