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Freelance Insurance Call Center Jobs in Racine, WI

Rust-Oleum

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ... insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days ...

Rust-Oleum

Product Support Representative

Kenosha, WI

$23 - $25/hr

This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ... insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days ...

Kop-Coat, Inc.

Product Support Representative

Kenosha, WI · On-site

$23 - $25/hr

This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to ... insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Racine, WI

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Racine, WI? The most popular types of Insurance Call Center jobs in Racine, WI are:
What are popular job titles related to Freelance Insurance Call Center jobs in Racine, WI? For Freelance Insurance Call Center jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Racine, WI look for? The top searched job categories for Freelance Insurance Call Center jobs in Racine, WI are:
What cities near Racine, WI are hiring for Freelance Insurance Call Center jobs? Cities near Racine, WI with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

ENGAGEMENT CENTER REP, FCH - PATIENT ENGAGEMENT CENTER

Froedtert

Menomonee Falls, WI • On-site

$19.42 - $25.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.

This job is REMOTE.

FTE: 1.000000

Standard Hours: 40.00

Shift: Shift 1

Shift Details: M-R 930a - 6p / F 830a - 5p Holidays: Enterprise Patient Engagement Center Reps observe Froedtert Recognized Holidays Weekends: none at this time

Job Summary:

Services Froedtert & Medical College of Wisconsin patients' needs, including registration, scheduling, and other patient access requests, in order to ensure a quality experience and provide first contact resolution. Tasks are completed for several specialties and large groups of physicians servicing the many locations of our clinical enterprise. This position will use detailed protocols and enterprise scheduling tools to aid patients in scheduling with the right physician, at the right time and location. Customer-focused and friendly communication skills will provide an exceptional experience and set the stage for patient preference and loyalty to Froedtert & The Medical College of Wisconsin.

EXPERIENCE DESCRIPTION:

A minimum of 1 year of experience in a customer service position is required. 3 years experience in a customer service position. Call center experience highly preferred.

EDUCATION DESCRIPTION:

High School Diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION:

Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills. Excellent customer service skills. Proficient in Microsoft Outlook and Word.

Compensation, Benefits & Perks at Froedtert Health

Pay is expected to be between: (expressed as hourly) $19.42 - $25.83. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: FULL_TIME
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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980

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