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Fixed Operations Manager Jobs in Maple Grove, MN

Lithia

Fixed Operations Manager

Minneapolis, MN · On-site

$15K - $275K/yr

L0803 Coon Rapids Chrysler Dodge Jeep Ram Coon Rapids CDJR Coon Rapids Chrysler, a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and ...

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$15K - $275K/yr

L0803 Coon Rapids Chrysler Dodge Jeep Ram Coon Rapids CDJR Coon Rapids Chrysler, a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and ...

MarketSource

Field Service Consultant

Minneapolis, MN · On-site

$75K/yr

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce • Provide in ...

MarketSource

Field Service Consultant

Minneapolis, MN · On-site

Essential Job Functions: · Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce · Provide in ...

Pwc

Security Operations Analyst Fixed Term

Minneapolis, MN · On-site

$55K - $187K/yr

Industry/Sector Not Applicable Specialism IFS - Operations Management Level Senior Associate & Summary The Opportunity As a Security Operations Analyst Fixed Term, you will focus on confirming the ...

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All JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Maple Grove, MN

Fixed Operations Manager information

See Maple Grove, MN salary details

$31.7K

$65K

$121.3K

How much do fixed operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for fixed operations manager in Maple Grove, MN is $64,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,400.00 per year, depending on experience, location, and employer.

What position is GSM?

In the context of a Fixed Operations Manager role, GSM typically stands for General Service Manager, who oversees service department operations, manages staff, and ensures customer satisfaction. The position requires strong leadership, technical knowledge, and often certification in automotive or service management. GSM is a key leadership role within automotive dealerships or service centers.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is the hardest job at a car dealership?

The Fixed Operations Manager role can be one of the most challenging at a car dealership due to managing service and parts departments, overseeing technicians, and ensuring customer satisfaction while controlling costs. It requires strong leadership, technical knowledge, and the ability to handle high-pressure situations regularly.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often earn six-figure salaries, with additional bonuses and incentives based on dealership performance.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, and meeting financial targets through effective operations and process improvements. Strong leadership, knowledge of automotive service procedures, and familiarity with dealership management systems are essential skills for this role.
What are popular job titles related to Fixed Operations Manager jobs in Maple Grove, MN? For Fixed Operations Manager jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Maple Grove, MN look for? The top searched job categories for Fixed Operations Manager jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Fixed Operations Manager jobs? Cities near Maple Grove, MN with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you

Fixed Operations Manager

Lithia & Driveway

Minneapolis, MN

$15K - $275K/yr

Full-time

Posted 20 days ago

Job description

Dealership:L0803 Coon Rapids Chrysler Dodge Jeep RamCoon Rapids CDJR

Coon Rapids Chrysler, a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts operations. This is an opportunity for a proven leader who is currently managing a team and is ready to take the next step in driving operational excellence, accountability, and growth.

We are looking for someone who thrives in a fast-paced environment, is passionate about developing people, and has a track record of improving processes, performance, and customer satisfaction. The right candidate will bring a hands-on leadership style, strong business acumen, and the ability to inspire a team to consistently exceed expectations while optimizing efficiency and profitability across all fixed operations.

What You'll Do:

  • Service Staff Recruiting, Training and Development

  • Staff Service and Parts departments in order to optimize customer opportunities and productivity.

  • Train Service Advisors daily using role-play, evaluation checklists and quizzes to ensure they are well versed in the service process.

  • Ensure technical staff is properly trained and have the breadth of experience necessary to cover customer needs.

  • Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.

  • Customer Engagement

  • Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.

  • Inspect repair orders daily for legibility, accuracy and legality.

  • Ensure that all manufacturer policies and procedures are followed.

  • Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.

  • Read, understand and take action on MIS to generate maximum revenue and control expenses.

  • Inspect and maintain the cleanliness, organization and appearance of all Service and Parts areas in accordance with state and federal OSHA laws to ensure a professional, safe environment for customers and employees.

  • Administrative Functions

  • Hold daily and monthly Service and Parts staff meetings, as required, covering key information.

  • Serve as liaison between the store and Lithia Home Offices Fixed Operations. Receive, communicate and hold Service and Parts staff accountable to policy and procedure requirements and updates.

  • Complete Service and Parts department reporting and month-end procedures on time.

  • Other administrative duties as required

What You'll Bring:

  • Strong attention to detail

  • Sense of urgency

  • Excellent communication

  • Acceptable driving record and a valid driver's license in your state of residence

Why Join CDJR Troy:

  • Exceptional Compensation & Benefits: Competitive pay and comprehensive benefits package.

  • Career Growth: Opportunities to advance with a world-class dealership backed by a globally recognized brand.

  • Dynamic Culture: Work in a state-of-the-art facility with a team that shares your passion for performance and luxury.

This is a commissioned position that is also eligible for short-term and/or long-term incentives as part of total compensation, which include: $150,00-$275,000

If you're ready to represent one of the world's most innovative and prestigious automotive brands, now is the time to make your move. Apply today and drive your career forward with Coon Rapids CDJR!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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