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Fraud Team Leader Jobs (NOW HIRING)

Whatnot

Senior Software Engineer, Fraud

San Francisco, CA · On-site

$200K - $230K/yr

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK ... with leadership, data science, and product teams. * Experience working in a remote-first ...

Parsons

Roadway Team Leader

Indianapolis, IN

$103K - $181K/yr

Parsons is seeking a Roadway Team Leader to join our actively growing team in Indianapolis ... To learn more about recruitment fraud and how to report it, please refer to

TEKsystems

Aml Analyst

Saint Paul, MN · Hybrid

$28 - $35/hr

... Enterprise Fraud team. The position serves as a critical link between Fraud Operations and ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

EVERENCE SERVICES,

Fraud Manager

Lancaster, PA · On-site

This role oversees daily fraud monitoring, leads investigations into suspicious activity, and ... Support Suspicious Activity Report (SAR) processes in collaboration with the compliance team.

BLG Logistics, Inc

Team Leader - 3rd Shift

Ladson, SC · On-site

$22.26/hr

Fraud Remediation Plan Essential Duties and Responsibilities: * Ensure a safe, clean and productive work environment, providing leadership in quality delivery and customer service * Ensure team ...

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$97K

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How much do fraud team leader jobs pay per year?

As of Jul 16, 2026, the average yearly pay for fraud team leader in the United States is $96,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,500.00 and $112,500.00 per year, depending on experience, location, and employer.

What are the 3 C's of fraud?

The 3 C's of fraud are typically considered to be Collusion, Concealment, and Conversion. These elements are important for fraud investigators and fraud team leaders to identify and prevent fraudulent activities by understanding how fraud is committed and hidden. Recognizing these factors helps in developing effective detection and prevention strategies.

What does a Fraud Team Leader do?

A Fraud Team Leader oversees a team of fraud analysts to prevent, detect, and investigate fraudulent activities. They develop anti-fraud strategies, monitor suspicious transactions, and ensure compliance with regulatory requirements. Additionally, they provide training, manage escalations, and collaborate with other departments to mitigate fraud risks. Strong leadership, analytical skills, and attention to detail are essential for success in this role.

What qualifications do I need to be a fraud investigator?

To become a fraud investigator, candidates typically need a bachelor's degree in criminal justice, finance, or a related field. Relevant skills include attention to detail, analytical thinking, and proficiency with investigative tools or software; certifications such as Certified Fraud Examiner (CFE) can also enhance qualifications. Prior experience in law enforcement, accounting, or auditing is often preferred.

What are the key skills and qualifications needed to thrive in the Fraud Team Leader position, and why are they important?

To thrive as a Fraud Team Leader, you need strong analytical skills, deep knowledge of fraud detection methods, prior experience in risk management, and often a relevant degree in finance, criminology, or a related field. Familiarity with fraud monitoring software, case management systems, and certifications like CFE (Certified Fraud Examiner) are highly valued. Strong leadership, effective communication, and decision-making abilities help you manage and motivate your team while collaborating with other departments. These skills ensure efficient detection and prevention of fraudulent activities, support organizational integrity, and enable continuous team development.

What are the typical challenges faced by a Fraud Team Leader, and how can they be addressed?

One of the main challenges faced by a Fraud Team Leader is keeping up with ever-evolving fraud tactics and ensuring their team stays ahead of new fraudulent schemes. Balancing the need for thorough investigations with timely response times can also present ongoing pressure. Successful leaders address these challenges by fostering a culture of continuous learning, encouraging collaboration among team members, and regularly updating investigation strategies and tools. Additionally, they coordinate closely with compliance, IT, and customer service teams to ensure a comprehensive approach to fraud prevention.

What is the most rewarding career in fraud?

A Fraud Team Leader finds the role rewarding due to the impact of preventing financial crimes and protecting organizations. The position offers opportunities for leadership, problem-solving, and developing expertise in fraud detection tools and analytics. It also provides a sense of achievement in safeguarding assets and maintaining trust.

What skills do you need to be a fraud manager?

A fraud team leader needs strong analytical skills, attention to detail, and knowledge of fraud detection tools and techniques. Leadership abilities, communication skills, and understanding of compliance regulations are also essential for managing investigations and coordinating with other departments.
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Fraud Team Leader jobs near you
Fraud Investigation, Manager

Fraud Investigation, Manager

Community Financial System, Inc.

