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How much do freedomcare jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for freedomcare in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is FreedomCare?

FreedomCare is a program that allows eligible Medicaid recipients to choose a family member or friend to be their paid caregiver. It operates under the Consumer Directed Personal Assistance Program (CDPAP) in New York and some other states, helping people receive care at home from someone they trust. The program handles payroll and support, making it easier for patients to manage their care while ensuring caregivers are compensated. FreedomCare simplifies the process for both caregivers and those receiving care.

What are the key skills and qualifications needed to thrive as a caregiver with FreedomCare?

To thrive as a caregiver with FreedomCare, you need a strong understanding of personal care, basic health and safety practices, and eligibility to work as a home care aide, often supported by relevant training or certification. Familiarity with care management software, electronic timesheets, and client communication platforms is commonly required. Compassion, patience, and strong interpersonal skills help caregivers build trust and effectively support clients' daily living needs. These skills ensure safe, high-quality care that enhances clients' well-being and independence at home.

What are the most common challenges faced by caregivers working with FreedomCare, and how are these challenges typically addressed?

Caregivers working with FreedomCare often face challenges such as managing the diverse needs of clients, balancing personal and work responsibilities, and navigating administrative requirements like timekeeping and reporting. FreedomCare provides support through ongoing training, user-friendly digital tools for tracking hours, and dedicated coordinators to assist with questions or concerns. Building strong communication with clients and utilizing available resources can help caregivers overcome these challenges and deliver high-quality care.

What is the difference between Freedomcare vs Home Health Aide?

AspectFreedomcareHome Health Aide
CertificationsVaries by state, often requires training and certificationTypically requires certification or training, such as HHA or CNA
Work EnvironmentIn-home care, community-based settingsIn-home, healthcare facilities, or community settings
Employer & Industry UsageHome care agencies, Medicaid providersHospitals, home care agencies, private clients
Job ResponsibilitiesAssisting with daily living, personal care, companionshipProviding personal care, assisting with activities, basic health monitoring

Both Freedomcare and Home Health Aides work in in-home care settings, assisting clients with daily activities. While Freedomcare often refers to a platform connecting caregivers with clients, Home Health Aide is a specific job role requiring certification. The roles overlap in responsibilities but differ in certification requirements and employment context.

What cities are hiring for Freedomcare jobs?

Cities with the most Freedomcare job openings:

What states have the most Freedomcare jobs?

States with the most job openings for Freedomcare jobs include:

What job categories do people searching Freedomcare jobs look for?

The top searched job categories for Freedomcare jobs are:

Freedomcare jobs near you
Infographic showing various Freedomcare job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 5% Part Time, and 10% Contract. Highlights an 79% Physical, 12% Hybrid, and 9% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Welcome Specialist (St. Charles or Springfield, MO / Hybrid)

FreedomCare

Springfield, MO • On-site, Remote

Full-time

Medical, Retirement

Posted 28 days ago

FreedomCare rating

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

50th of 242 rated social care providers

Job description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Welcome Specialist for our team in Missouri.
This is a hybrid role that requires 4 days remote and 1 day in our Springfield OR St. Charles office Monday through Friday 9AM to 6PM.
Department & Position Overview:
Our Welcome Team helps our clients and caregivers to continue the path to success by finalizing technical details. In this position, you will partner with clients, caregivers, and internal cross-functional teams to carry through new enrollees, ensuring that they are set up for success!
Every Day You Will:
  • Mange the daily calendar appointments by confirming and conducting scheduled calls
  • Conduct remote Orientations with Caregivers and Patients via phone
  • Provide a summary of what the orientation entails and provide instructions on how to access and sign the application via DocuSign
  • Review all documents received for employment Verification I-9
  • Formally welcome the patient into the program, review and finalize enrollment documents
  • Explain company policies and procedures (rules/regulations)
  • Coordinate with the caregiver to set up their FreedomCare Account; establish their schedule in Medflyt
  • Display empathy, actively listen, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship
  • Provide excellent customer service through one-call resolution, demonstrating FreedomCare' s values of ensuring care and compassion with a positive, helpful demeanor
  • Run E-verify to ensure Caregivers are authorized to work with in the U.S
  • Demonstrate effective time management by maintaining scheduled appointments adherence
  • Navigate multiple systems, such as DocuSign, Salesforce and Medflyt, determine authorization eligibility.
  • Consistently meets monthly performance metrics of call handling and completed orientations/ SOCs.

Ideal Candidate Will Possess:
  • Exceptional customer service skills with empathy, compassion, and motivation to help clients.
  • Enthusiasm to support and educate clients.
  • Independent self-starter with excellent communication and time management skills
  • Computer proficiency required; ability to leverage technology to identify, research and solve customer issues.
  • Ability to be proactive. Triage what needs to be done.
  • A positive can-do attitude! In alignment with our core values
  • Ability to multitask, set priorities and manage time effectively.
  • Must have poise and patience when dealing with customers.
  • Strong phone and verbal communication skills along with active listening skills; ability to comfortably resolve issues over the telephone.
  • Attention to detail and data accuracy.
  • Ability to meet and/or exceed weekly targets or metrics.
  • Proactive with a commitment to excellence in your work
  • Flexibility and openness as the role and responsibilities may change and or evolve as we grow.
  • Previous experience managing multiple schedules.
  • At least 1 year of previous experience in a fast-paced customer service role
  • Bilingual in English and Spanish, or other languages desired

Nice to have:
  • 3+ years working in a homecare agency, hospital or non-profit organization

Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, citizenship or immigration status, status as an individual with a disability, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range
$20-$23 USD

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