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Fmla Case Manager Jobs in Rochester, NY (NOW HIRING)

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Fmla Case Manager information

See Rochester, NY salary details

$18

$46

$79

How much do fmla case manager jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for fmla case manager in Rochester, NY is $46.92, according to ZipRecruiter salary data. Most workers in this role earn between $34.90 and $56.73 per hour, depending on experience, location, and employer.

What is an FMLA Case Manager?

An FMLA Case Manager is a professional responsible for overseeing and managing employee leaves under the Family and Medical Leave Act (FMLA). They ensure that both employers and employees comply with federal regulations regarding time off for medical or family reasons. Their duties include reviewing documentation, communicating with employees and healthcare providers, tracking leave usage, and maintaining confidential records. FMLA Case Managers help facilitate a smooth leave process while ensuring that all legal requirements are met.

What are the key skills and qualifications needed to thrive as an FMLA Case Manager, and why are they important?

To thrive as an FMLA Case Manager, you need knowledge of FMLA regulations, case management experience, and a background in human resources or a related field. Familiarity with HRIS platforms, case tracking software, and compliance documentation systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help navigate complex leave cases and support employees. These abilities are crucial for ensuring legal compliance, minimizing risk, and delivering a seamless leave management process.

What are some common challenges FMLA Case Managers face when coordinating employee leave requests?

FMLA Case Managers often encounter challenges such as managing complex documentation requirements, ensuring compliance with federal and state regulations, and balancing multiple cases simultaneously. They must communicate effectively with both employees and management to clarify leave eligibility and timelines while maintaining confidentiality. Staying organized and up-to-date with changing regulations is essential to prevent errors and support both employer and employee needs efficiently.

What is the difference between Fmla Case Manager vs Disability Case Manager?

AspectFmla Case ManagerDisability Case Manager
CredentialsTypically requires healthcare or social work background, certifications varyOften requires nursing, social work, or rehabilitation counseling credentials
Work EnvironmentOffice-based, healthcare or insurance settingsHealthcare facilities, insurance companies, or rehabilitation centers
Employer & IndustryHospitals, insurance companies, HR departmentsInsurance providers, healthcare organizations, government agencies

Both roles involve managing employee or patient cases, but Fmla Case Managers focus on leave management under the Family and Medical Leave Act, while Disability Case Managers handle long-term disability claims and benefits. They share similar credentials and work environments, often within healthcare or insurance sectors, but serve different purposes in employee health and benefits management.

What are popular job titles related to Fmla Case Manager jobs in Rochester, NY? For Fmla Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Fmla Case Manager jobs in Rochester, NY look for? The top searched job categories for Fmla Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Fmla Case Manager jobs? Cities near Rochester, NY with the most Fmla Case Manager job openings:
Fmla Case Manager jobs near you
Workers Compensation & Leave Manager

Workers Compensation & Leave Manager

Lifetime Assistance, Inc.

Rochester, NY • On-site

$30/hr

Full-time

Medical, PTO

Posted 21 days ago

Job description

Lifetime Assistance - Workers' Compensation & Leave Manager
Make an Impact. Create Joy. Shape the Future.
At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job-it's a chance to transform lives, including your own.
Position Overview:
Job Title: Workers' Compensation & Leave Case Manager
Location: 425 Paul Road, Rochester, NY 14624
Department: Human Resources
Reports To: Director of Benefits
Employment Type: Full-Time - 40 hours per week, 8am - 4:30pm
Pay: $30 per hour
Why You Should Work for Lifetime Assistance?
  • No-Premium Health Insurance: Access comprehensive healthcare without added cost.
  • Education Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships.
  • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
  • Career Growth: Clear pathways to advancement, leadership training, and coaching support.
  • Work-Life Harmony: Generous paid time off and supportive scheduling.
  • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person - both those we support and our employees alike.

Your Core Responsibilities:
  • Manage end-to-end case management for all leave types, including FMLA, NY Paid Family Leave, and short-term disability
  • Determine leave eligibility, approvals, and denials; track intermittent leave utilization
  • Oversee Workers' Compensation cases, including intake, claim filing, and ongoing coordination with carriers and internal stakeholders
  • Serve as the primary point of contact for employees regarding leave status, medical updates, and return-to-work planning
  • Coordinate concurrent leave designations (e.g., FMLA with Workers' Compensation)
  • Review medical restrictions and facilitate return-to-work or accommodation processes in collaboration with leadership
  • Maintain accurate case documentation and ensure compliance with all federal and state regulations
  • Track and report on claims activity, trends, and lost time; provide insights to leadership
  • Partner with Safety and HR teams to identify injury trends and support prevention strategies
  • Manage OSHA logs, reporting requirements, and annual postings
  • Provide guidance to managers on leave compliance, expectations, and employee support

What You Bring:
  • 3-5+ years of experience in leave administration and Workers' Compensation case management
  • Strong working knowledge of FMLA, PFL, DBL, ADA, and Workers' Compensation coordination
  • Experience managing high-volume caseloads with strong attention to detail
  • Excellent organizational, communication, and problem-solving skills
  • Ability to handle sensitive information with confidentiality and professionalism
  • Valid NYS Drivers license and willingness to drive to all Lifetime Assistance locations, as needed

Our Mission & Culture:
  • Mission-Driven Work: Empowering individuals to live with independence and purpose-here, your work truly matters.
  • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
  • Community Impact: Join efforts that reflect Lifetime Assistance's dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?
If you're a detail-oriented professional passionate about employee support, compliance, and workplace safety, apply today and join us in building lives of independence-one person at a time.
Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.
"I am part of something bigger... Being a Lifetime Assistance employee means everything to me."
- Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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