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Director Fixed Operations Jobs in Massachusetts (NOW HIRING)

Camping World

$95 - $145/hr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Service Advisor

Georgetown, KY · On-site

$50K - $75K/yr

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing ...

Camping World

Fixed Operations Director

Berkley, MA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

MarketSource

Field Service Consultant

Boston, MA · On-site

Provide technical assistance and fixed operations consultation to our dealer service personnel ... CAIR updates needed for each involvement with additional systems as directed by the OEM Provide ...

MarketSource

Field Service Consultant

Boston, MA · On-site

Provide technical assistance and fixed operations consultation to our dealer service personnel ... CAIR updates needed for each involvement with additional systems as directed by the OEM Provide ...

MarketSource

Field Service Consultant

Boston, MA · On-site

$90K - $91K/yr

Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... CAIR updates needed for each involvement with additional systems as directed by the OEM • Provide ...

MarketSource

Field Service Consultant

Boston, MA · On-site

Summary The Automotive Technical Advisor will act as a direct liaison between the dealerships and ... Essential Job Functions: · Provide technical assistance and fixed operations consultation to our ...

Tenstorrent

Director, Accounting Operations

Boston, MA

$100K - $500K/yr

Tenstorrent is seeking a Director of Accounting Operations to lead and scale the company's core ... Lead and scale accounting operations across AP, AR, payroll accounting, fixed assets, accruals ...

Tenstorrent

Director, Accounting Operations

Boston, MA · On-site

$100K - $500K/yr

Tenstorrent is seeking a Director of Accounting Operations to lead and scale the company's core ... Lead and scale accounting operations across AP, AR, payroll accounting, fixed assets, accruals ...

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All JobsFixed Operations JobsDirector Fixed Operations JobsDirector Fixed Operations Jobs in Massachusetts

Director Fixed Operations information

See Massachusetts salary details

$37.1K

$117.6K

$196K

How much do director fixed operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director fixed operations in Massachusetts is $117,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $148,000.00 per year, depending on experience, location, and employer.

What is a director fixed operations?

A Director of Fixed Operations oversees a dealership's service, parts, and body shop departments, ensuring efficiency, profitability, and customer satisfaction. They develop and implement processes to improve service quality, manage department budgets, and optimize inventory control. Additionally, they train and lead staff, monitor performance metrics, and collaborate with other departments to enhance overall dealership operations. Their goal is to maximize revenue while maintaining high levels of customer service and operational efficiency.

What are the primary responsibilities of a director fixed operations in an automotive dealership?

As a Director Fixed Operations, you are responsible for overseeing all aspects of the service, parts, and body shop departments to ensure profitability and customer satisfaction. Your daily tasks may include monitoring departmental performance metrics, mentoring managers and staff, implementing process improvements, and coordinating with sales and finance departments to create a seamless customer experience. You will also develop strategies to increase sales, control expenses, and maintain strong relationships with vendors and manufacturers. This pivotal role often involves problem-solving and proactive leadership to address operational challenges and drive team success.

What are the key skills and qualifications needed to thrive in the director fixed operations position, and why are they important?

To thrive as a Director Fixed Operations, you need in-depth knowledge of service, parts, and collision center operations, typically supported by experience in automotive dealership management and a relevant bachelor's degree. Familiarity with dealership management systems (DMS), inventory management software, and certifications such as ASE or OEM credentials are often required. Strong leadership, analytical thinking, and effective communication are vital soft skills that set successful candidates apart. These skills ensure efficient service department operations, high customer satisfaction, and the achievement of profitability targets in a competitive automotive environment.

What are the most commonly searched types of Fixed Operations jobs in Massachusetts?

The most popular types of Fixed Operations jobs in Massachusetts are:

What are popular job titles related to Director Fixed Operations jobs in Massachusetts?

For Director Fixed Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Director Fixed Operations jobs in Massachusetts look for?

The top searched job categories for Director Fixed Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Director Fixed Operations jobs?

Cities in Massachusetts with the most Director Fixed Operations job openings:

Director Fixed Operations jobs near you
Infographic showing various Director Fixed Operations job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,600 per year, or $56.5 per hour.

Fixed Operations Director

Camping World

On-site

$95 - $145/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

461st of 739 rated retailers

Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.What You’ll Do:Support and Manage the Service Manager(s) as part of the Fixed Operations team in the locationEnsure a consistently high level of internal and external customer satisfaction throughout the service departmentDrive profitability through increased sales, gross profit, P&L management, and labor cost controlBuild a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practicesFoster a culture that promotes employee development & retention, customer satisfaction, and philanthropyCreate and maintain strong working relationships with external vendorsMeet or exceed monthly budget projectionsMaintain a safe and functional working environmentWhat You’ll Need to Have for the Role:Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferredDemonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environmentKnowledge of RV's and RV systems is a plusStrong written and verbal communication skillsProficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)Intermediate or better skills in MS Office (Word, Excel, Outlook)Ability to read and analyze P&L reportsValid driver's license requiredMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesProlonged periods of standing, stooping, crawling, and bendingExposure to heights and hazards related to working with electrical and welding equipmentEnvironmental conditions include heat, cold, humidity, noise, dust and wetnessGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws. #J-18808-Ljbffr

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