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Freelance Customer Success Manager Jobs in Rochester, MN

Torrid

Store Manager

Rochester, MN · On-site

$20.03 - $25.95/hr

Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our ... We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a ...

Torrid

Store Manager

Rochester, MN

$20.03 - $25.95/hr

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores ... We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a ...

Torrid

Store Manager

Rochester, MN · On-site

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores ... We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a ...

Fresh Market

Deli Manager

Lake City, MN · On-site

$16 - $18/hr

We are a company that values customer service and community engagement, and we believe in providing ... Join us and contribute to our continued success. Responsibilities * Oversee the operation of the ...

Shared Success Center

Insurance Producer

Rochester, MN · On-site

$24.03 - $28.84/hr

... your success while growing your career within one of the nation's most respected real estate ... Foster referral relationships with all real estate personnel including agents, office managers and ...

Shared Success Center

Insurance Producer

Rochester, MN · On-site

$24.03 - $28.84/hr

... your success while growing your career within one of the nation's most respected real estate ... Foster referral relationships with all real estate personnel including agents, office managers and ...

Natural Grocers

Vitamin Manager

Rochester, MN · On-site

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years of experience ...

Natural Grocers

Vitamin Manager

Rochester, MN · On-site

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years ...

Natural Grocers

Vitamin Manager

Rochester, MN · On-site

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years ...

Natural Grocers

Vitamin Manager

Rochester, MN

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years ...

Natural Grocers

Vitamin Manager

Rochester, MN · On-site

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years ...

Natural Grocers

Vitamin Manager

Rochester, MN · On-site

$19/hr

Providing World Class Customer Service as a number one priority. * Exemplifying integrity ... Qualifications Recipe for Success: * High school diploma, GED, or equivalent preferred * 1-2 years ...

Eden Senior Care

Dietary Manager

Rochester, MN · On-site

$26/hr

Our mission with each community is to support their success by providing strong leadership ... Customer service-oriented * Able to communicate well in both verbal and written forms * Committed ...

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All JobsCustomer Success JobsFreelance Customer Success Manager JobsFreelance Customer Success Manager Jobs in Rochester, MN

Freelance Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do freelance customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for freelance customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a freelance customer success manager?

A Freelance Customer Success Manager (CSM) helps businesses retain and grow their customer relationships on a contract basis. They work to ensure clients achieve their desired outcomes by providing onboarding, support, and strategic guidance. Unlike in-house CSMs, freelancers offer flexibility and specialized expertise without long-term commitments. Their responsibilities may include managing accounts, analyzing customer feedback, and optimizing user experiences to drive retention and satisfaction.

What are the key skills and qualifications needed to thrive as a freelance customer success manager?

To thrive as a Freelance Customer Success Manager, you need a strong foundation in client relationship management, account support, onboarding processes, and a deep understanding of customer lifecycle strategies, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and occasionally certifications like Customer Success Manager (CCSM), are highly valuable. Outstanding communication, problem-solving abilities, and self-motivation are key soft skills that set top freelance professionals apart. These competencies are crucial for independently managing diverse client needs and ensuring high satisfaction in a flexible, self-directed work environment.

What are some of the unique challenges freelance customer success managers face compared to those in traditional full-time roles?

Freelance Customer Success Managers often navigate multiple client accounts simultaneously, each with its own expectations, communication styles, and success metrics. Unlike full-time roles, freelancers must proactively build client trust and establish processes without the backing of a single, established organization or dedicated team. Managing time effectively and balancing varied workloads is essential, as is quickly adapting to different company cultures and workflow systems. However, this flexibility also allows freelancers to choose projects that match their expertise, build a diverse portfolio, and expand their network in the customer success industry.

What job categories do people searching Freelance Customer Success Manager jobs in Rochester, MN look for?

The top searched job categories for Freelance Customer Success Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Freelance Customer Success Manager jobs?

Cities near Rochester, MN with the most Freelance Customer Success Manager job openings:

Freelance Customer Success Manager jobs near you

Store Manager

Torrid

Rochester, MN • On-site

$20.03 - $25.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Torrid rating

5.4

Company rating: 5.4 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

75th of 105 rated fashion retailers

Job description

Description
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.
As a Store Manager, you'll create a team environment which fosters inclusivity and positive connections. In this role, you'll be responsible for directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development.
What You'll Do:
  • Ensure that your store achieves company objectives and KPI goals
  • Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty
  • Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Maintain an effective and open line of communication with District Manager and HQ partners

What You'll Need:
  • At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success
  • High School diploma, GED or equivalent experience. College degree is a plus
  • Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
  • Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
  • Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)
  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:
We offer a comprehensive package of benefits to employees, which depending on eligibility may include:
  • A competitive benefits package including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP) and jury duty
  • Additional perks include: monthly bonus potential, associate discount 50%, tuition reimbursement, childcare discount program

Pay range: $20.03 - $25.95 per hour
The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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