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Freelance Remote Email Chat Support Jobs in Raleigh, NC

Oshi Health

Care Coordinator

Raleigh, NC · Remote

$45K - $52K/yr

Own high-volume inbound patient and provider communication queues across phone, email, chat, and ... Remote-first flexibility * Growth: Tailored professional development opportunities as we scale

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

HirexHire

Customer Support Manager

Raleigh, NC · Remote

Raleigh, NC HQ (Remote) Industry: Government Technology (SaaS) Company Size: 50+ What They Do: Our ... Maintain a high standard of customer communication across chat, email, and live troubleshooting ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsEmail Chat Support JobsFreelance Remote Email Chat Support JobsFreelance Remote Email Chat Support Jobs in Raleigh, NC

Freelance Remote Email Chat Support information

See Raleigh, NC salary details

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$15

$20

How much do freelance remote email chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for freelance remote email chat support in Raleigh, NC is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Email Chat Support vs Customer Service Representative?

AspectFreelance Remote Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentOffice or call center, fixed hours
Required CredentialsBasic communication skills, tech-savvyHigh school diploma, customer service training
Employer & Industry UsageFreelance platforms, online companiesCorporations, retail, telecom
Work TasksResponding to emails and chat inquiriesHandling calls, resolving customer issues

Freelance Remote Email Chat Support offers flexible, independent work primarily through online communication channels, while Customer Service Representatives typically work in a fixed environment handling calls and in-person interactions. Both roles require strong communication skills but differ in work setting and structure.

What are the most commonly searched types of Remote Email Chat Support jobs in Raleigh, NC? The most popular types of Remote Email Chat Support jobs in Raleigh, NC are:
What are popular job titles related to Freelance Remote Email Chat Support jobs in Raleigh, NC? For Freelance Remote Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Email Chat Support jobs in Raleigh, NC look for? The top searched job categories for Freelance Remote Email Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Freelance Remote Email Chat Support jobs? Cities near Raleigh, NC with the most Freelance Remote Email Chat Support job openings:
Freelance Remote Email Chat Support jobs near you
Admin Support Specialist

Admin Support Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • Remote

$15/hr

Full-time

Posted 7 days ago

Job description

Admin Support Specialist (Operations)
Full-Time | Non-Exempt
Are you highly organized, detail-oriented, and comfortable working independently in a fast-paced remote environment? Do you take pride in accuracy and meeting measurable performance goals? If so, we encourage you to apply.
We are seeking an Admin Support Specialist (Operations) to support our Employment Screening team. This role is responsible for the timely and accurate build-out of client orders while ensuring compliance with client-specific processes and strict confidentiality standards.
Key Responsibilities
  • Accurately build and process incoming client orders
  • Review vendor-collected data and identify discrepancies
  • Maintain proper queue assignment and work queue accuracy
  • Upload and manage documentation (drug screens, vaccination records, MVR reviews, etc.)
  • Submit third-party vendor orders and perform demographic updates
  • Meet production goals of 12–15 orders per hour within 90 days
  • Maintain detailed, confidential, and accurate records

Qualifications
  • High School Diploma or GED required
  • Proven success working remotely with strong time management skills
  • Exceptional attention to detail and ability to meet strict deadlines
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Comfortable using Zoom, Microsoft Teams, email, chat, and phone
  • Ability to work independently and collaboratively
  • North Carolina resident with a private home office and secure high-speed internet
Preferred: Experience in background investigations or employment screening.
Work Environment
  • This is a fully remote position. Employees must maintain a secure, private workspace and reliable high-speed internet connection.
  • If you are looking for a structured, performance-driven role where precision and accountability matter, we encourage you to apply.

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