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Flexible Remote Empathetic Listener Jobs (NOW HIRING)

Bestow, Inc

Senior Technical Solutions Engineer

$110K - $130K/yr

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... Active and empathetic listener who can receive customer frustration and criticism without becoming ...

Bestow

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... Active and empathetic listener who can receive customer frustration and criticism without becoming ...

Bestow

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... Active and empathetic listener who can receive customer frustration and criticism without becoming ...

SOLACE HEALTH LLC

You'll be an empathetic listener and an action-oriented guide who will work to actually resolve ... This role is 100% remote. All patient interactions are performed via video or phone call. What You ...

6sense

Strategic Account Executive

OR · Remote

$165K - $185K/yr

Empathetic listener - You'll listen more than you talk. And, you really get what they mean ... California Recruitment Privacy Notice and Policy #Li-remote

Cruizeez

Travel Consultant - Remote

Mobile, AL · Remote

Qualifications: Strong communication skills with the ability to actively listen to client ... Flexible remote work environment, allowing you to work from anywhere. Uncapped commission Access to ...

6sense

Enterprise Account Executive

OR · Remote

$117K - $157.50K/yr

Empathetic listener - You'll listen more than you talk. And, you really get what they mean ... remote Notice of Collection and Use of Personal Information for California Residents: California ...

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How much do flexible remote empathetic listener jobs pay per hour?

As of May 28, 2026, the average hourly pay for flexible remote empathetic listener in the United States is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.05 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flexible Remote Empathetic Listener, and why are they important?

To excel as a Flexible Remote Empathetic Listener, you should possess strong active listening skills, a solid understanding of mental health basics, and preferably some training or certification in counseling or peer support. Familiarity with secure communication platforms, chat or video conferencing tools, and digital confidentiality protocols is typically required. Outstanding empathy, patience, and nonjudgmental communication help build trust and provide effective emotional support to clients. These abilities are crucial for fostering a safe, supportive environment and ensuring clients feel heard and valued in remote interaction settings.

What does a typical day look like for a Flexible Remote Empathetic Listener, and how is client confidentiality maintained?

As a Flexible Remote Empathetic Listener, your day typically involves scheduled or on-demand sessions with clients via phone or online platforms. You'll be actively listening, providing emotional support, and sometimes documenting brief session notes. Confidentiality is crucial—most organizations provide secure communication tools and require strict adherence to privacy protocols, such as not recording sessions and using encrypted platforms. You'll often work independently but may have regular check-ins with a supervisor or peer group for support and guidance.

What are Flexible Remote Empathetic Listeners?

Flexible Remote Empathetic Listeners are professionals who offer emotional support, active listening, and compassionate conversation to individuals in need, typically via phone or online platforms. They work remotely and set their own schedules, providing flexibility for both listeners and clients. Their main goal is to create a safe, non-judgmental environment where people can share their feelings and experiences. While they are not licensed therapists, they play a crucial role in supporting mental well-being by lending a listening ear and offering empathy.

What is the difference between Flexible Remote Empathetic Listener vs Customer Service Representative?

AspectFlexible Remote Empathetic ListenerCustomer Service Representative
CredentialsNone required, often prefers communication or psychology backgroundHigh school diploma or equivalent; sometimes customer service certifications
Work EnvironmentRemote, flexible hours, focus on listening and emotional supportRemote or on-site, structured shifts, focus on resolving customer issues
Industry UsageHealthcare, counseling, support servicesRetail, tech, telecom, various customer-facing sectors

While both roles involve communication skills, a Flexible Remote Empathetic Listener primarily offers emotional support and active listening in a remote setting, often without formal credentials. In contrast, a Customer Service Representative handles product or service inquiries, often with structured training and certifications. Both roles are vital in customer engagement but differ in focus, credentials, and work environment.

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Flexible Remote Empathetic Listener jobs near you
Bilingual Spanish Customer Service Representative - PT- Remote WFH

Bilingual Spanish Customer Service Representative - PT- Remote WFH

TeamHealth

Knoxville, TN • On-site, Remote

$14.75 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

TeamHealth rating

7.6

Company rating: 7.6 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

181st of 864 rated healthcare providers

Job description

Requirements
https://www.teamhealth.com/california-applicant-privacy-notice/
External Job Description and Responsibilities
Remote Bilingual Spanish Customer Service Representative - Full-Time or Part-Time
TeamHealth National Patient Service Center Work from Home
$750 Sign-On Bonus + Quarterly Incentives
Are you a strong communicator with a passion for helping others? The TeamHealth National Patient Service Center is hiring Remote Bilingual (Spanish-English) Customer Service Agents for flexible, fully remote positions. Whether you're seeking full-time or part-time hours, this opportunity offers meaningful work, a supportive team, and the convenience of working from home.
In this role, you'll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.
Position Highlights:
  • $750 Sign-On Bonus + Quarterly Performance Incentives
  • 100% Remote - Work from the comfort of your home
  • Live in Knoxville, TN or surrounding area? You're welcome to work on-site in our office if you'd like
  • Company-provided equipment
  • Flexible Scheduling - Full-time and part-time options available

What We Offer:
  • 401(k) Retirement Plan with discretionary company match (Available to both full-time and part-time employees)
  • Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)
  • Comprehensive Wellness Programs - Supporting your physical, emotional, financial, and social well-being
  • Ongoing Training & Professional Development
  • Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options

What You'll Do:
  • Provide bilingual (Spanish-English) customer service via phone
  • Assist patients with billing, insurance questions, and account resolution
  • Research and resolve discrepancies or issues with patient accounts
  • Update insurance information and rebill claims as necessary
  • Generate and send itemized statements or courtesy claims
  • Set up and manage payment plans
  • Accurately document all interactions in the system
  • Maintain a professional and empathetic tone at all times
  • Perform additional administrative duties as needed

What You'll Need:
  • High school diploma or GED
  • Bilingual fluency in Spanish and English
  • Excellent communication, listening, and typing skills
  • Ability to multitask (listen, speak, and type simultaneously)
  • Comfortable using Microsoft Windows and computer-based systems
  • Previous experience in customer service, call centers, retail, or hospitality is a plus

  • Apply today to join the TeamHealth National Patient Service Center-where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.

What TeamHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Teamhealth

Sourced by ZipRecruiter

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

Year founded

1979

Social media

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