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Freelance Customer Success Manager Jobs in Rochester, MN

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

Lunchtime Solutions

Kitchen Manager

Lake City, MN · On-site

$16.75 - $18.25/hr

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Lunchtime Solutions, Inc.

Kitchen Manager

Lake City, MN · On-site

$16.75 - $18.25/hr

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

$16.50 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Torrid

Store Manager

Rochester, MN · On-site

$20.03 - $25.95/hr

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores ... We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a ...

Torrid

Store Manager

Rochester, MN

$20.03 - $25.95/hr

Description At Torrid, we celebrate every shape, every size, and every curve of our customer. Our ... We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a ...

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Showing results 21-40

All JobsCustomer Success JobsFreelance Customer Success Manager JobsFreelance Customer Success Manager Jobs in Rochester, MN

Freelance Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do freelance customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for freelance customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a freelance customer success manager?

A Freelance Customer Success Manager (CSM) helps businesses retain and grow their customer relationships on a contract basis. They work to ensure clients achieve their desired outcomes by providing onboarding, support, and strategic guidance. Unlike in-house CSMs, freelancers offer flexibility and specialized expertise without long-term commitments. Their responsibilities may include managing accounts, analyzing customer feedback, and optimizing user experiences to drive retention and satisfaction.

What are the key skills and qualifications needed to thrive as a freelance customer success manager?

To thrive as a Freelance Customer Success Manager, you need a strong foundation in client relationship management, account support, onboarding processes, and a deep understanding of customer lifecycle strategies, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM platforms such as Salesforce, Zendesk, or HubSpot, and occasionally certifications like Customer Success Manager (CCSM), are highly valuable. Outstanding communication, problem-solving abilities, and self-motivation are key soft skills that set top freelance professionals apart. These competencies are crucial for independently managing diverse client needs and ensuring high satisfaction in a flexible, self-directed work environment.

What are some of the unique challenges freelance customer success managers face compared to those in traditional full-time roles?

Freelance Customer Success Managers often navigate multiple client accounts simultaneously, each with its own expectations, communication styles, and success metrics. Unlike full-time roles, freelancers must proactively build client trust and establish processes without the backing of a single, established organization or dedicated team. Managing time effectively and balancing varied workloads is essential, as is quickly adapting to different company cultures and workflow systems. However, this flexibility also allows freelancers to choose projects that match their expertise, build a diverse portfolio, and expand their network in the customer success industry.

What job categories do people searching Freelance Customer Success Manager jobs in Rochester, MN look for?

The top searched job categories for Freelance Customer Success Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Freelance Customer Success Manager jobs?

Cities near Rochester, MN with the most Freelance Customer Success Manager job openings:

Freelance Customer Success Manager jobs near you

Student Success Advisor

160 Driving Academy

Rochester, MN • On-site

$25 - $27.50/hr

Full-time

Posted 4 days ago

160 Driving Academy rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Are you a strong communicator who enjoys helping people stay on track and reach the finish line?
At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time tuition is paid through classroom theory, yard training, CDL testing, graduation, and job placement support.
This role is focused on student support, retention, communication, and follow-through. You will help students complete required steps such as permits, DOT physicals, drug screens, attendance, fees, testing, and placement verification.
With 90 locations across 32 states, 160 Driving Academy helps thousands of students each year start careers in trucking.
Responsibilities
  • Support students from class start through graduation and CDL testing.
  • Take inbound calls from enrolled students and resolve or escalate issues quickly.
  • Make outbound support calls to students assigned to your training locations.
  • Help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements.
  • Track student attendance and identify students who may need additional support.
  • Update student communication and activity in Salesforce.
  • Assist with enrollment documentation and student billing package requirements.
  • Support job placement follow-up and verify placement after graduation.
  • Greet walk-in students and prospective students when working from a branch location.
  • Maintain a clean, organized, and professional branch environment when on-site.
  • Partner with yards, instructors, compliance, training, and support teams to remove student barriers.

Preferred Qualifications
  • Experience in education, vocational training, admissions, workforce programs, retail, or student services.
  • Familiarity with WIOA or government-assistance programs.
  • Experience supporting adult learners or career-change students.
  • Branch operations or site coordination experience.
  • Bilingual English and Spanish is helpful but not required.
  • Experience coordinating compliance documents such as permits, physicals, drug screens, or testing paperwork.

What We Offer
  • Hourly pay based on experience and state requirements.
  • Commission opportunity tied to eligible branch-driven enrollments.
  • Bonus opportunity tied to student retention.
  • Comprehensive benefits package for full-time team members.
  • Training and onboarding to support your success in the role.
  • Remote or branch-based work depending on business needs.
  • Career growth opportunities within 160 Driving Academy.
  • An opportunity to make a lasting impact by helping students complete training and start careers in trucking.

At 160 Driving Academy, we help students move from paid tuition to CDL in hand. The Student Success Advisor plays a key role in keeping students supported, prepared, and moving toward graduation.
Apply today to start your career as a Student Success Advisor.
Equal Opportunity Employer Statement
160 Driving Academy is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.
Requirements
  • High school diploma or GED required.
  • Strong customer service and communication skills.
  • Ability to manage a student caseload and follow through on details.
  • Strong organization, time management, and attention to detail.
  • Experience using Salesforce, Outlook, and standard communication tools.
  • Comfortable working from a branch location as assigned.
  • Ability to support students professionally by phone, email, text, and in person.
  • Accountable, coachable, and focused on student outcomes.

Salary Description
$25 - 27.50 per hour

What 160 Driving Academy employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

160 Driving Academy logo

About 160 Driving Academy

Sourced by ZipRecruiter

Given the massive shortage of truck drivers in the U.S., the 160 Driving Academy has become a strategic supplier of Human Capital to some of the largest companies in the United States. At the same time, working with government leaders, the 160 Driving Academy has become the largest job creator in numerous cities and states. Run by highly experienced leaders from industry and organizations like Teach for America, the 160 Driving Academy is seeking leaders who are driven, energetic and personable to lead its newest Branch locations.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Peoria, IL, US

Year founded

2012

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