Tampa, FL · On-site
$18/hr
... support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL ... Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
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Tampa, FL · On-site
$18/hr
... support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL ... Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
Fort Lauderdale, FL · On-site
$110K - $200K/yr
... FNOL and claims workflows, and turn national brokerages and OEM-certified collision centers into ... Deep roots in insurance, claims, or high-net-worth/Private Client environments * A gift for ...
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Fort Lauderdale, FL · On-site
$110K - $200K/yr
... FNOL and claims workflows, and turn national brokerages and OEM-certified collision centers into ... Deep roots in insurance, claims, or high-net-worth/Private Client environments * A gift for ...
Tampa, FL · On-site
$21.50/hr
... support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL ... insurance terminology, policies, billing, or claims. • First Notice of Loss (FNOL), policy ...
Tampa, FL · On-site
$21.50/hr
... support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL ... insurance terminology, policies, billing, or claims. • First Notice of Loss (FNOL), policy ...
Fort Lauderdale, FL · On-site +1
$15.25 - $20.75/hr
Support First Notice of Loss (FNOL) intake * Assist during catastrophe (CAT) events * Ensure ... Ability to multitask in a fast-paced environment * P&C insurance knowledge a plus * Bilingual a ...
Fort Lauderdale, FL · On-site +1
$15.25 - $20.75/hr
Support First Notice of Loss (FNOL) intake * Assist during catastrophe (CAT) events * Ensure ... Ability to multitask in a fast-paced environment * P&C insurance knowledge a plus * Bilingual a ...
Tampa, FL · On-site
$40K/yr
In this role, you will assist customers and agents with FNOL, provide technical support, and answer insurance questions from agents, policyholders and other clients. This on-site position offers a ...
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Tampa, FL · On-site
$40K/yr
In this role, you will assist customers and agents with FNOL, provide technical support, and answer insurance questions from agents, policyholders and other clients. This on-site position offers a ...
This role provides hands-on experience in customer service, business operations, insurance claims ... Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting ...
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This role provides hands-on experience in customer service, business operations, insurance claims ... Receive and process First Notice of Loss (FNOL) reports through phone and digital reporting ...
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
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Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Jacksonville, FL · On-site
$15.25 - $20.25/hr
Prior experience in a claim environment, including working with policyholders and handling FNOL processes * Familiarity with insurance terminology, claims processes, and general industry standards
Tampa, FL · On-site
... in our intensive 10-week Summer MSI Insurance Claims Rotational Internship Program. This ... Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ...
Tampa, FL · On-site
... in our intensive 10-week Summer MSI Insurance Claims Rotational Internship Program. This ... Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ...
Tampa, FL · Hybrid
... in our intensive 10-week Summer MSI Insurance Claims Rotational Internship Program. This ... Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ...
Tampa, FL · Hybrid
... in our intensive 10-week Summer MSI Insurance Claims Rotational Internship Program. This ... Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ...
Tampa, FL · Hybrid
Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ... Ignite your career in the insurance and risk management industry with our 10-week rotational ...
Tampa, FL · Hybrid
Provide support with First Notice of Loss (FNOL) intake and related processes. * Assist with system ... Ignite your career in the insurance and risk management industry with our 10-week rotational ...
... FNOL, Claims lifecycle • Prepare and execute test scenarios, test cases, and test data • ... P&C Insurance domain • Experience in Agile/Scrum environments • Proficiency with test ...
... FNOL, Claims lifecycle • Prepare and execute test scenarios, test cases, and test data • ... P&C Insurance domain • Experience in Agile/Scrum environments • Proficiency with test ...
Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ... Experience in the insurance industry, including risk, and regulatory considerations preferred.
Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ... Experience in the insurance industry, including risk, and regulatory considerations preferred.
... in performance and load testing of Guidewire PolicyCenter / ClaimCenter / BillingCenter ... Renewals, FNOL, Claims lifecycle) • Develop and maintain performance test scripts using ...
... in performance and load testing of Guidewire PolicyCenter / ClaimCenter / BillingCenter ... Renewals, FNOL, Claims lifecycle) • Develop and maintain performance test scripts using ...
Tampa, FL · Hybrid
$55K - $75K/yr
Tampa, FL (Hybrid or In-Office) Employment Type: Full-time | Independent Insurance Agency Base ... Guide clients through FNOL, monitor status, and help resolve issues with adjusters. * Documentation ...
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Tampa, FL · Hybrid
$55K - $75K/yr
Tampa, FL (Hybrid or In-Office) Employment Type: Full-time | Independent Insurance Agency Base ... Guide clients through FNOL, monitor status, and help resolve issues with adjusters. * Documentation ...
