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Founding Customer Success Manager Jobs in Remote, OR

Ottobock

Sr. Key Account Manager (SUITX)

OR · On-site +1

$65K - $80K/yr

Collaborate cross-functionally with marketing, product, and customer success teams to ensure ... Proven ability to manage complex, multi-stakeholder sales cycles. * Experience selling into ...

Sapiens

Account Executive

OR · On-site +1

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Project Sapiens

Account Executive

OR · Remote

... management, or Account Executive experience within the insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Sapiens

Account Executive, P&C

OR · On-site +1

... management, or Account Executive experience within the P&C insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Project Sapiens

Account Executive, P&C

OR · Remote

... management, or Account Executive experience within the P&C insurance technology industry; * Proven success growing revenue within existing customer accounts through cross-sell, upsell, and account ...

Atos

Head of AI

OR · On-site +1

Drive customer adoption, measurable business value, and referenceability through disciplined success management. • Talent, org design, and culture * * Build and scale a high-performing AI team ...

Atos

Head of AI

OR · Remote

Drive customer adoption, measurable business value, and referenceability through disciplined success management. Talent, org design, and culture * * Build and scale a high-performing AI team: hiring ...

Carter's

Sales Manager (Part Time)

Roseburg, OR · On-site

It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility ... success Lead and execute an assigned business focus area through planning and detailed follow ...

Sapiens

Value Engineer - Applied AI

OR · On-site +1

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Project Sapiens

Value Engineer - Applied AI

OR · Remote

Partner with Customer Success to track actual AI-driven outcomes against proposed value models ... Required Qualifications * 7+ years in value engineering, management consulting, financial analysis ...

Purple Rain

Inside Sales Rep

OR · Remote

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Purple Rain

Inside Sales Rep

OR · On-site

Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools ...

Atos

Digital Evangelist

OR · Remote

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Atos

Digital Evangelist

OR · On-site +1

... customer success stories and best practices. * Work closely with key strategy and offering ... both senior managers and engineers * Ability to take the initiative, make decisions and ...

Home Depot

Pro Customer Service/Sales

Roseburg, OR · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

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Showing results 21-40

All JobsFounding Customer Success JobsFounding Customer Success Manager JobsFounding Customer Success Manager Jobs in Remote, OR

Founding Customer Success Manager information

See Remote, OR salary details

$32.5K

$83K

$139.9K

How much do founding customer success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for founding customer success manager in Remote, OR is $82,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a founding customer success manager?

A Founding Customer Success Manager is typically one of the first hires responsible for building and leading the customer success function at a startup or early-stage company. This role involves establishing processes, onboarding and supporting customers, gathering feedback, and working closely with product and sales teams to ensure customers achieve their desired outcomes. Founding Customer Success Managers often help define the company’s customer experience strategy, set up best practices, and may eventually grow and lead a team as the company scales.

What are the key skills and qualifications needed to thrive as a founding customer success manager?

To thrive as a Founding Customer Success Manager, you need a deep understanding of customer lifecycle management, strong problem-solving abilities, and experience with SaaS platforms or similar environments, often supported by a bachelor's degree. Familiarity with CRM tools like Salesforce or HubSpot, as well as customer engagement software, is typically required. Exceptional communication, adaptability, and a proactive approach to building processes are vital soft skills for this foundational role. These competencies are crucial because they drive customer retention, shape company processes, and help establish a scalable customer success function in a startup environment.

What unique challenges and opportunities can I expect as a founding customer success manager at an early-stage startup?

As a Founding Customer Success Manager at an early-stage startup, you'll face the challenge of building processes and systems from the ground up, often with limited resources. You'll collaborate closely with product, sales, and engineering teams to shape the customer journey and provide feedback that influences the company's direction. This role offers significant career growth opportunities, as your contributions can directly impact the company's success and potentially lead to leadership positions as the team grows. Expect a dynamic, fast-paced environment where adaptability, initiative, and strong communication skills are essential.

What is the difference between Founding Customer Success Manager vs Customer Success Manager?

AspectFounding Customer Success ManagerCustomer Success Manager
CredentialsRelevant experience in customer success, startup background preferredSimilar experience, often with industry-specific knowledge
Work EnvironmentEarly-stage startup, high level of responsibility, shaping customer success strategyEstablished company, focused on maintaining and expanding customer relationships
Employer & IndustryStartups, SaaS, tech companiesVariety of industries, including SaaS, tech, and services

The Founding Customer Success Manager typically works in startups or early-stage companies, taking on a broader role in shaping customer success strategies. In contrast, a Customer Success Manager usually operates in established organizations, focusing on managing ongoing client relationships. Both roles require similar skills and experience, but the scope and environment differ significantly.