Syracuse, NY • On-site

$72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
The Manager, Fraud Investigations leads the Bank's higher-risk fraud analysis and investigative functions, including oversight of Analysts, Fraud Investigations, Fraud Investigators, and associated Team Leads. This role is responsible for the operational leadership, quality, effectiveness, and strategic development of the Bank's fraud investigations structure and ensures elevated fraud matters are handled consistently, thoroughly, and in alignment with the Bank's risk management expectations. This role oversees the team responsible for complex fraud case analysis, formal investigations, investigative escalations, and higher-risk fraud matters beyond routine prevention activity. The Manager, Fraud Investigations is accountable for team performance, investigative quality, workflow oversight, escalation governance, and the continued evolution of investigative capabilities, procedures, and controls.
Essential Responsibilities:
  • Lead and manage the Bank's fraud investigations function, including Fraud Investigation Analysts, Investigators, and Team Leads.
  • Oversee daily operations, staffing, workflow prioritization, quality standards, escalation handling, and case management across the higher-risk and investigative fraud teams.
  • Ensure elevated fraud matters, investigative referrals, and complex fraud cases are handled timely, thoroughly, and consistently.
  • Provide leadership support and direction on major fraud events, sensitive customer matters, complex loss situations, suspicious patterns, and broader institutional risk concerns.
  • Establish and reinforce investigative standards for case development, analysis, documentation, quality, and escalation.
  • Partner with fraud prevention leadership and other internal teams to ensure appropriate case handoff, issue resolution, and alignment across the broader fraud operating model.
  • Monitor investigative trends, case outcomes, losses, root-cause themes, and control opportunities and recommend procedural or strategic improvements.
  • Support management reporting, metric development, trend analysis, and executive updates related to fraud investigations activity.
  • Coach and develop team leads and staff, including performance management, skill development, succession planning, and organizational capability growth.
  • Identify training needs and support the development of a stronger investigative skillset across the department.
  • Partner with Risk, Compliance, Info Security, Legal, Operations, branches, Customer Care, Physical Security, and other business units to support fraud case resolution and broader control effectiveness.
  • Support policy, procedure, and workflow design for higher-risk fraud analysis and investigative activity.
  • Contribute to strategic fraud program development, organizational design, and investigative capability maturity.
  • Maintain awareness of emerging fraud trends, scam developments, organized fraud patterns, and evolving risk across payment and deposit channels.

Qualifications
Education/Training:
  • Bachelor's degree in Criminal Justice, Business, Finance, Accounting, Risk Management, or a related field preferred; equivalent professional experience may be considered.
  • 7-12 years of experience in fraud investigations, fraud operations, financial crimes, banking risk, or related financial services work.
  • Minimum of 2-4 years of leadership experience, including team management, staff development, or operational oversight.
  • Strong background in complex fraud case handling, investigations leadership, and operational management within a bank or financial institution preferred.

Preferred Qualifications:
  • Prior experience leading fraud investigations or financial crimes investigations function in a financial institution.
  • Relevant certifications such as CFE, CAMS, CFCS, or related credentials preferred.
  • Demonstrated knowledge of relevant laws, regulations, internal procedures, and legal processes governing fraud investigations and case handling.
  • Experience managing, coaching, and supporting workflow oversight, case quality review, employee development, or operational coordination is strongly preferred.
  • Experience working across fraud systems, core banking platforms, transaction monitoring tools, case management systems, and related bank technologies preferred.
  • Experience with deposit and payment fraud, digital banking risk, scam typologies, and investigative documentation strongly preferred.

Skills:
  • Deep knowledge of fraud typologies, investigative practices, payment risk, and complex fraud trends affecting deposit, payment, card, digital banking, and account access channels within a financial institution.
  • Strong leadership and people management skills, including performance management, accountability, employee development, succession planning, and leadership coaching.
  • Ability to lead the fraud investigations function by balancing investigative quality, fraud risk, customer impact, operational priorities, and broader institutional objectives.
  • Strong understanding of fraud risk mitigation, case escalation, investigative governance, and quality standards within a fast-paced, risk-sensitive banking environment.
  • Ability to identify trends, losses, control gaps, workflow challenges, and broader opportunities for process improvement and fraud program enhancement.
  • Strong analytical, organizational, and strategic thinking skills, with the ability to oversee multiple priorities, make timely risk-based decisions, and guide the direction of the investigative function.
  • Strong written and verbal communication skills, including the ability to communicate effectively with employees, business partners, senior leadership, and other key stakeholders.
  • Ability to drive consistency, operational effectiveness, and continuous improvement across investigative practices, escalation management, reporting, and team performance.
  • Strong understanding of cross-functional partnership and the ability to work effectively with Risk, Compliance, Legal, Operations, Customer Care, Security, and other business partners.
  • Sound judgment, professionalism, and discretion in leading sensitive matters, supporting high-impact fraud events, and operating effectively in a complex and evolving fraud environment.

Other Job Information
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $72,000.00/Yr.
Maximum
USD $124,686.00/Yr.

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