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Flexible Remote Chargeback Jobs (NOW HIRING)

Satispay

Chargeback Specialist - Barcelona

Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) * Family (Enhanced ... remote time. Equal Opportunity Employer At Satispay, we're proud to be an equal opportunity ...

Maxana

Senior Backend Engineer - Payments

Chargeback lifecycle * Subscription billing Benefits * High-Impact Architecture Project * Executive Visibility * Competitive Contract Compensation * Flexible Remote Structure * Clear Scope, Clear ...

BOLD

Senior Financial Analyst, Payments

OR · Remote

$85K - $106K/yr

Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large ... Flexible spending accounts (health, dependent care) * Internet and home office reimbursement 100 ...

New

BOLD

Senior Financial Analyst, Payments

$110K - $130K/yr

Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large ... Flexible spending accounts (health, dependent care) * Internet and home office reimbursement 100 ...

BOLD Limited

Senior Financial Analyst, Payments

$110K - $130K/yr

Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large ... Flexible spending accounts (health, dependent care) * Internet and home office reimbursement 100 ...

Bestow, Inc

Payments Product Analyst

$98K - $116K/yr

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... works, and what a chargeback lifecycle looks like. * Investigative by nature. You dig into ...

Redbarn Pet Products

National Account Manager

$99K - $127K/yr

Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * MetLife Voluntary Benefits * Pet ... Partner with Finance to reduce deductions, chargebacks, and claims through root-cause resolution.

Jobgether

Your decisions will directly impact key business metrics such as chargeback rates, approval rates ... Flexible work location (remote, office, or hybrid, with travel opportunities) * Strong career ...

New

ONE

Disputes Operations & Strategy

$90K - $140K/yr

You will work closely with various teams to transform disputes intake, investigations, chargebacks ... match Remote-friendly (US), flexible time off (FTO), and opportunities for growth A high-growth ...

Affirm

Machine Learning Engineer II (Servicing ML)

$146K - $206K/yr

What you'll do - You will develop AI systems that automate dispute and chargeback handling using ... The majority of our roles are remote and you can work almost anywhere within the country of ...

Blackbaud, Inc.

Solutions Architect, Payment Operations

$133K - $173K/yr

Familiarity with fraud detection, chargeback workflows, and risk scoring platforms. * Experience ... Remote-flexible workforce * Wellness Programs * 401(k) program with employer match * Flexible paid ...

Blackbaud

Solutions Architect, Payment Operations

SC · Remote

$133K - $173K/yr

Familiarity with fraud detection, chargeback workflows, and risk scoring platforms. * Experience ... Remote-flexible workforce * Wellness Programs * 401(k) program with employer match * Flexible paid ...

North American Bancard

Business Development Executive

$50K - $70K/yr

Business Development Executive Humboldt- Remote Humboldt Merchant Services. Payment acceptance for ... Flexible Paid Time Off * 401(k) + Match * Education Assistance * Paid Maternity & Paternity Leave

Swannies

Strategic Accounts Support Associate

$65K - $75K/yr

... flexible & accommodating. Location: Remote Ideal candidate: The Strategic Accounts Support ... Monitor chargebacks and allowances in partnership with Operations and AR, proactively working ...

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Flexible Remote Chargeback information

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How much do flexible remote chargeback jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for flexible remote chargeback in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a Flexible Remote Chargeback job?

A Flexible Remote Chargeback job involves handling and resolving chargeback disputes for financial transactions, typically for credit card or online payments, while working remotely with a flexible schedule. Professionals in this role investigate disputed transactions, gather evidence, communicate with merchants and banks, and ensure compliance with regulatory and company policies. This position allows individuals to work from home, often choosing their hours, making it ideal for those seeking work-life balance. Key skills include attention to detail, strong communication, and knowledge of payment processing systems.

How does a Flexible Remote Chargeback specialist typically collaborate with other departments to resolve disputes?

As a Flexible Remote Chargeback specialist, you’ll often coordinate with customer service, fraud prevention, and finance teams to gather necessary documentation and evidence for each dispute case. Effective communication is key, as quick turnarounds may depend on input from multiple stakeholders. Most companies use centralized platforms or ticketing systems to streamline this collaboration, ensuring everyone is updated on case progress. Building strong cross-functional relationships can help expedite resolutions and improve success rates for contested chargebacks.

