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Freelance Customer Success Manager Jobs in Rochester, MN

Lunchtime Solutions, Inc.

Kitchen Manager

Lake City, MN

$16.75 - $18.25/hr

  • Retirement

  • PTO

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Hourly, Inc.

Sales Representative Mid-West (New)

Rochester, MN · Remote

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain strong CRM hygiene, deal-stage accuracy, and weekly forecasting. * Collaborate cross-functionally: Partner with Customer Success to ensure smooth onboarding and strong early retention.

Hourly, Inc.

Sales Representative Mid-West (New)

Rochester, MN · Remote

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain strong CRM hygiene, deal-stage accuracy, and weekly forecasting. * Collaborate cross-functionally: Partner with Customer Success to ensure smooth onboarding and strong early retention.

Beyond Finance

Client Retention Specialist (Remote)

Rochester, MN · On-site +1

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About The Role Our Customer Success Team serves as the primary point of contact for valued ... Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly ...

Mayo Clinic

Strategic Relationship Manager

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... success mindset and navigates internal complexity to deliver responsive, high-quality solutions ... Develop a deep understanding of the market, customer needs, and industry trends to identify growth ...

Mayo Clinic

Strategic Relationship Manager

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... success mindset and navigates internal complexity to deliver responsive, high-quality solutions ... Develop a deep understanding of the market, customer needs, and industry trends to identify growth ...

Mayo Clinic

Strategic Relationship Manager

Rochester, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

... success mindset and navigates internal complexity to deliver responsive, high-quality solutions ... Develop a deep understanding of the market, customer needs, and industry trends to identify growth ...

Mayo Clinic

Director Transformation - Connect

Rochester, MN · On-site

$236K - $248K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Working cross-functionally across Product, Growth & Management, Enablement, Delivery, Operations, Technology & Data, and Customer Success, the Director defines the program's market offering, governs ...

Mayo Clinic

Director Transformation - Connect

Rochester, MN · On-site

$227K - $238K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Working cross-functionally across Product, Growth & Management, Enablement, Delivery, Operations, Technology & Data, and Customer Success, the Director defines the program's market offering, governs ...

Lunchtime Solutions

Prep Cook/Cashier

Lake City, MN · On-site

$15 - $16/hr

  • Retirement

  • PTO

Operate the Point-of-Sale system to process student transactions and manage account balances. F ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

$16.50 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Waste Management

Operations Manager

Rochester, MN · On-site

$74K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... success * Actively practice and seek feedback on coaching conversations. * Lead by example to ... Visits customers and customer sites to evaluate and resolve safety issues, seeking service ...

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Freelance Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do freelance customer success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for freelance customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What are some of the unique challenges freelance customer success managers face compared to those in traditional full-time roles?

Freelance Customer Success Managers often navigate multiple client accounts simultaneously, each with its own expectations, communication styles, and success metrics. Unlike full-time roles, freelancers must proactively build client trust and establish processes without the backing of a single, established organization or dedicated team. Managing time effectively and balancing varied workloads is essential, as is quickly adapting to different company cultures and workflow systems. However, this flexibility also allows freelancers to choose projects that match their expertise, build a diverse portfolio, and expand their network in the customer success industry.

What are the key skills and qualifications needed to thrive as a freelance customer success manager?

To thrive as a Freelance Customer Success Manager, you need a strong foundation in client relationship management, account support, onboarding processes, and a deep understanding of customer lifecycle strategies, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and occasionally certifications like Customer Success Manager (CCSM), are highly valuable. Outstanding communication, problem-solving abilities, and self-motivation are key soft skills that set top freelance professionals apart. These competencies are crucial for independently managing diverse client needs and ensuring high satisfaction in a flexible, self-directed work environment.

What is a freelance customer success manager?

A Freelance Customer Success Manager (CSM) helps businesses retain and grow their customer relationships on a contract basis. They work to ensure clients achieve their desired outcomes by providing onboarding, support, and strategic guidance. Unlike in-house CSMs, freelancers offer flexibility and specialized expertise without long-term commitments. Their responsibilities may include managing accounts, analyzing customer feedback, and optimizing user experiences to drive retention and satisfaction.

