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Fixed Operations Manager Jobs in Maple Grove, MN

Lithia

Fixed Operations Manager

Minneapolis, MN

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

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Fixed Operations Manager information

See Maple Grove, MN salary details

$31.7K

$65K

$121.3K

How much do fixed operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for fixed operations manager in Maple Grove, MN is $64,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $79,400.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What are popular job titles related to Fixed Operations Manager jobs in Maple Grove, MN? For Fixed Operations Manager jobs in Maple Grove, MN, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Maple Grove, MN look for? The top searched job categories for Fixed Operations Manager jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Fixed Operations Manager jobs? Cities near Maple Grove, MN with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Fixed Operations Manager

Fixed Operations Manager

Lithia Motors, Inc.

Coon Rapids, MN • On-site

$150K - $200K/yr

Full-time

Re-posted 8 days ago

Lithia Motors rating

7.4

Company rating: 7.4 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

46th of 146 rated car dealerships

Job description

Dealership:
L0803 Coon Rapids Chrysler Dodge Jeep Ram
Coon Rapids CDJR
Coon Rapids, Minnesota
$150,000.00 - $200,000.00/year; This is a performance driven position that consists of a Base/Draw/Hourly Offset and opportunities for commission & bonus incentives.
Coon Rapids Chrysler Dodger Jeep , a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts operations. This is an opportunity for a proven leader who is currently managing a team and is ready to take the next step in driving operational excellence, accountability, and growth.
What You'll Do:
The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience. This leader partners with dealership leadership to align fixed ops strategy with overall store goals while developing high-performing teams. The role requires a hands-on operator who can balance process discipline, customer retention, and financial performance in a fast-paced OEM environment.
  • Lead all fixed operations departments including Service and Parts
  • Drive departmental profitability through effective labor rate management, parts margins, and expense control
  • Monitor and improve key KPIs including RO count, hours per RO, effective labor rate, CSI, retention, and absorption
  • Ensure consistent delivery of a high-quality, OEM-compliant customer experience
  • Develop and coach Service and Parts Managers to improve leadership effectiveness and team performance
  • Oversee technician productivity, efficiency, and proficiency while supporting recruiting and retention of skilled talent
  • Implement and enforce processes, policies, and OEM program standards
  • Collaborate with Sales leadership to maximize service retention and reconditioning efficiency
  • Analyze financial statements and departmental reporting to identify trends and drive performance improvements
  • Maintain strong relationships with OEM partners, ensuring compliance and maximizing available programs and incentives
  • Drive a culture focused on accountability, continuous improvement, and team engagement
  • All other duties as assigned by leadership.

What You'll Bring:
  • 5+ years of leadership experience in automotive fixed operations (Service/Parts)
  • Proven track record of improving profitability, CSI, and operational efficiency
  • Strong financial acumen with the ability to interpret and act on departmental and dealership-level reporting
  • Experience working within an OEM franchise environment
  • Demonstrated ability to lead leaders, coach teams, and drive accountability
  • Deep understanding of service operations, technician management, and parts inventory strategy
  • Excellent communication and organizational skills
  • Acceptable driving record and a valid driver's license in your state of residence

Why Join Coon Rapids CDJR:
  • Exceptional Compensation & Benefits: Competitive pay and comprehensive benefits package.
  • Career Growth: Opportunities to advance with a world-class dealership backed by a globally recognized brand.
  • Dynamic Culture: Work in a state-of-the-art facility with a team that shares your passion for performance and luxury.

If you're ready to represent one of the world's most innovative and prestigious automotive brands, now is the time to make your move. Apply today and drive your career forward with Coon Rapids CDJR!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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