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Flexible Remote Empathetic Listener Jobs (NOW HIRING)

6sense

Enterprise Account Executive

OR · Remote

$117K - $150K/yr

Empathetic listener - You'll listen more than you talk. And, you really get what they mean ... remote Notice of Collection and Use of Personal Information for California Residents: California ...

Cortex

Remote RN Inbound Agent

$25/hr

Your primary responsibility will be to handle inbound phone calls, listen empathetically to ... Flexible remote work arrangement, allowing you to work from the comfort of your own home Pay rate ...

Gotham Biotech

Online Support Agent

Portland, ME · Remote

$20 - $23/hr

This is a flexible, remote position offering competitive pay at ${Salary} per hour, ideal for ... Provide clear, accurate, and empathetic guidance to customers using digital platforms and tools.

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Flexible Remote Empathetic Listener information

What is the difference between Flexible Remote Empathetic Listener vs Customer Service Representative?

AspectFlexible Remote Empathetic ListenerCustomer Service Representative
CredentialsNone required, often prefers communication or psychology backgroundHigh school diploma or equivalent; sometimes customer service certifications
Work EnvironmentRemote, flexible hours, focus on listening and emotional supportRemote or on-site, structured shifts, focus on resolving customer issues
Industry UsageHealthcare, counseling, support servicesRetail, tech, telecom, various customer-facing sectors

While both roles involve communication skills, a Flexible Remote Empathetic Listener primarily offers emotional support and active listening in a remote setting, often without formal credentials. In contrast, a Customer Service Representative handles product or service inquiries, often with structured training and certifications. Both roles are vital in customer engagement but differ in focus, credentials, and work environment.

What are the key skills and qualifications needed to thrive as a Flexible Remote Empathetic Listener, and why are they important?

To excel as a Flexible Remote Empathetic Listener, you should possess strong active listening skills, a solid understanding of mental health basics, and preferably some training or certification in counseling or peer support. Familiarity with secure communication platforms, chat or video conferencing tools, and digital confidentiality protocols is typically required. Outstanding empathy, patience, and nonjudgmental communication help build trust and provide effective emotional support to clients. These abilities are crucial for fostering a safe, supportive environment and ensuring clients feel heard and valued in remote interaction settings.

What are Flexible Remote Empathetic Listeners?

Flexible Remote Empathetic Listeners are professionals who offer emotional support, active listening, and compassionate conversation to individuals in need, typically via phone or online platforms. They work remotely and set their own schedules, providing flexibility for both listeners and clients. Their main goal is to create a safe, non-judgmental environment where people can share their feelings and experiences. While they are not licensed therapists, they play a crucial role in supporting mental well-being by lending a listening ear and offering empathy.

What does a typical day look like for a Flexible Remote Empathetic Listener, and how is client confidentiality maintained?

As a Flexible Remote Empathetic Listener, your day typically involves scheduled or on-demand sessions with clients via phone or online platforms. You'll be actively listening, providing emotional support, and sometimes documenting brief session notes. Confidentiality is crucial—most organizations provide secure communication tools and require strict adherence to privacy protocols, such as not recording sessions and using encrypted platforms. You'll often work independently but may have regular check-ins with a supervisor or peer group for support and guidance.
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Flexible Remote Empathetic Listener jobs near you
Infographic showing various Flexible Remote Empathetic Listener job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.
Registered Nurse Healthcare Advocate (Remote 1099) - RN

Registered Nurse Healthcare Advocate (Remote 1099) - RN

Solace Health

Remote

$2.8K - $3.8K/day

Contractor

Posted 8 days ago

Job description

About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Bloomberg funding announcement here.
About the Role
As a Registered Nurse (RN) Healthcare Advocate with Solace, you'll work with patients throughout their healthcare journey.
In the RN Advocate role, you will guide patients through difficult and complex health concerns and help them achieve their health and wellness goals while also addressing their Social Determinants of Health (SDOH). You'll be an empathetic listener and an action-oriented guide who will work to actually resolve patient's problems.
PLEASE NOTE: this is a 1099 contract position. You will set your own hours and can work part-time, full-time, or anything in between. This role is 100% remote. All patient interactions are performed via video or phone call.
What You'll Do
  • Learn Solace's proprietary system, tools, technology, and expectations, while also providing your unique experience in every interaction.
  • Build strong, trusting relationships with patients, where listening and empathy are the foundation for every interaction.
  • Be able to identify and prioritize patients' needs and build out a care plan to ensure consistent action over time.
  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.

What You Bring to the Table
  • Registered Nurse (RN) license in good standing.
  • Experience working with diverse patient populations.
  • Empathy: You care deeply about people and have a drive to fight for those who can't fight for themselves.
  • Clinical and Organizational Skills: As an experienced RN, you can balance multiple tasks and work under pressure.
  • Technical Adaptation: You're able to learn new systems quickly and efficiently.
  • A Bias Toward Action: When you see something needs to get done, you step in and take care of it.

Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

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