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Freelance Remote Email Chat Support Jobs in Raleigh, NC

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

New

... support. * Strong portfolio demonstrating polished presentation design for senior executives or ... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ...

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Fully remote candidates will also be considered. Job Type & Location This is a Contract to Hire ...

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Customer Engagement Agent

Durham, NC · On-site +1

$52K - $69K/yr

Temporary with benefits (More than 1000 hours) Remote Employment: Flexible/Hybrid Job Number: 26 ... Provide Tier 0 and Tier 1 end user technical support to end users via phone, email, chat, or in ...

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Freelance Remote Email Chat Support information

See Raleigh, NC salary details

$9

$15

$20

How much do freelance remote email chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for freelance remote email chat support in Raleigh, NC is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Chat Support vs Customer Service Representative?

AspectFreelance Remote Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentOffice or call center, fixed hours
Required CredentialsBasic communication skills, tech-savvyHigh school diploma, customer service training
Employer & Industry UsageFreelance platforms, online companiesCorporations, retail, telecom
Work TasksResponding to emails and chat inquiriesHandling calls, resolving customer issues

Freelance Remote Email Chat Support offers flexible, independent work primarily through online communication channels, while Customer Service Representatives typically work in a fixed environment handling calls and in-person interactions. Both roles require strong communication skills but differ in work setting and structure.

What are the most commonly searched types of Remote Email Chat Support jobs in Raleigh, NC? The most popular types of Remote Email Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Freelance Remote Email Chat Support jobs in Raleigh, NC? For Freelance Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Email Chat Support jobs in Raleigh, NC look for? The top searched job categories for Freelance Remote Email Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Freelance Remote Email Chat Support jobs? Cities near Raleigh, NC with the most Freelance Remote Email Chat Support job openings:
Infographic showing various Freelance Remote Email Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,925 per year, or $15.8 per hour.

$15/hr

Full-time

Re-posted 15 hours ago


Job description

Admin Support Specialist (Operations)
Full-Time | Non-Exempt
Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply.
We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.
Key Responsibilities
  • Accurately build and process incoming client orders
  • Review vendor-collected data and identify discrepancies
  • Maintain proper queue assignment and work queue accuracy
  • Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
  • Submit third-party vendor orders and perform demographic updates
  • Meet production goals of 12–15 orders per hour within 90 days
  • Maintain detailed, confidential, and accurate records

Qualifications
  • High School Diploma or GED required
  • Proven success working remotely with strong time management skills
  • Exceptional attention to detail and ability to meet strict deadlines
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Comfortable using Zoom, Microsoft Teams, email, chat, and phone
  • Ability to work independently and collaboratively
  • North Carolina resident with a private home office and secure high-speed internet
Preferred: Experience in background investigations or employment screening.
Work Environment
  • This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection.
  • If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.