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Franchise Administration Jobs (NOW HIRING)

City of New York

Senior Franchise Coordinator

Brooklyn, NY · On-site

$100K - $125K/yr

The Franchise Administration Division manages telecommunications franchise agreements for New York City. This includes Cable Television, Public Communications Structures, Information Services, and ...

Metcash

This is a highly organised and process-driven role where you'll take ownership of the administration, governance and execution of franchise agreements across Total Tools' franchise locations. Acting ...

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Franchise Administration information

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How much do franchise administration jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for franchise administration in the United States is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is franchise administration?

Franchise Administration refers to the management and support functions that help franchise businesses operate smoothly and in compliance with company standards. This role typically involves coordinating communications between franchisors and franchisees, managing franchise agreements, overseeing compliance with regulations, and supporting the onboarding and training of new franchisees. Franchise administrators may also handle documentation, process renewals, and help resolve operational issues to ensure consistency across all franchise locations.

What are the key skills and qualifications needed to thrive as a franchise administrator?

To thrive as a Franchise Administrator, you need a solid understanding of franchise agreements, compliance regulations, and business administration, typically supported by a degree in business or a related field. Familiarity with contract management systems, CRM software, and Microsoft Office Suite is commonly required. Strong organizational skills, attention to detail, and effective communication abilities are vital soft skills for managing franchise relationships and documentation. These skills ensure efficient franchise operations, legal compliance, and strong support for both franchisor and franchisees.

What are some common challenges faced in a franchise administration role and how can they be managed?

In Franchise Administration, one common challenge is ensuring consistent communication and compliance across multiple franchise locations. Administrators often need to balance supporting franchisees with enforcing brand standards and operational policies. Managing large volumes of documentation and deadlines, such as renewals or legal filings, can also be demanding. Effective organization, leveraging franchise management software, and fostering open lines of communication with both franchisees and internal teams are key strategies for overcoming these challenges.

What is the difference between Franchise Administration vs Franchise Development?

AspectFranchise AdministrationFranchise Development
Primary FocusManaging existing franchise operations, ensuring compliance, and supporting franchiseesIdentifying and recruiting new franchisees, expanding franchise locations
Required SkillsCommunication, organizational skills, knowledge of franchise policiesSales, marketing, negotiation, strategic planning
Work EnvironmentOffice-based, supporting franchisees and internal teamsFieldwork, meetings with prospects, travel
Common CertificationsFranchise Management certifications, business administrationSales certifications, business development training

While Franchise Administration focuses on managing and supporting existing franchisees, Franchise Development is centered on expanding the franchise network by recruiting new franchisees and opening new locations. Both roles require strong communication skills and industry knowledge, but they differ in their primary objectives and daily activities.

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Franchise Administration jobs near you
Infographic showing various Franchise Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,338 per year, or $21.3 per hour.

Director of Franchise Legal Administration

Ann Arbor, MI • On-site

BELFOR Franchise Group
Facilities Support Services • 51 - 200 employees
Learn more about BELFOR Franchise Groupexternal

Full-time

Re-posted 22 days ago

Job description

The Director of Franchise Legal Administration oversees the legal administration, compliance, documentation, and operational support functions for BELFOR Franchise Group's (BFG) 15 service-based franchise brands. This role serves as a strategic partner to Legal, Franchise Development, Operations, and Executive Leadership by managing franchise legal processes, ensuring regulatory compliance, maintaining franchise records, and driving efficiency across franchise administration functions.
Key Responsibilities
Franchise Legal Administration
  • Direct the administration and lifecycle management of franchise agreements, renewals, transfers, amendments, and terminations.
  • Maintain standardized legal processes and documentation controls through BFGs CRM.
  • Oversee franchise contract execution and document management systems.
  • Ensure the integrity, accuracy, and accessibility of franchise legal records.

Franchise Disclosure & Regulatory Compliance
  • Coordinate preparation, review, distribution, and annual updates of Franchise Disclosure Documents (FDDs).
  • Manage state registration and renewal filings and maintain compliance calendars.
  • Monitor federal, state, and international franchise regulatory requirements.
  • Partner with internal and external legal counsel to ensure ongoing compliance.

Contract & Document Management
  • Administer contract tracking system for franchise-related agreements.
  • Ensure timely processing of franchise approvals, renewals, assignments, and ownership transfers.
  • Manage legal documentation workflows and retention policies.
  • Support audits and due diligence activities related to franchise operations.

Operational Support
  • Serve as the primary liaison between Legal, Franchise Development, Finance, Marketing, and Operations teams.
  • Provide guidance regarding franchise agreement interpretation and administrative procedures.
  • Support franchise onboarding and transition processes.
  • Assist with implementation of legal policies, procedures, and training programs.

Risk Management & Governance
  • Identify administrative and compliance risks internally and within the franchise system.
  • Develop controls and reporting mechanisms to mitigate legal and operational risks.
  • Support dispute management, litigation tracking, and regulatory inquiries.
  • Maintain governance procedures related to franchise compliance and reporting.

Team Leadership
  • Lead and develop franchise legal administration staff
  • Establish departmental goals, performance metrics, and process improvement initiatives.
  • Manage relationships with internal departments, outside counsel, vendors, and regulatory agencies as needed.

Reporting & Analytics
  • Develop reports and dashboards related to franchise agreements, compliance status, and legal administration activities.
  • Monitor key performance indicators and provide regular updates to senior leadership.
  • Analyze trends and recommend improvements to franchise legal operations.

Qualifications
Education
  • Bachelor's degree in Business Administration, Legal Studies, Paralegal Studies, or a related field required.
  • Juris Doctor (JD) preferred but not required.

Experience
  • 4+ years of experience in franchise administration, legal operations, contract management, or franchise compliance.
  • Experience supporting franchisor organizations preferred.
  • Demonstrated experience managing legal documentation and compliance programs.
  • Prior leadership or people-management experience.
  • Experience working with Google Email and Documents, Microsoft Excel, Microsoft Word and CRM platforms.

Knowledge & Skills
  • Strong understanding of franchise laws, regulations, and Franchise Disclosure Documents (FDDs).
  • Expertise in contract administration and legal document management.
  • Knowledge of corporate governance and compliance practices.
  • Strong project management and organizational skills.
  • Excellent written and verbal communication abilities.
  • Proficiency with legal management software, contract lifecycle management (CLM) systems, and document management platforms.
  • Ability to manage multiple priorities in a fast-paced franchise environment.

Preferred Qualifications
  • Experience with multi-unit franchise systems.
  • Familiarity with domestic franchise compliance requirements.
  • Advanced proficiency in legal operations, workflow automation, and process improvement.

Key Performance Indicators (KPIs)
  • Accuracy and timeliness of franchise agreement processing.
  • FDD update and registration compliance rates.
  • Contract turnaround times.
  • Audit and compliance findings.
  • Reduction in administrative errors and legal risks.
  • Process efficiency improvements.
  • Stakeholder satisfaction across Legal, Development, and Operations teams.

Special Requirements
  • Evening and/or weekend work may be necessary at times to fulfill business needs.
  • Travel is limited but may be required at times.
  • Must be able to work in office in the Ann Arbor, MI location.

Disclaimer
The above statements are intended to describe the general nature and level of work being
performed by personnel assigned to this classification. They are not to be construed as an
exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All
personnel may be required to perform duties outside of their normal responsibilities from time to
time, as needed.

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