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Freelance Remote Email Chat Support Jobs in Raleigh, NC

We make heavy use of email, Slack, the web, ssh, and similar remote technologies. Prior experience ... Experience in a 24ร—7 support environment * Proficient with multiple backup utilities (mydumper ...

Psychiatrist (Remote)

Cary, NC ยท Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Psychiatrist (Remote)

Raleigh, NC ยท Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Psychiatrist (Remote)

Durham, NC ยท Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Psychiatrist (Remote)

Chapel Hill, NC ยท Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

We bring together in-app and email engagement, Product Operations, and growth strategy to ensure ... Expand CoE support into high-impact lifecycle areas - onboarding and adoption, retention and churn ...

ServiceNow Developer (Remote)

Raleigh, NC ยท On-site +1

$48.25 - $66.25/hr

Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including ... and email (SMTP, POP3) Required 3 Years Basic understanding of ITIL v3 methodologies Required 3 ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

Showing results 41-60

Freelance Remote Email Chat Support information

See Raleigh, NC salary details

$9

$15

$20

How much do freelance remote email chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for freelance remote email chat support in Raleigh, NC is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Chat Support vs Customer Service Representative?

AspectFreelance Remote Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentOffice or call center, fixed hours
Required CredentialsBasic communication skills, tech-savvyHigh school diploma, customer service training
Employer & Industry UsageFreelance platforms, online companiesCorporations, retail, telecom
Work TasksResponding to emails and chat inquiriesHandling calls, resolving customer issues

Freelance Remote Email Chat Support offers flexible, independent work primarily through online communication channels, while Customer Service Representatives typically work in a fixed environment handling calls and in-person interactions. Both roles require strong communication skills but differ in work setting and structure.

What are the most commonly searched types of Remote Email Chat Support jobs in Raleigh, NC? The most popular types of Remote Email Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Freelance Remote Email Chat Support jobs in Raleigh, NC? For Freelance Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Email Chat Support jobs in Raleigh, NC look for? The top searched job categories for Freelance Remote Email Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Freelance Remote Email Chat Support jobs? Cities near Raleigh, NC with the most Freelance Remote Email Chat Support job openings:
Infographic showing various Freelance Remote Email Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,925 per year, or $15.8 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Raleigh, NC โ€ข Remote

$15.50 - $21.25/hr

Full-time

Posted 12 days ago


Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contactโ€”from initial booking through post-trip follow-upโ€”ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.