What are the key skills and qualifications needed to thrive as a Flexible Remote Chargeback Specialist, and why are they important?

To thrive as a Flexible Remote Chargeback Specialist, you need strong analytical skills, attention to detail, and experience with financial transactions, often supported by a background in finance or banking. Familiarity with chargeback management platforms, payment processing systems, and relevant certifications like Certified Payments Professional (CPP) are commonly required. Excellent communication, problem-solving abilities, and time management skills help you effectively resolve disputes and collaborate with clients or internal teams. These skills are crucial for accurately handling chargeback cases, minimizing financial losses, and maintaining customer trust in a remote work environment.

What is the difference between Flexible Remote Chargeback vs Customer Service Representative?

AspectFlexible Remote ChargebackCustomer Service Representative
CredentialsKnowledge of chargeback processes, banking regulationsCommunication skills, basic computer skills
Work EnvironmentRemote, financial or banking industryRemote or on-site, retail or service industry
Industry UsageFinancial institutions, e-commerceRetail, telecommunications, service sectors
Search & Comparison IntentUnderstanding chargeback roles, dispute resolutionCustomer support, communication skills

Flexible Remote Chargeback roles focus on handling payment disputes and fraud cases within financial or e-commerce sectors, requiring specific industry knowledge. Customer Service Representatives provide general support and assistance across various industries. While both roles can be remote, their core responsibilities and required skills differ significantly.

More about Flexible Remote Chargeback jobs
What cities are hiring for Flexible Remote Chargeback jobs? Cities with the most Flexible Remote Chargeback job openings:
What are the most commonly searched types of Remote Chargeback jobs? The most popular types of Remote Chargeback jobs are:
What states have the most Flexible Remote Chargeback jobs? States with the most job openings for Flexible Remote Chargeback jobs include:
What job categories do people searching Flexible Remote Chargeback jobs look for? The top searched job categories for Flexible Remote Chargeback jobs are:
Flexible Remote Chargeback jobs near you
Infographic showing various Flexible Remote Chargeback job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Chargeback Specialist - Barcelona

Satispay

Remote

Other

Medical, PTO

Posted 13 days ago

Job description

Chargeback Specialist Opportunity

Please note that this opportunity requires relocation to our Barcelona office.

Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.

What You'll Be Doing

As our Chargeback Specialist, you'll be the person who manages and resolves complex disputes and chargebacks, ensuring efficient, timely, and fair resolutions while protecting customer trust and our financial integrity.

Here's what your day-to-day will look like:

  • Handle Complex Disputes and Chargebacks – Managing the full lifecycle for high-priority or complex cases: from intake and investigation to evidence compilation, response drafting, and escalation.
  • Perform Deep-Dive Analysis – Analyzing dispute and chargeback data to spot root causes, emerging patterns, and process gaps to drive prevention and recovery steps.
  • Contribute to Process Optimisation – Actively identifying and proposing improvements to workflows, SLAs, and quality checks to increase win rates and reduce manual effort.
  • Ensure Compliance – Maintaining expert-level knowledge of applicable regulations and industry best practices related to chargebacks and consumer protection.
  • Cross-functional Collaboration – Partnering with FinCrime, Customer Support, Legal, and Product to provide expert input to prevent chargebacks upstream.
  • Tools & Reporting – Expertly using and refining internal tools and reporting to monitor performance, quality, and risk metrics.
Who We're Looking For

We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?

  • Experience – You have 3+ years of experience in chargeback management, payment operations, or risk operations within fintech, e-commerce, or financial services.

  • Dispute Resolution Expertise – Proven understanding of dispute categories, evidencing standards, and resolution pathways across different payment rails.

  • Regulatory Knowledge – Strong knowledge of EU regulations and consumer protection.

  • Data Analytics – Advanced analytical skills with the ability to interpret data, identify trends, and drive data-informed decisions.

  • Operational Excellence – High attention to detail, strong organisation, and the ability to work independently in a fast-paced environment.

  • Communication Skills – Excellent ability to explain complex technical topics clearly to both technical and non-technical audiences.

CareAbout: How We Support Your Impact

We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:

  • Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)

  • Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)

  • Growth and development (Professional development programs, Internal mobility, Language courses with Preply)

  • Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)

  • Family (Enhanced parental leave, Additional leave for child sickness)

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Equal Opportunity Employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

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