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Monday Through Friday Online Inbound Call Center Jobs in Racine, WI

Alphabe Insight

Call Center Representative

Milwaukee, WI · On-site

$36K - $40K/yr

Call Center Representative The Call Center Representative serves as a key point of contact for ... Respond to inbound and outbound customer communications in a professional manner. * Provide ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

... inbound calls per day. The average call handling time is 6.5 mins. Hours : * Monday through Friday ... Call center experience along with customer service experience * Ability to work with angry or irate ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

... inbound calls per day. The average call handling time is 6.5 mins. Hours : * Monday through Friday ... Call center experience along with customer service experience * Ability to work with angry or irate ...

Collins Consulting

Medical Call Center

Antioch, IL · On-site

$16.50 - $20.50/hr

The Intake Specialist I works to support PMQA through providing the initial triaging of complaints ... A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting.

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All JobsMonday Through Friday Online Inbound Call Center JobsMonday Through Friday Online Inbound Call Center Jobs in Racine, WI

Monday Through Friday Online Inbound Call Center information

See Racine, WI salary details

$11

$16

$21

How much do monday through friday online inbound call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for monday through friday online inbound call center in Racine, WI is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday Online Inbound Call Center vs Customer Service Representative?

FeatureMonday Through Friday Online Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, office-based, or hybrid call center settingOffice, retail, or remote customer service roles
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often preferred
Industry UsageCommon in telecommunications, tech, retail, and service sectorsWidespread across various industries including retail, healthcare, and finance
Work ScheduleMonday through Friday, daytime hoursVaries; often includes weekends and evenings

Both roles involve assisting customers via phone or online channels, but the Monday Through Friday Online Inbound Call Center typically offers more structured hours and a specialized call center environment, while Customer Service Representatives may work in diverse settings with varying schedules.

What are popular job titles related to Monday Through Friday Online Inbound Call Center jobs in Racine, WI? For Monday Through Friday Online Inbound Call Center jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Monday Through Friday Online Inbound Call Center jobs in Racine, WI look for? The top searched job categories for Monday Through Friday Online Inbound Call Center jobs in Racine, WI are:
What cities near Racine, WI are hiring for Monday Through Friday Online Inbound Call Center jobs? Cities near Racine, WI with the most Monday Through Friday Online Inbound Call Center job openings:
Monday Through Friday Online Inbound Call Center jobs near you
Infographic showing various Monday Through Friday Online Inbound Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,804 per year, or $16.3 per hour.

Bilingual Call Center Representative

UW Credit Union

Wauwatosa, WI • On-site

$20.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description


Bilingual Call Center Representative
ID
2026-6154
Location : City
Wauwatosa
Category
Contact Center
FTE
6.0
Schedule
Monday-Friday 8:00am-5:30pm with rotating Saturdays (9:00am-1:00pm)
Salary Grade
6
Min
USD $20.50/Hr.
Overview

Our Call Center (internally known as the Member Solutions Center) is growing, and we're seeking compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist, you'll be the foundation of our members' experience, delivering best-in-class service through inbound calls. Our dedication to our members has earned us a reputation as a leader in the industry. Come launch your career with a robust, supportive and community-driven organization.

UW Credit Union's commitment to serving our Spanish speaking members, and the community, has resulted in significant need for Spanish-bilingual skills in our Member Solutions Center.

Hours: 8:00am-5:30pm Monday-Friday, with rotating Saturdays (9:00am-1:00pm).

Pay: Starting wage $20.50/hour with potential for higher base wage based on experience. Spanish bilingual candidates will receive a $1.25/hour premium.

Location: Milwaukee, WI (ability to work at home 2 days per week (& Saturdays) based on performance/role progress after training).

This training class is starting on Monday September 21, 2026

    Classroom training onsite for the first 12 weeks of employment.
  • Continuous learning and development opportunities including, but not limited to, transparent dialogs, resources, tools, and technical learning modules.

Responsibilities

What You'll Do:

  • Respond to inbound calls from members regarding account inquiries, transactions, and general financial services.
  • Provide accurate information and resolve issues efficiently while maintaining a high level of professionalism and empathy.
  • Document member interactions and follow up on unresolved issues to ensure timely resolution.
  • Educate members on available products, services, and digital tools to enhance their banking experience.
  • Collaborate with internal teams to escalate complex issues and ensure member needs are met.
  • Meet performance metrics including call quality, response time, and member satisfaction scores.
  • Stay informed on financial regulations, product updates, and internal policies to provide compliant and consistent service.

Qualifications

These skills and experience are essential to your success:

  • 8 months to 1 year of experience in customer service, preferably in a call center environment.
  • Proficiency with Microsoft Office products.
  • Familiarity with major web browsers and operating systems.
  • Ability to learn and navigate complex systems and technologies.
  • Bilingual fluency in Spanish and English.

Working at UW Credit Union

Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive:

  • 21.5 days of annual time off (accrued per pay period)
  • 2 weeks paid caregiver leave
  • 2.5 weeks paid new child parental leave
  • 2 days paid volunteer time
  • 10 paid holidays (including your birthday!)
  • 401k company match of up to 5%, plus approximately 4% discretionary match
  • Variable bonus reward
  • Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
  • Employee Assistance Program
  • And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.

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