Fraud Operations Jobs in Ohio (NOW HIRING)

Location:
4910 Tiedeman Road, Brooklyn Ohio
2027 Key's Technology & Services: Security, Business & Strategy Track Rotational Analyst Program - Cleveland, OH
Program Start: JULY 2027
KeyBank Technology and Services Overview
Key Technology & Services (KTS) is KeyBank's enterprise shared-services organization, uniting technology, operations, and servicing functions to support business partners and clients across all lines of business. As a forward-thinking team of more than 5,000 talented professionals, KTS brings the future of banking to life by delivering efficient, reliable, and secure technology while driving innovation that creates competitive distinction.
Enterprise Security Services Overview
As part of the KTS Organization, Enterprise Security Services (ESS) offers an inclusive and equitable workforce that empowers our teams to deliver proactive and responsive security and investigative services that protect Key's communities, clients, and employees. By leveraging a diverse range of expertise - including, but not limited to, information security, operations, and data analytics, we strengthen our ability to identify risks, enhance operational resilience, and provide insights that drive smarter, safer decision-making. This multidisciplinary foundation enables us to safeguard our organization with precision, innovation, and integrity.
Key Technology and Services Rotational Analyst Program
The KeyBank Technology & Services Rotational Analyst Program will begin with an orientation and training program that will include skill training in Excel, a banking simulation, teambuilding/networking activities, and business communications.
The KTS analyst program is 14-22 months in duration consisting of 2 or 3 rotations 6-8 months in length. Each analyst will receive on-the-job training in each rotation. Placement after rotations will be determined based on the strengths and interests of the individual and business need.
Opportunities for analyst rotation assignments and final placements:
Enterprise Fraud Services (EFS) - Enterprise Fraud Services is responsible for developing Key's holistic fraud defense strategy and the various related components needed to enhance the effectiveness of Key's fraud programs.
Teams Include: Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Protection, Client Identity & Access Management
Skillsets:

• Interest in using data to solve problems

• Curiosity about fraud, risk, and banking protections

• Comfortable working with numbers and Excel

• Ability to learn processes and spot improvements

• Clear written and verbal communication

• Collaborative, team-oriented mindset

• Professional and trustworthy with sensitive information

• Adaptable and eager to learn

Physical Security Solutions - Define and enforce physical security standards, respond to and manage critical events, provide executive security and protection services, conduct assessments, and coordinate electronic and physical security needs for all facilities.
Teams Include: Physical Security Management, Operations Support, Process and Controls, Executive Security
Skillsets:

• Strong multitasking capabilities

• Strategic and critical thinking

• Clear, effective communication

• Strong collaboration across teams

• Analytical problem-solving

Security Portfolio & Issues Management Office - Responsible for supporting Key's overall Security strategy by providing centralized management of Key's security portfolio projects and fraud-related compliance issues. We work closely with business, technology, and risk teams to make sure work stays on track; progress is clearly reported, and any issues are identified early and escalated when needed.
Teams Include: Security Portfolio Management & Fraud Issues Management
Skillsets:

• Project Management

• Business Analysis

• IT Systems Analysis

• Data Analysis

ESS Business Management - The ESS Business Management team's primary responsibilities include, but are not limited to, coordinating Enterprise Security Services (ESS) program-level activities for Information Security, Fraud and Physical Security teams (e.g., business unit review, townhalls, business continuity plans, risk surveys, line of business updates, etc.), delivering Security Education & Awareness to employees and clients, and data insights & reporting.
Teams Include: Data & Business Intelligence, Security Education and Awareness
Skillsets:

• Clear written and verbal communication

• Collaborative, team-oriented mindset

• Knowledge of security, fraud, and risk concepts

• Strong coordination and organizational skills

• Ability to analyze data and produce reports

• Comfortable working across teams

• Detailoriented

• Marketing

What our program offers you

• Work experience alongside industry experts and professionals on critical projects or operational support

• Exposure to KeyBank and Key Technology, Operations & Services

• Grow your professional network

• Training and learning opportunities:

• On-the-job training; Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA

• Enhancing soft skills, business acumen, problem resolution and critical thinking

• Opportunity to analyze customer transaction and profile data to identify Suspicious activity and report to appropriate law enforcement agency

• Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS

Qualifications

• Graduating with a four-year degree or graduate level degree by May 2027 or December 2026, with focused coursework in Operations, Data Analytics or Data Science, Psychology, Sociology, Statistics/ Mathematics, Intelligence Studies, Criminal Justice, Legal, Finance/Accounting, Business, Marketing, Information Systems, IT Management, Software Engineering, Web Development, Game Design and System Administration, Industrial Engineering, or related majors

• Outstanding academic achievement (minimum 3.0 GPA)

• Demonstrated leadership and teamwork from past work experience and/or extracurricular activities

• Bring solid analytical, problem solving, communication and presentation skills

• Proficiency in Excel and PowerPoint

• Possess intellectual curiosity, enthusiasm and willingness to learn

KeyBank's Campus Program Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
COMPENSATION AND BENEFITS
This position has a salary of $75,000.00. Compensation also includes a $5,000.00 Sign-on Bonus.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 08/12/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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