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Food Service Account Manager Jobs in Virginia (NOW HIRING)

Service Account Manager

Roanoke, VA · On-site

$47K - $70K/yr

Position Summary Protos is seeking a Senior Service Agent/Account Manager to join its National Operations Service Center in Roanoke, VA. Our work environment is fast paced, positive and stresses ...

Position Summary We are seeking a dynamic and customer-focused Service Account Manager to join our team. The ideal candidate will develop and maintain positive relationships within assigned customer ...

A working knowledge of construction management or engineering at a level normally acquired through ... Lead efforts on sales and Business Development for Service Opportunities and related projects.

A working knowledge of construction management or engineering at a level normally acquired through ... Lead efforts on sales and Business Development for Service Opportunities and related projects.

Select Account Manager Department: Commercial Lines Reports To: Team Lead About the Opportunity Our ... This position is ideal for an organized, service-oriented insurance professional who thrives in a ...

$15.25 - $21/hr

... Food and Nutrition Services. * Maintain an accurate inventory of all kitchen supplies and food ... Process prepayments and customer's account management, deposit, prepare daily and monthly reports ...

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Food Service Account Manager information

See Virginia salary details

$33.2K

$67.7K

$143.3K

How much do food service account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for food service account manager in Virginia is $67,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $80,800.00 per year, depending on experience, location, and employer.

What does a food service account manager do?

A Food Service Account Manager is responsible for managing relationships with clients in the food service industry, such as restaurants, cafeterias, hotels, and catering businesses. They oversee sales activities, develop strategies to meet client needs, and ensure customer satisfaction. Their duties often include negotiating contracts, coordinating with internal teams, and identifying new business opportunities. The goal is to maintain and grow accounts while providing excellent service and support to clients.

How does a food service account manager typically collaborate with clients and internal teams to ensure customer satisfaction?

A Food Service Account Manager serves as the main point of contact between food service clients and their company, regularly communicating with clients to understand their needs and resolve issues. They work closely with internal departments such as sales, logistics, and product development to coordinate order fulfillment, manage inventory, and address client feedback. This role often involves site visits, client meetings, and cross-functional teamwork to deliver tailored solutions and maintain long-term relationships. Effective collaboration is essential to anticipate challenges, meet service standards, and exceed customer expectations in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a food service account manager, and why are they important?

To thrive as a Food Service Account Manager, you need a strong background in sales, account management, and knowledge of the food service industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, sales analytics tools, and inventory management systems is typically required. Outstanding communication, negotiation, and relationship-building skills set top performers apart in this role. These capabilities are essential for maintaining client satisfaction, growing accounts, and ensuring smooth coordination between clients and internal teams.

What is the difference between Food Service Account Manager vs Food Service Sales Representative?

AspectFood Service Account ManagerFood Service Sales Representative
CredentialsRelevant sales or hospitality certifications often preferredSales certifications and industry knowledge
Work EnvironmentClient management, account retention, and serviceSales calls, client acquisition, and product promotion
Employer & Industry UsageFood service providers, distributors, and manufacturersFood product companies, distributors, and suppliers
Search & Comparison IntentUnderstanding account management roles in food serviceSales roles and client acquisition in food industry

While both roles involve working within the food service industry, the Food Service Account Manager focuses on maintaining and growing existing client accounts, providing ongoing support and service. In contrast, the Food Service Sales Representative primarily seeks new clients and promotes products. Both roles require industry knowledge and sales skills but differ in their core responsibilities and daily activities.

What are popular job titles related to Food Service Account Manager jobs in Virginia?

For Food Service Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Food Service Account Manager jobs in Virginia look for?

The top searched job categories for Food Service Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Food Service Account Manager jobs?

Cities in Virginia with the most Food Service Account Manager job openings:

Infographic showing various Food Service Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,696 per year, or $32.5 per hour.

Service Account Manager

Protos Security

Roanoke, VA • On-site

$47K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Oversee a portfolio of clients' security needs and ensure delivery of guard services, off-duty police, and security programs.

  • Act as the primary point of contact for clients, establishing and maintaining professional relationships, and addressing their concerns.

  • Coordinate with internal teams to develop solutions, manage client rollouts, and ensure high-level day-to-day service delivery.


Protos Security rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 118 rated security


Job description

Company: Protos Security
Job Title: Senior Service Agent
Reports To: Service Manager
Location: Roanoke VA, On-Site


Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.


Position Summary

Protos is seeking a Senior Service Agent/Account Manager to join its National Operations Service Center in Roanoke, VA. Our work environment is fast paced, positive and stresses results oriented internal growth. 



Essential Duties & Responsibilities

  • To oversee a portfolio of National and Local customer’s security needs as it relates to guard service, off-duty police, and overall security programs across their footprint.
  • Act as primary point of contact for the Client and establish productive, professional relationships with key personnel within assigned Client accounts.
  • Proactively assess, clarify, and validate Client’s needs on an ongoing basis, communicate them internally as needed; develop plans and oversee delivery execution.
  • Lead solution development efforts that best address Clients’ needs, while coordinating the involvement of all necessary Company personnel.
  • Be the accountable point person with all rollouts of new business for each assigned Client. Direct the flow of information between each Client, the specific Company personnel, and Company departments involved in each roll-out, and vice versa.
  • Consistently communicate with your immediate supervisor on any recognition, issue or concern regarding your clients
  • To keep all matters of confidentiality only between you and the party involved
  • Address all client concerns and use discretion and independent judgement to determine when concerns reach a level that necessitates escalation
  • Prioritize client concerns and take the lead/ownership on any requests, issues, or questions from your clients
  • Approve time, make necessary changes/corrections, ensure proper Accounts Receivables and Payables processes are aligned with expected work orders
  • Coordinate with the Strategic Account Managers, Service Managers and Director to ensure clients are receiving the highest level of day-today service
  • Be prepared to follow and execute the rules of engagement if an assigned client has issues that require escalation (i.e. high level incidents affecting client property, loss of life or bodily injury to Protos’ vendor or client personnel)
  • Implement pricing strategy and process ownership in accordance to company strategy for customer’s temporary and emergency needs
  • Additional duties as directed by management


Qualifications & Experience

  • Bachelor's degree highly preferred. Degree from an accredited four-year college or university in Business, Marketing, or Criminal Justice; equivalent business experience will be considered.
  • Previous experience servicing client/customer accounts. Experience in account or portfolio management with high-touch service highly preferred.
  • Highly personable with excellent customer service skills.
  • Ownership of customer relationships.
  • Strong problem-solving and analytical skills.
  • Ability to analyze and execute alongside a team.
  • Excellent prioritization and time management abilities, strong collaborator, and leader
  • Process driven, detail oriented and highly organized.
  • Intermediate knowledge of office applications and ability to learn new software platforms as necessary.


Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

  • Purpose Driven Work – Every role contributes to building smarter, more secure environments
  • Growth Opportunities – Mentorship, cross functional projects, and career development
  • Collaborative Culture – Open communication, respect, and team first thinking
  • People First Values – Inclusive culture and generous employee support


Benefits Include:

  • Competitive compensation 
  • Health, Vision, Dental, and Life Insurance 
  • Employee Assistance Program 
  • FSA / HSA 
  • 401(k) with employer contribution 
  • Excellent Paid Time Off (24 days) 
  • Collaborative work environment (and great coffee!) 


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. 

The employee must occasionally lift and/or move up to 10 pounds. 

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.



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