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Temporary Navy Federal Call Center Jobs in Racine, WI

Halpin Staffing Services

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Call Center Customer Service Representative Lead

Racine, WI · On-site

$20 - $25/hr

Provide oversight of workloads, training, and support to temporary employees during high peak ... Experience in call center, ordering and logistics, customer service, and general office is ...

U.S. Navy

Civil Engineer

Milwaukee, WI

$2.9K - $5.8K/mo

... the Navy's high-tech fleet of ships, aircraft, equipment and personnel. At the center of these ... WORK ENVIRONMENT As a Civil Engineer, you may work at Navy bases or ports of call around the globe.

U.S. Navy

Civil Engineer

Kenosha, WI · On-site

$2.9K - $5.8K/mo

... the Navy's high-tech fleet of ships, aircraft, equipment and personnel. At the center of these ... WORK ENVIRONMENT As a Civil Engineer, you may work at Navy bases or ports of call around the globe.

Citizens Bank - WI

Personal Banker - Floater

Mukwonago, WI · On-site

$19 - $23.25/hr

Call Center Support * Provide back-up support to the call center team by handling incoming customer ... Applicants can learn more about their rights by viewing the federal EEO poster at - 10/EEOC ...

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Temporary Navy Federal Call Center information

See Racine, WI salary details

$10

$16

$23

How much do temporary navy federal call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for temporary navy federal call center in Racine, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.
What are popular job titles related to Temporary Navy Federal Call Center jobs in Racine, WI? For Temporary Navy Federal Call Center jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Temporary Navy Federal Call Center jobs in Racine, WI look for? The top searched job categories for Temporary Navy Federal Call Center jobs in Racine, WI are:
What cities near Racine, WI are hiring for Temporary Navy Federal Call Center jobs? Cities near Racine, WI with the most Temporary Navy Federal Call Center job openings:
Temporary Navy Federal Call Center jobs near you
Infographic showing various Temporary Navy Federal Call Center job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,935 per year, or $16.8 per hour.

Call Center Customer Service Representative Lead

Halpin Staffing Services

Racine, WI • On-site

$20 - $25/hr

Full-time

Posted 6 days ago

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Job description

Customer Service Rep Lead 48161
Must be available to work weekends

Summary:
The Customer Service Representative will be responsible for supporting the call center in the
following areas: Providing excellent service and sales support for our customers in a high-volume setting consisting of direct consumer and corporate order placement for holiday gifting. The ideal candidate will process orders, resolve order issues, support customer complaints, and support general office work as needed throughout the year. For the months of October through December, this role will act in a lead role capacity to a seasonal team of temporary CSR’s by providing oversight of orders, customer complaints and training related to the mail
order business unit.


Essential Job Duties and Responsibilities:
• Provide support to the call center team by handling customer related order requests and leading problem resolution efforts for customers via phone, email, web chat, post mail and on occasion, face to face.
• Utilize multiple business systems for tracking and providing timely response to customer inquiries to ensure customer satisfaction.
• Maintain performance in alignment with targeted KPI and SLA standards
• Participate in the development and implementation of projects and activities focused on continuously improving our customers’ experience with us.
• Provide oversight of workloads, training, and support to temporary employees during high peak seasons while maintaining independent workload.
• Provide general administrative support for office staff, as needed.
• Other related duties as assigned by management.


Education and Experience Requirements:
• High School Diploma or GED required.
• Must be at least 18 years of age.
• Experience in call center, ordering and logistics, customer service, and general office is preferred.
Knowledge, Skills and Abilities:
• Customer Centric focus and strives for satisfaction to customers.
• Professional and compassionate communication skills both verbal and written.
• Leadership ability to provide support and guidance to others in a supportive and constructive manner.
• Ethical conduct including diversity and inclusion to others.
• Ability to problem solve and analyze complex situations to provide the best possible solutions.
• Personal effectiveness and credibility with a focus on team culture.
• Ability to read, write, and speak English proficiently.
• Ability to use a computer and headset.


Physical Demands:
• Ability to complete repetitive motions throughout designated shift.
• Ability to stand, sit, and walk for extended periods of time throughout shift.


Working conditions:
Incumbent must be able to work in an office with minimal hazards. As O&H Danish Bakery provides a highly seasonal peak product offering, some weekends and extended work hours are necessary around major US holidays (Christmas, Thanksgiving, Easter etc).

Company Description

As one of the top local staffing agencies in Southeastern Wisconsin and Northeastern Illinois, Halpin Staffing Services helps companies find great people and job seekers find great jobs.