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Founding Customer Success Manager Jobs in Remote, OR

... customers: * No Fail Service * Personalized Communication * Innovative Solutions We leverage ... Demonstrated success adding 2-6 new shipper accounts monthly and managing 100-150+ loads monthly ...

Cashier (Good4u Customer Care)

Coos Bay, OR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recipe for Success: Do you have the experience/skills/education we are looking for? Here at Natural ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Qualifications Recipe for Success: Do you have the experience/skills/education we are looking for ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Cashier (Good4u Customer Care)

Coos Bay, OR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recipe for Success: Do you have the experience/skills/education we are looking for? Here at Natural ... Ability to manage changing priorities * Sense of urgency in the completion of tasks * Ability to ...

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... escalation handling Success Measures * Timely customer communication * Effective incident ... managing large-scale or complex customer environments Strong executive communication ...

Technical Account Manager III

Sixes, OR

$94K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... escalation handling Success Measures * Timely customer communication * Effective incident ... managing large-scale or complex customer environments Strong executive communication ...

Showing results 41-60

Founding Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do founding customer success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for founding customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a founding customer success manager?

A Founding Customer Success Manager is typically one of the first hires responsible for building and leading the customer success function at a startup or early-stage company. This role involves establishing processes, onboarding and supporting customers, gathering feedback, and working closely with product and sales teams to ensure customers achieve their desired outcomes. Founding Customer Success Managers often help define the company’s customer experience strategy, set up best practices, and may eventually grow and lead a team as the company scales.

What are the key skills and qualifications needed to thrive as a founding customer success manager?

To thrive as a Founding Customer Success Manager, you need a deep understanding of customer lifecycle management, strong problem-solving abilities, and experience with SaaS platforms or similar environments, often supported by a bachelor's degree. Familiarity with CRM tools like Salesforce or HubSpot, as well as customer engagement software, is typically required. Exceptional communication, adaptability, and a proactive approach to building processes are vital soft skills for this foundational role. These competencies are crucial because they drive customer retention, shape company processes, and help establish a scalable customer success function in a startup environment.

What unique challenges and opportunities can I expect as a founding customer success manager at an early-stage startup?

As a Founding Customer Success Manager at an early-stage startup, you'll face the challenge of building processes and systems from the ground up, often with limited resources. You'll collaborate closely with product, sales, and engineering teams to shape the customer journey and provide feedback that influences the company's direction. This role offers significant career growth opportunities, as your contributions can directly impact the company's success and potentially lead to leadership positions as the team grows. Expect a dynamic, fast-paced environment where adaptability, initiative, and strong communication skills are essential.

What is the difference between Founding Customer Success Manager vs Customer Success Manager?

AspectFounding Customer Success ManagerCustomer Success Manager
CredentialsRelevant experience in customer success, startup background preferredSimilar experience, often with industry-specific knowledge
Work EnvironmentEarly-stage startup, high level of responsibility, shaping customer success strategyEstablished company, focused on maintaining and expanding customer relationships
Employer & IndustryStartups, SaaS, tech companiesVariety of industries, including SaaS, tech, and services

The Founding Customer Success Manager typically works in startups or early-stage companies, taking on a broader role in shaping customer success strategies. In contrast, a Customer Success Manager usually operates in established organizations, focusing on managing ongoing client relationships. Both roles require similar skills and experience, but the scope and environment differ significantly.

What are popular job titles related to Founding Customer Success Manager jobs in Remote, OR?

For Founding Customer Success Manager jobs in Remote, OR, the most frequently searched job titles are:

Infographic showing various Founding Customer Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Senior Business Development Manager

Circle Logistics

OR • On-site, Remote

Full-time

Re-posted 8 days ago


Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
Key Responsibilities:
  • Establish immediate momentum by leveraging your network to move first freight within 30 days through aggressive prospecting-executing 100+ daily outbound dials to build a strong pipeline of shipper and carrier partnerships
  • Secure, onboard, and retain 2 to 6 new monthly shippers while expanding existing accounts through proactive relationship management, identifying new freight lanes, and uncovering cross-sell opportunities to maximize revenue per customer
  • Scale accounts efficiently to move 100 to 150 monthly loads, optimizing carrier capacity utilization and aligning load volume with organizational growth objectives
  • Develop and execute targeted freight brokerage strategies informed by real-time freight market dynamics, carrier capacity trends, and shipper demand patterns in your region
  • Create persuasive rate proposals and freight solutions that articulate value and competitive advantages to prospects, securing favorable terms that protect margins
  • Partner with operations, dispatch, and compliance teams to ensure flawless load execution, on-time delivery, and exceptional service quality that strengthens customer retention and competitive differentiation
  • Negotiate freight rates, service level agreements, and carrier contracts with acumen and transparency, maintaining strong partnerships while protecting profitability
  • Monitor and analyze key performance indicators including load volume, freight margins, customer acquisition costs, and revenue outcomes to drive continuous improvement and accountability

Qualifications
Required Qualifications:
  • 5+ years of direct freight brokerage experience with proven success in sourcing, qualifying, and closing shipper and carrier partnerships
  • Demonstrated success adding 2-6 new shipper accounts monthly and managing 100-150+ loads monthly with documented revenue growth
  • Expertise in freight rate negotiation, load pricing, margin management, and carrier contract development
  • Strong knowledge of freight market dynamics, carrier capacity trends, lane economics, and regional shipper demand patterns
  • Proficiency with Transportation Management Systems (TMS), load boards, CRM platforms, and Microsoft Office Suite
  • Strong analytical capabilities with experience interpreting freight metrics, load profitability, and customer acquisition costs
  • Exceptional communication and presentation skills with ability to articulate freight solutions to diverse prospects
  • Self-motivated, entrepreneurial mindset with ability to drive measurable freight revenue results independently

Preferred Qualifications:
  • Experience in team leadership, mentoring, carrier recruitment, or capacity management within freight brokerage
  • Familiarity with freight compliance requirements, DOT regulations, industry best practices, and specialized freight verticals

Additional Information
All your information will be kept confidential according to EEO guidelines.

What Circle Logistics employees say

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