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Day Shift Expedia Call Center Jobs in Racine, WI

Halpin Staffing Services

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Call Center Customer Service Representative Lead

Racine, WI · On-site

$20 - $25/hr

The Customer Service Representative will be responsible for supporting the call center in the ... Ability to complete repetitive motions throughout designated shift. * Ability to stand, sit, and ...

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All JobsDay Shift Expedia Call Center JobsDay Shift Expedia Call Center Jobs in Racine, WI

Day Shift Expedia Call Center information

See Racine, WI salary details

$13

$32

$44

How much do day shift expedia call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for day shift expedia call center in Racine, WI is $32.05, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $40.34 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Expedia Call Center vs Customer Service Representative?

AspectDay Shift Expedia Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-focused, communication-driven
Industry UsageTravel and hospitality industry, specifically ExpediaVarious industries including retail, telecom, and travel
Common Search IntentJobs with specific hours, Expedia-specific rolesGeneral customer support roles across industries

The Day Shift Expedia Call Center and Customer Service Representative roles share similar credentials and work environments, both focusing on customer support. However, the Expedia role is specific to the travel industry and involves handling Expedia-related inquiries, while Customer Service Representatives work across multiple sectors. The Expedia position often requires familiarity with travel booking systems, making it more specialized.

Does Expedia have a call center?

Expedia operates a call center that handles customer service and booking inquiries. The Day Shift Expedia Call Center typically employs representatives who assist travelers via phone, chat, or email during regular daytime hours, often requiring communication skills and familiarity with booking systems.
What are the most commonly searched types of Shift Expedia Call Center jobs in Racine, WI? The most popular types of Shift Expedia Call Center jobs in Racine, WI are:
What are popular job titles related to Day Shift Expedia Call Center jobs in Racine, WI? For Day Shift Expedia Call Center jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Day Shift Expedia Call Center jobs in Racine, WI look for? The top searched job categories for Day Shift Expedia Call Center jobs in Racine, WI are:
What cities near Racine, WI are hiring for Day Shift Expedia Call Center jobs? Cities near Racine, WI with the most Day Shift Expedia Call Center job openings:
Day Shift Expedia Call Center jobs near you
Infographic showing various Day Shift Expedia Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,660 per year, or $32 per hour.

Call Center Manager

Abbott Laboratories Employees Credit Union

Gurnee, IL • On-site

$63K - $105K/yr

Full-time

Posted 6 days ago

Job description

SUMMARY: The Call Center Manager provides day-to-day leadership and direction for the Call Center in close partnership with the Vice President of Virtual Services. This role builds and sustains a high-performing team, advancing a culture of service quality, accountability, and continuous improvement. The manager is accountable for the overall member experience, operational performance, employee development, and achievement of departmental service and sales objectives.

ESSENTIAL FUNCTIONS:

  • Provide leadership, coaching, and development for employees through regular one-on-one meetings, performance evaluations, feedback, and professional development planning.
  • Own departmental service, quality, productivity, and sales metrics, using data and performance trends to drive continuous improvement.
  • Model and reinforce the credit union’s service quality standards while partnering with the Service Quality Analyst to deliver exceptional member experiences.
  • Work closely with the Vice President of Virtual Services to support strategic initiatives, budgeting, operational planning, and process improvement efforts.
  • Ensure appropriate staffing, scheduling, and workforce management to consistently meet member service expectations.
  • Build strong partnerships across departments to improve operational efficiency and create seamless member experiences.
  • Serve as the primary operational contact for key call center vendors by managing vendor relationships, monitoring service levels, resolving issues, evaluating performance, and ensuring vendor partnerships support organizational goals and an exceptional member experience.
  • Ensure compliance with all applicable regulations, policies, procedures, and credit union standards.
  • Ownership of call center policies, procedures, training resources, and monthly reporting.
  • Research and resolves escalated member inquiries and complaints.
  • Other duties as may be assigned


QUALIFICATIONS:

  • Education Required: High School Diploma or equivalent (GED)
  • Education Preferred: Bachelor’s degree in Business Administration or related field
  • Experience Required: Three (3) years of call center experience in a financial institution and three (3) years of management experience
  • Experience Preferred: Five (5) years of management experience


The base pay for this position is $63,445.33 to $105,738.89 annually. In specific locations, the pay range may vary from the range posted. Click here to learn more about ALEC and our benefits.