What job categories do people searching Freelance Customer Success Manager jobs in Rochester, MN look for?

The top searched job categories for Freelance Customer Success Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Freelance Customer Success Manager jobs?

Cities near Rochester, MN with the most Freelance Customer Success Manager job openings:

Freelance Customer Success Manager jobs near you

Kitchen Manager

Lunchtime Solutions, Inc.

Lake City, MN

$16.75 - $18.25/hr

Full-time

Retirement, PTO

Re-posted 9 days ago

Lunchtime Solutions rating

4.1

Company rating: 4.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

64th of 68 rated caterers

Job description

Kitchen Manager – Lunchtime Solutions
Location: On-site at Lake City School District
Schedule: Monday–Friday 6:30am-2pm
Pay Range: $16.75-18.25 per hour
Lunchtime Solutions is looking for a motivated, organized Kitchen Manager to lead daily kitchen operations and support a positive, efficient meal program for students and staff. If you enjoy leading a team, preparing great food, and keeping a kitchen running smoothly, this role is a fantastic fit.
The Kitchen Manager oversees daily kitchen operations, including food production, inventory, ordering, safety, and team coordination. This role ensures meals are prepared on time, meet quality standards, and follow all food‑safety and nutritional guidelines. It’s a hands‑on leadership position that keeps the kitchen organized, efficient, and running at its best.
What You’ll Do
  • Lead daily food production by preparing meals, following recipes, ensuring serving‑time readiness, and supporting special diets and catering needs.
  • Keep the kitchen organized and compliant by maintaining clean work areas, overseeing storage organization using FIFO, completing HACCP logs, production records, inventories, and monitoring participation trends and gross‑margin controls.
  • Champion food safety by monitoring safe practices, coaching team members, and ensuring HACCP, HAZCOM, and safety checklists are completed and followed.
  • Provide daily leadership by acting as the point of contact in the kitchen, helping troubleshoot issues, reinforcing policies, and supporting team communication.
  • Manage inventory and ordering by placing food and supply orders, adjusting menus when needed, and maintaining prep lists and freezer pulls.
  • Support and develop the team by training staff, coaching as needed, and filling in across district kitchens when required.
  • Communicate effectively with supervisors, team members, school staff, and customers, sharing feedback, needs, and operational updates.
What You Bring
  • HS Diploma or GED preferred
  • 1+ year of food service experience in a supervisory role preferred
  • ServSafe certification or willingness to complete
  • Valid Drivers license and insurable driving record
  • Ability to manage multiple priorities, follow procedures, and maintain food‑safety standards
  • Comfort using computer systems like: Microsoft Office, POS systems, and food‑service software
  • Ability to follow recipes, measure ingredients, and convert quantities for large batches.
  • Dependability, integrity, and a commitment to excellent customer service.
  • Ability to lift up to 50 lbs and perform frequent standing, bending, twisting, and other physical tasks.
Why You’ll Love Working With Us
  • Enjoy your evenings and weekends our Monday–Friday daytime schedule means no late nights, no weekends, and no holidays spent in a kitchen.
  • Follow the school-year rhythm work when school is in session and enjoy built‑in breaks when students are out.
  • Plan for your future with our 401(k) retirement plan
  • Enjoy work life balance with paid time off and paid holidays
  • Eat well enjoy a free, delicious meal every shift.
  • Stay supported with a limited medical benefit plan available for those scheduled 5 hours or more everyday
Our Values
At Lunchtime Solutions, our success comes from team members who:
  • Take pride in what you do
  • Focus on customer success
  • Be a person of integrity
  • Drive to improve
  • Do it with passion
  • Express gratitude
  • Work as a team
  • Pursue lasting partnerships
  • Embrace a healthy work-life balance
If these values resonate with you, we’d love to meet you!
Lunchtime Solutions performs post offer background investigations prior to starting employment with our company. This background investigation may involve verifying or reviewing any of the following relevant information: criminal convictions and DMV record if appropriate for the position.
Lunchtime Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, religion, national origin, sexual orientation, gender identity, sex, marital status, disability, or status as a U.S. Veteran. EOE-M/F/Disabled/Vet. View Policy

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