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Flex Schedule Customer Success Manager Remote Jobs

reveleer

Customer Success Manager

$100K - $125K/yr

Customer Success Manager Remote As the industry's pioneering value-based care (VBC) technology platform, Reveleer is purpose-built to solve the most pressing real-world challenges faced by providers ...

Cleo

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

Cleo

Customer Success Manager

Richmond, VA · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

Cleo

Customer Success Manager

Honolulu, HI · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

EverDriven

Customer Success Manager

Arlington, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

RCRM Onboarding

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution ... As a fully remote team with headquarters in New Jersey (USA) and Pune (India), we pride ourselves ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

Cleo

Customer Success Manager

Oklahoma City, OK · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Virginia Beach, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

EverDriven

Customer Success Manager

Jacksonville, FL · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!) * Employee Assistance ...

Cleo

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

Cleo

Customer Success Manager

Indianapolis, IN · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... scheduled * Own GRR and NRR outcomes for your book of business, proactively identifying risk ...

HiddenLayer

Customer Success Manager

Austin, TX · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of ... Handle scheduling coordination so the rest of the team doesn't have to. Internal Operations * Keep ...

HiddenLayer

Customer Success Manager

New York, NY · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of ... Handle scheduling coordination so the rest of the team doesn't have to. Internal Operations * Keep ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship ...

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All JobsFlex Schedule Customer Success Manager Remote Jobs

Flex Schedule Customer Success Manager Remote information

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$32.5K

$83.1K

$140K

How much do flex schedule customer success manager remote jobs pay per year?

As of Jun 16, 2026, the average yearly pay for flex schedule customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flex Schedule Customer Success Manager Remote vs Flex Schedule Account Manager Remote?

AspectFlex Schedule Customer Success Manager RemoteFlex Schedule Account Manager Remote
Primary FocusCustomer retention, onboarding, supportClient relationships, sales, account growth
Required SkillsCommunication, problem-solving, product knowledgeSales, negotiation, relationship management
Work EnvironmentRemote, collaborative with customer support teamsRemote, client-facing interactions
Common CertificationsCRM tools, customer service certificationsSales certifications, CRM proficiency

Both roles are remote positions within customer-facing industries, requiring strong communication skills. The Customer Success Manager focuses on supporting existing clients and ensuring satisfaction, while the Account Manager emphasizes sales and expanding client accounts. Understanding these differences helps candidates align their skills with the right role.

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Flex Schedule Customer Success Manager Remote jobs near you
Senior Customer Success Manager [Remote]

Senior Customer Success Manager [Remote]

Notabene, Inc

New York, NY • On-site, Remote

Full-time

PTO

Posted 5 days ago

Job description

Senior Customer Success Manager (AMER)
About Notabene
Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry.
The impact you will have:
At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business.
This is an exciting opportunity to join a critical function that will support our growth and expansion.
Within a year you are successful if...
  • You've directly contributed to increasing the net retention of your Book of Business
  • You can confidently demonstrate knowledge of both our product and also the wider industry
  • Our customers trust and rely on you to help them achieve their goals
  • You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business.

What you will be doing:
  • Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell
  • Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics
  • Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program
  • Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer.
  • Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally
  • Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero)
  • There may be expectations to participate in On Call duty outside of office hours

What you bring:
  • Prior working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business
  • 6-8 Years Customer Success experience
  • Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell
  • Experience negotiating and closing deals
  • Experience managing a range of clients from SMBs to Enterprise
  • Experience contributing to the creation of Customer success processes and resources
  • High emotional intelligence and some who is motivated by learning and problem solving
  • You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals.
  • Thrive on working autonomously with an entrepreneurial mindset.
  • Embody proactivity and are happy rolling up your sleeves and getting stuck in
Nice to Have
  • Experience in Crypto, Fintech or Regtech is a big bonus but isn't required.
  • Payments experience is a huge plus!
    Benefits
    • Flexible Remote Work: Work from anywhere!
    • $1000 WFH Stipend: Use within your first year of employment.
    • MacBook Pro: Procured by you and your manager to find a model that meets your needs.
    • Unlimited PTO: We trust you to take as much holiday as you need.
    • Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.

    Apply Today!
    If you strongly believe this role is for you, please apply. Notabene considers a broad array of candidates, including those without blockchain experience. Whether you're returning to work after a gap in employment, or taking the next step in your career path, we will be glad to have you on our radar.
    Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation.

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