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Flight Concierge Jobs (NOW HIRING)

Aero

Concierge

$25 - $33/hr

Collaborate with Concierge, Flight Crews, and Operations teams to make critical decisions regarding daily operations. * Use all systems and tools effectively to ensure operations run smoothly.

Aero

Concierge

OR · On-site +1

$25 - $33/hr

Collaborate with Concierge, Flight Crews, and Operations teams to make critical decisions regarding daily operations. * Use all systems and tools effectively to ensure operations run smoothly.

Aero

Concierge

OR · Remote

$25 - $33/hr

Collaborate with Concierge, Flight Crews, and Operations teams to make critical decisions regarding daily operations. * Use all systems and tools effectively to ensure operations run smoothly.

Jet Linx

Concierge

Omaha, NE · On-site

$53K - $74K/yr

Coordinate with Flight Operation Departments to ensure Service Standards are met and/or exceeded ... Perform Concierge base duties as needed. * Regular and predictable on-site attendance required.

NextGen GHS

Air Concierge

Saint Simons Island, GA · On-site

$13.25 - $17/hr

Air Concierge **Job Title:** Air Concierge **Location:** Saint Simons Island, GA **Company ... Apply today and help us deliver exceptional experiences-one flight at a time.

Tradewind Aviation LLC

Nantucket Concierge

Nantucket, MA

$17.50 - $22.75/hr

The purpose of the Concierge is to create an exceptional experience for every client. As a ... Ensures passenger comfort and keeps passengers informed of any flight delays. * Assists with pilot ...

Tradewind

Nantucket Concierge

Nantucket, MA · On-site

$17.50 - $22.75/hr

The purpose of the Concierge is to create an exceptional experience for every client. As a ... Ensures passenger comfort and keeps passengers informed of any flight delays. * Assists with pilot ...

Tradewind Aviation

Nantucket Concierge

Nantucket, MA · On-site

$17.50 - $22.75/hr

The purpose of the Concierge is to create an exceptional experience for every client. As a ... Ensures passenger comfort and keeps passengers informed of any flight delays. * Assists with pilot ...

Atlantic Aviation

Concierge - Full Time

White Plains, NY · On-site

$20/hr

You will get the opportunity to interact with many large corporations' flight departments and high ... Required Skills Concierge Qualifications * Customer service/hospitality experience * High school ...

Tradewind

Martha's Vineyard Concierge

West Tisbury, MA · On-site

$17.50 - $22.75/hr

The purpose of the Concierge is to create an exceptional experience for every client. As a ... Ensures passenger comfort and keeps passengers informed of any flight delays. * Assists with pilot ...

Tradewind Aviation

Martha's Vineyard Concierge

MA · On-site

$17.50 - $22.75/hr

The purpose of the Concierge is to create an exceptional experience for every client. As a ... Ensures passenger comfort and keeps passengers informed of any flight delays. * Assists with pilot ...

Flexjet

Owner Concierge

Cleveland, OH · On-site

$15 - $19.50/hr

Collaborate with Sales, Operations, and Flight Control teams to ensure seamless service delivery ... or concierge-level client service, with a strong focus on team management and operational ...

Flexjet

Owner Concierge

Cleveland, OH

$15 - $19.50/hr

Collaborate with Sales, Operations, and Flight Control teams to ensure seamless service delivery ... or concierge-level client service, with a strong focus on team management and operational ...

In-N-Out Burger

Concierge Event Planner

Franklin, TN · On-site

$15.25 - $19.75/hr

... flight & travel logs, digital itineraries, budgeting, forecasting, and reconciliation. Work ... Concierge service • Experience managing executive-level, customer-facing, or VIP events • ...

Our World Energy

Concierge Builder

Phoenix, AZ · On-site

$15.50 - $19.75/hr

Communicate frequently and proactively to surface emerging needs, validate in-flight work, and keep ... Concierge Prototyping: Design, develop, and test high-touch "Phase 1" prototypes utilizing code ...

Our World Energy

Concierge Builder

Phoenix, AZ · On-site

$15 - $19.25/hr

Communicate frequently and proactively to surface emerging needs, validate in-flight work, and keep ... Concierge Prototyping: Design, develop, and test high-touch "Phase 1" prototypes utilizing code ...

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Flight Concierge information

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$11

$18

$25

How much do flight concierge jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for flight concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a flight concierge?

A Flight Concierge assists passengers with personalized travel services, ensuring a seamless and comfortable experience. They handle VIP arrangements, coordinate transportation, manage special requests, and provide real-time flight updates. Their role often includes liaising with airline staff, airport personnel, and luxury service providers to meet client needs. This position requires excellent communication, discretion, and a strong focus on customer service.

Do flight concierges make good money?

Flight concierges typically earn a salary that varies based on experience, location, and employer, with many earning between $40,000 and $80,000 annually. Some may receive additional benefits or tips, especially in luxury or private aviation settings. Compensation can also include performance bonuses and perks related to the job environment.