What job categories do people searching Founding Customer Success Manager jobs in Remote, OR look for?

The top searched job categories for Founding Customer Success Manager jobs in Remote, OR are:

Founding Customer Success Manager jobs near you
Infographic showing various Founding Customer Success Manager job openings in Remote, OR as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,982 per year, or $39.9 per hour.

Sr. Key Account Manager (SUITX)

Ottobock

OR • On-site, Remote

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Summary Statement
SUITX designs and delivers industrial exoskeletons that reduce fatigue, prevent injury, and enable workers to perform physically demanding tasks safely and efficiently. Our wearable solutions are deployed by leading manufacturers, logistics providers, utilities, and aerospace organizations to improve ergonomics, increase productivity, and lower the total cost of workplace injuries.
As adoption of wearable robotics accelerates, SUITX is at the forefront of transforming how industrial work gets done.
In partnership with Ottobock, SUITX develops highly efficient yet extremely lightweight exoskeletons, utilizing the distribution and marketing experience that Ottobock has in over 35 countries.
We have an exciting opportunity for a Sr. Key Account Manager (Southwest & West Coast Region) to drive growth by helping industrial organizations understand, evaluate, and deploy exoskeleton solutions that deliver measurable ergonomic and operational impact.
Duties & Responsibilities
This is a consultative, solution-oriented sales role that requires the ability to engage stakeholders including workers, EHS leaders and ergonomists, operations executives, and guide them through evaluation, pilot, and enterprise adoption.
The ideal candidate thrives in emerging technology environments, is comfortable selling value-driven solutions, and has a track record of converting complex evaluations into scaled deployments.
Key Responsibilities:
  • Develop and execute a territory strategy to drive revenue growth and market penetration.
  • Identify, engage, and qualify new opportunities within industrial, manufacturing, logistics, utilities, and aerospace sectors.
  • Lead sales cycles focused on solving ergonomic and operational challenges.
  • Deliver compelling product demonstrations and on-site evaluations.
  • Design and manage pilot programs that validate ROI, safety improvements, and productivity gains.
  • Convert pilot programs into long-term, scaled deployments across customer sites.
  • Build strong relationships with workers, EHS, operations, engineering, and executive stakeholders.
  • Develop business cases that quantify impact (injury reduction, productivity, cost savings).
  • Negotiate and close complex commercial agreements.
  • Expand existing accounts through multi-site and enterprise-wide adoption.
  • Support and grow regional channel and distribution partners.
  • Maintain accurate pipeline, forecasting, and CRM data.
  • Represent SUITX at industry events, trade shows, and customer engagements.
  • Collaborate cross-functionally with marketing, product, and customer success teams to ensure successful deployments and customer outcomes.

Qualifications
Qualifications:
  • 3-5 years of successful B2B sales experience in industrial, technical, or solution-based environments.
  • Proven ability to manage complex, multi-stakeholder sales cycles.
  • Experience selling into manufacturing, logistics, utilities, EHS, ergonomics, automation, or related industries.
  • Demonstrated success in new business development and account expansion.
  • Strong communication, presentation, and negotiation skills.
  • Ability to translate technical solutions into clear business value.
  • Self-motivated and comfortable operating in a remote, territory-based role.
  • Willingness to travel extensively within the region.
  • Bachelor's degree preferred.

Preferred Qualifications:
  • Experience with ergonomics, safety/EHS programs, wearable technology, robotics, or industrial equipment.
  • Familiarity with pilot-based or proof-of-value sales motions.
  • Existing relationships within industrial or manufacturing organizations.
  • Experience working with distributors, integrators, or manufacturer representatives.
  • CRM experience (Salesforce, HubSpot, or similar).

Compensation Data
Compensation: $65,000-$80,000 base salary, depending on experience, plus a competitive commission structure.
Benefits
Benefits:
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid time off

Why SUITX?
At SUITX, you'll play a key role in bringing innovative wearable technology to the industrial workforce-helping companies protect their employees while improving performance and efficiency.
You'll join a fast-growing, mission-driven team where your work directly impacts both business outcomes and worker well-being.
Diversity at Ottobock
We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.
Your future at Ottobock
Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.
Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.
Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!

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