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Fixed Operations Manager Jobs in Massachusetts (NOW HIRING)

MarketSource

Field Service Consultant

Boston, MA · On-site

Provide technical assistance and fixed operations consultation to our dealer service personnel ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce Provide in ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · Remote

Diagnosing and fixing lifecycle automation issues quickly and at the root Data, analytics, and ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site

Diagnosing and fixing lifecycle automation issues quickly and at the root Data, analytics, and ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site +1

Diagnosing and fixing lifecycle automation issues quickly and at the root Data, analytics, and ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

MarketSource

Field Service Consultant

Boston, MA · On-site

Essential Job Functions: · Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce · Provide in ...

MarketSource

Field Service Consultant

Boston, MA · On-site

$90K - $91K/yr

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... Manage STAR escalations- high buyback risk vehicles as identified in SalesForce • Provide in ...

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Showing results 21-40

All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Massachusetts

Fixed Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do fixed operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for fixed operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are the most commonly searched types of Fixed Operations jobs in Massachusetts?

The most popular types of Fixed Operations jobs in Massachusetts are:

What are popular job titles related to Fixed Operations Manager jobs in Massachusetts?

For Fixed Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Massachusetts look for?

The top searched job categories for Fixed Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Fixed Operations Manager jobs?

Cities in Massachusetts with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Service Manager - Lynn, MA

Lynn, MA • On-site

Goodyear Tire and Rubber Company
10K+ employees
Learn more about Goodyear Tire and Rubber Companyexternal

$25 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
Text "Goodyear" to 66866 to connect with a recruiter!
The pay range for this position is $25 - $33/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

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