What are the key skills and qualifications needed to thrive in the flight concierge position, and why are they important?

To excel as a Flight Concierge, you need expertise in travel coordination, customer service, and itinerary management, often supported by experience in the aviation or hospitality industry. Familiarity with reservation systems, private aviation platforms, and occasionally GDS (Global Distribution Systems) is valuable for managing bookings and special requests. Outstanding interpersonal skills, discretion, and problem-solving set top performers apart in this role. These competencies are crucial to provide seamless, high-touch service for clients and ensure memorable travel experiences.

What types of clients and requests does a flight concierge typically handle?

Flight Concierges commonly work with high-profile or VIP clients, including corporate executives, celebrities, and affluent travelers, who expect exceptional, personalized service. Their requests can range from arranging complex multi-leg flight itineraries to organizing bespoke amenities, catering, ground transportation, and last-minute changes. The role frequently requires multitasking, quick decision-making, and liaising with pilots, airport staff, and luxury service providers to anticipate and fulfill client needs. Being proactive and detail-oriented is key, as you’ll be entrusted with ensuring flawless travel experiences from start to finish.

How to become a flight concierge with no experience?

To become a flight concierge with no experience, focus on developing strong customer service skills, attention to detail, and knowledge of luxury travel. Gaining experience in hospitality, travel planning, or concierge services can be helpful, and obtaining relevant certifications or training in luxury service can improve your prospects. Entry-level roles may be available through internships or assistant positions in the hospitality or travel industry.
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Flight Concierge jobs near you
Infographic showing various Flight Concierge job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

Aero

Remote

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

ABOUT AERO
At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people-prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.
ABOUT THIS ROLE
At Aero, our experience extends beyond taking people from one place to another. As a team, we pride ourselves on being consummate hosts, ensuring every guest enjoys an effortless, personalized experience. Much like the spaces we've designed, our service is about cultivating guest relationships and building community. We are looking for team members who are natural empaths, derive energy from serving and delighting others, and want to be part of ushering in a new Golden Age of Travel!
As an Aero Concierge, you are the all-star liaison between Aero and our guests (and potential guests). This is a fully remote role. Our Concierge team uses the best customer service practices across various activities, from selling prospective guests on the Aero experience, preparing guests and collaborating with the ground team for upcoming flights, triaging any problems our guests may encounter, and ensuring they have a truly memorable experience every step of the way.
RESPONSIBILITIES
  • Contribute to customer satisfaction score (NPS) by providing superior, personalized service to our guests and prospective guests via phone, email, and chat, and ensuring all open tickets are resolved promptly and concisely.
  • Understand the specific context and desires of prospective guests to tailor the features and benefits of the Aero experience to their needs and drive trip booking conversion.
  • Prepare relevant documentation and materials for flights, support guests through their journey, and work closely with ground handling and airport partners remotely.
  • Ensure all guest information is collected, documented, and distributed promptly and efficiently according to established processes.
  • Proactively coordinate and organize all communication regarding flight management details, including itinerary changes, transportation arrangements, and other special requests.
  • Coordinate closely with the Operations team to communicate any changes that may occur with the flight schedule, weather, aircraft, any IROPS (irregular operations), and certain accommodations to meet the needs of our guests.
  • Effectively communicate and escalate operational and experience issues.
  • Collaborate with Concierge, Flight Crews, and Operations teams to make critical decisions regarding daily operations.
  • Use all systems and tools effectively to ensure operations run smoothly.
  • Identify areas of opportunity for new processes and systems that better support our operation and guest experience; be proactive and generous with your ideas and experiments, and contribute to process improvement.
  • Be well-versed and knowledgeable on all aspects of the Aero experience, including all menus, flight schedules, guest procedures, and technology systems.
  • Stay up-to-date with and knowledgeable about all company and FAA policies and procedures, and ensure all activities remain in accordance with the Concierge Playbook.
  • Complete side work and daily tasks as directed by leadership and as requested by other departments.

REQUIREMENTS
  • While aviation experience is a plus, it is not required. Instead, what is preferred is a demonstrated background in customer service, and those who have worked in either/or:
    • a luxury service environment
    • a customer-focused start-up
    • the private aviation sector
  • Must have experience with email services and proficiency using customer service tools (experience with Salesforce is a plus).
  • Available to work nights, weekends, and holidays, if required.
  • Flexibility to work shifts that reflect the time zone of our main hubs (LA or New York)

BENEFITS & PAY
  • Pay Range: $25/hr-$33/hr [exact compensation may vary based on skills, experience, and location.]
  • Time Off: PTO, accrued sick time, bereavement, and holiday pay.
  • Benefits: medical, dental, vision, life, disability, 401k, dependent care FSA, health FSA.

$25 - $33 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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