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Founding Customer Success Manager Jobs in Remote, OR

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

EVIDENT

Rep., II - Sales - Micro

OR · On-site +1

Manage and maintain demonstration equipment and sample accounts with a high level of accountability ... customer success. Job Requirements MINIMUM QUALIFICATIONS (To perform this job successfully, an ...

EVIDENT

Sr Applications Engineer

OR · On-site +1

... customer success, or related customer-facing technical functions in medical devices, diagnostics, life sciences, or imaging. * Leadership: 3+ years directly managing technical customer-facing teams ...

Lumen Technologies

Senior Lead Technical Writer

OR · Remote

The Senior Lead Technical Writer partners with product management, engineering, operations, security, architecture, legal, marketing, sales, and customer success to translate complex service ...

Lumen Technologies

Senior Lead Data Scientist

OR · Remote

Work closely with Product, Engineering, Finance, Sales, Customer Success, and Data teams to align ... Excellent communication and stakeholder management skills, with the ability to convey complex ...

builders

General Manager

Coos Bay, OR · On-site

Ensure efficient daily operations while maintaining high standards of customer service and ... Proven success leading operations, teams, and business performance. Preferred Skills * Strong ...

Lumen Technologies

Lead Software Developer

OR · Remote

$118K - $148K/yr

... customer success. Working across both frontend and backend layers, you will architect robust RESTful services, manage relational and NoSQL database integrations, and champion automated testing and ...

Builders FirstSource

General Manager

Coos Bay, OR · On-site

Ensure efficient daily operations while maintaining high standards of customer service and ... Proven success leading operations, teams, and business performance.Preferred SkillsStrong financial ...

New

Builders FirstSource

General Manager

Coos Bay, OR · On-site

Ensure efficient daily operations while maintaining high standards of customer service and ... Proven success leading operations, teams, and business performance. Preferred Skills * Strong ...

Gold Beach Lumber Yard, Inc

Store Manager

Lakeside, OR · On-site

This position leads the store team, delivers an exceptional customer experience, drives sales and ... success of the store and Gold Beach Lumber. What You'll Do Lead and Develop the Team * Recruit ...

Gold Beach Lumber Yard, Inc

Store Manager

Lakeside, OR · On-site

This position leads the store team, delivers an exceptional customer experience, drives sales and ... success of the store and Gold Beach Lumber. What You'll Do Lead and Develop the Team * Recruit ...

Gold Beach Lumber Yard, Inc

Store Manager

Lakeside, OR · On-site

This position leads the store team, delivers an exceptional customer experience, drives sales and ... success of the store and Gold Beach Lumber. What Youll Do Lead and Develop the Team * Recruit ...

SBDM

Senior Business Development Manager

OR

... customers: * No Fail Service * Personalized Communication * Innovative Solutions We leverage ... Demonstrated success adding 2-6 new shipper accounts monthly and managing 100-150+ loads monthly ...

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All JobsFounding Customer Success JobsFounding Customer Success Manager JobsFounding Customer Success Manager Jobs in Remote, OR

Founding Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do founding customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for founding customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a founding customer success manager?

A Founding Customer Success Manager is typically one of the first hires responsible for building and leading the customer success function at a startup or early-stage company. This role involves establishing processes, onboarding and supporting customers, gathering feedback, and working closely with product and sales teams to ensure customers achieve their desired outcomes. Founding Customer Success Managers often help define the company’s customer experience strategy, set up best practices, and may eventually grow and lead a team as the company scales.

What are the key skills and qualifications needed to thrive as a founding customer success manager?

To thrive as a Founding Customer Success Manager, you need a deep understanding of customer lifecycle management, strong problem-solving abilities, and experience with SaaS platforms or similar environments, often supported by a bachelor's degree. Familiarity with CRM tools like Salesforce or HubSpot, as well as customer engagement software, is typically required. Exceptional communication, adaptability, and a proactive approach to building processes are vital soft skills for this foundational role. These competencies are crucial because they drive customer retention, shape company processes, and help establish a scalable customer success function in a startup environment.

What unique challenges and opportunities can I expect as a founding customer success manager at an early-stage startup?

As a Founding Customer Success Manager at an early-stage startup, you'll face the challenge of building processes and systems from the ground up, often with limited resources. You'll collaborate closely with product, sales, and engineering teams to shape the customer journey and provide feedback that influences the company's direction. This role offers significant career growth opportunities, as your contributions can directly impact the company's success and potentially lead to leadership positions as the team grows. Expect a dynamic, fast-paced environment where adaptability, initiative, and strong communication skills are essential.

What is the difference between Founding Customer Success Manager vs Customer Success Manager?

AspectFounding Customer Success ManagerCustomer Success Manager
CredentialsRelevant experience in customer success, startup background preferredSimilar experience, often with industry-specific knowledge
Work EnvironmentEarly-stage startup, high level of responsibility, shaping customer success strategyEstablished company, focused on maintaining and expanding customer relationships
Employer & IndustryStartups, SaaS, tech companiesVariety of industries, including SaaS, tech, and services

The Founding Customer Success Manager typically works in startups or early-stage companies, taking on a broader role in shaping customer success strategies. In contrast, a Customer Success Manager usually operates in established organizations, focusing on managing ongoing client relationships. Both roles require similar skills and experience, but the scope and environment differ significantly.

What job categories do people searching Founding Customer Success Manager jobs in Remote, OR look for?

The top searched job categories for Founding Customer Success Manager jobs in Remote, OR are:

Founding Customer Success Manager jobs near you
Infographic showing various Founding Customer Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Pro Customer Service/Sales

Home Depot

Roseburg, OR • On-site

Full-time

Re-posted 7 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,496 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description


The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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