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Monday Through Friday Online Inbound Call Center Jobs in Racine, WI

Talentuition

Be Seen First

Call Center Manager Needed with Great Benefits!

Milwaukee, WI · On-site

$75K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

High school diploma or equivalent * 3+ years managing an inbound/outbound contact center or high ... Clear written communicator, disciplined about documentation, follow-through, and delivering ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

... inbound calls per day. The average call handling time is 6.5 mins. Hours : * Monday through Friday ... Call center experience along with customer service experience * Ability to work with angry or irate ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI

$18.75 - $24.25/hr

... inbound calls per day. The average call handling time is 6.5 mins. Hours : * Monday through Friday ... Call center experience along with customer service experience * Ability to work with angry or irate ...

Collins Consulting

Medical Call Center

Antioch, IL · On-site

$16.50 - $20.50/hr

The Intake Specialist I works to support PMQA through providing the initial triaging of complaints ... A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting.

ALEC

Call Center MSR

Gurnee, IL · On-site

$18.32 - $30.54/hr

Assists with Online Banking and E-Services trouble shooting / general inquiries. * Works hand in ... Two (2) years of customer service or retail sales experience in a call center The base pay for this ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're ... Previous experience in a high-volume inbound call center or customer service environment supporting ...

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Showing results 21-40

All JobsMonday Through Friday Online Inbound Call Center JobsMonday Through Friday Online Inbound Call Center Jobs in Racine, WI

Monday Through Friday Online Inbound Call Center information

See Racine, WI salary details

$11

$16

$21

How much do monday through friday online inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for monday through friday online inbound call center in Racine, WI is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.12 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday Online Inbound Call Center vs Customer Service Representative?

FeatureMonday Through Friday Online Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, office-based, or hybrid call center settingOffice, retail, or remote customer service roles
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often preferred
Industry UsageCommon in telecommunications, tech, retail, and service sectorsWidespread across various industries including retail, healthcare, and finance
Work ScheduleMonday through Friday, daytime hoursVaries; often includes weekends and evenings

Both roles involve assisting customers via phone or online channels, but the Monday Through Friday Online Inbound Call Center typically offers more structured hours and a specialized call center environment, while Customer Service Representatives may work in diverse settings with varying schedules.

What are popular job titles related to Monday Through Friday Online Inbound Call Center jobs in Racine, WI?

For Monday Through Friday Online Inbound Call Center jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Monday Through Friday Online Inbound Call Center jobs in Racine, WI look for?

The top searched job categories for Monday Through Friday Online Inbound Call Center jobs in Racine, WI are:

What cities near Racine, WI are hiring for Monday Through Friday Online Inbound Call Center jobs?

Cities near Racine, WI with the most Monday Through Friday Online Inbound Call Center job openings:

Monday Through Friday Online Inbound Call Center jobs near you
Infographic showing various Monday Through Friday Online Inbound Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,804 per year, or $16.3 per hour.

Call Center Manager Needed with Great Benefits!

Talentuition

Milwaukee, WI • On-site

$75K - $88K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

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Job description

A growing, locally owned HVAC, plumbing, and electrical home services company is seeking a Call Center Manager to join the team in our Waukesha County location. Every job our company installs, services, or sells starts with a phone call your team answers. Our revenue depends upon the success of our call center employees, and the success of the call center is contingent upon you. This is a floor job — you'll be in the building, on the floor, in the calls. If you're looking for a dashboard-from-home role, this isn't it. Unlike other Call Center Manager jobs, you will be given the support, resources, and autonomy you require to run an effective call center. Our team members stay with the company because we encourage internal growth in every department, and this role has the potential for real leadership. We are seeking serious individuals looking for a long-term role within our organization. With that commitment, we invest in you and your future.


Primary Responsibilities Include:

  • Take ownership of daily booked jobs and booking-rate targets across all service departments. Monitor performance in real time and intervene the same day when pace falls behind.
  • Lead from the floor by demonstrating daily physical presence with the team, live call monitoring, side-by-side coaching, and real-time support on escalations.
  • Recruit continuously. Always keep an active candidate pipeline, interview and hire booking agents, and run a structured onboarding plan that brings new agents to standard within 45 days.
  • Own scheduling and coverage so phones are answered at standard across business hours, evenings, and seasonal surges.
  • Set and enforce call-quality standards including greeting, discovery, booking discipline, arrival-window accuracy, and customer communication.
  • Build and run an agent performance scorecard covering bookings, conversion, and quality, reviewed with each agent weekly.
  • Manage the brand ambassador who supports lead-generation programs inside a national home-improvement retailer.
  • Coordinate handoff between in-store leads and call center booking so no lead waits.


Successful Candidate Must Have:

  • At least 21 years of age
  • High school diploma or equivalent
  • 3+ years managing an inbound/outbound contact center or high-volume booking/scheduling team (home services, healthcare, insurance, hospitality, or similar).
  • Demonstrated on-site, floor-leadership management style with direct agent coaching experience.
  • Track record of personally recruiting, hiring, ramping, and exiting agents when necessary.
  • Hands-on fluency with contact-center platforms, call recording/QA tools, and performance dashboards. Ability to build and run reporting without waiting on others.
  • Comfortable reading campaign data, discussing lead sources and cost-per-booked-job, and contributing to agency-led marketing meetings.
  • Clear written communicator, disciplined about documentation, follow-through, and delivering commitments on time.
  • Retail lead-generation, brand-ambassador, or field-marketing program experience is preferred.


What We Offer:

  • $75,000–$88,000 Base Depending on Experience + a Monthly Performance Bonus up to $12,000/Year Tied to Daily Booking Performance — $87K–$100K Realistic First Year Earnings
  • Medical, Dental & Vision Insurance Options
  • 401(k) with Company Match
  • Paid Vacation & Paid Holidays
  • Paid Continuing Education & Professional Development


*Send a resume and a short note answering one question: what's a number you moved in a call center, and exactly what did you do to move it?