Jacksonville, FL · On-site
$20/hr
Company parties * Health insurance * Opportunity for advancement * Paid time off * Training ... plays a pivotal role in facilitating efficient office operations and ensuring seamless ...
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Jacksonville, FL · On-site
$20/hr
Company parties * Health insurance * Opportunity for advancement * Paid time off * Training ... plays a pivotal role in facilitating efficient office operations and ensuring seamless ...
Winter Park, FL · On-site
$80K - $100K/yr
... and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through ... Participate in claim reviews, loss runs analysis, and meetings with carriers. * Maintain detailed ...
Winter Park, FL · On-site
$80K - $100K/yr
... and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through ... Participate in claim reviews, loss runs analysis, and meetings with carriers. * Maintain detailed ...
Tampa, FL · Remote
... FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 ...
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Tampa, FL · Remote
... FNOL, estimating, reviewing policy, making coverage decisions, settlement) * Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) * Proficiency in Xactimate (Level 1 ...
Winter Park, FL · On-site
$80K - $100K/yr
... and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through ... Participate in claim reviews, loss runs analysis, and meetings with carriers. * Maintain detailed ...
Quick apply
Winter Park, FL · On-site
$80K - $100K/yr
... and insurance carriers throughout the claim lifecycle, from First Notice of Loss (FNOL) through ... Participate in claim reviews, loss runs analysis, and meetings with carriers. * Maintain detailed ...
Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ... Experience in the insurance industry, including risk, and regulatory considerations preferred.
Develop and scale digital servicing capabilities (e.g., policy changes, renewals, claims FNOL ... Experience in the insurance industry, including risk, and regulatory considerations preferred.
| Aspect | Fnol In Insurance | Claims Adjuster |
|---|---|---|
| Required credentials | Insurance license, customer service skills | Insurance license, appraisal skills |
| Work environment | Office, remote, or on-site customer interactions | Fieldwork, office, or remote assessments |
| Employer & industry usage | Insurance companies, claims departments | Insurance companies, third-party claims firms |
| Search & comparison intent | Understanding initial claim reporting | Evaluating and settling claims |
Fnol In Insurance involves the initial reporting of claims, focusing on customer communication and data collection. Claims Adjusters assess and settle claims, often requiring appraisal skills. While both roles require insurance licensing, Fnol agents handle early-stage claims, whereas Claims Adjusters handle detailed evaluations and settlements.
For Fnol In Insurance jobs in Florida, the most frequently searched job titles are:
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$18/hr
Full-time
Posted 7 days ago
BILINGUAL INSURANCE CALL CENTER AGENT
LOCATION:Tampa, FL | Onsite
COMPENSATION & SCHEDULE
• $18.00/hour (***potential to make up to $21.50/hour after training, certifications and promotions to different coverage levels***)
• Training: Monday–Friday, 9:00 AM–5:30 PM
• Post-training shifts may vary between 8:00 AM–8:00 PM; flexibility for overtime and weekends required
• Start Date: September 14, 2026
ROLE IMPACT:Serve as a front-line resource for policyholders, insurance agents, and mortgage companies in a high-volume insurance call center. Provide accurate, professional support in English and Spanish for policy, billing, mortgage, and First Notice of Loss (FNOL) inquiries. Success requires reliable attendance, efficient navigation of multiple systems, and a customer-focused approach under pressure.
KEY RESPONSIBILITIES
• Handle high-volume inbound calls and assist with coverage, billing, mortgage, policy, and FNOL inquiries.
• Research questions, explain established procedures, and provide accurate information in English and Spanish.
• Process policy endorsements, mortgage updates, document uploads, and accurately document customer interactions.
• Navigate multiple systems and screens while resolving concerns and de-escalating customer issues professionally.
• Meet established service, quality, productivity, attendance, and scheduling expectations.
MINIMUM QUALIFICATIONS
• Bilingual fluency in Spanish and English with strong verbal communication and a professional phone presence required.
• 2+ years of high-volume customer service or call center experience required.
• Strong computer and multitasking skills, reliable transportation to the Tampa worksite, dependable attendance, and flexibility to work varying shifts, overtime, and weekends as needed required.
CORE TOOLS & SYSTEMS
• Microsoft Word, Outlook, and Excel
• Call center telephony platforms
• CRM (Customer Relationship Management) and policy management systems
• Multiple-screen customer service environments
PREFERRED SKILLS
• Insurance industry experience with knowledge of insurance terminology, policies, billing, or claims.
• First Notice of Loss (FNOL), policy endorsement, or mortgage-related insurance experience.
• Customer de-escalation, conflict resolution, or negotiation experience.
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
