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Fixed Operations Manager Jobs in Illinois (NOW HIRING)

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

New

The ideal candidate understands dealership fixed operations, is highly comfortable with outbound customer contact, can manage a team through measurable KPIs, and understands that a successful BDC ...

New

Summary: As the Operations Manager, you will be responsible for the performance of the plant ... This is to include a detailed understanding of the budgeted area cost drivers, both fixed and ...

Summary: As the Operations Manager, you will be responsible for the performance of the plant ... This is to include a detailed understanding of the budgeted area cost drivers, both fixed and ...

Provide input on capital, fixed, and variable budgets, with comprehensive variance reporting ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

General Manager

Shorewood, IL · On-site

$100K - $125K/yr

We're looking for a General Manager who will be responsible for overseeing all Service and Parts ... Develop and maintain standards to maximize fixed operations efficiencies. * Partner with VP of ...

Showing results 21-40

Fixed Operations Manager information

See Illinois salary details

$30K

$61.5K

$114.8K

How much do fixed operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for fixed operations manager in Illinois is $61,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are the most commonly searched types of Fixed Operations jobs in Illinois?

The most popular types of Fixed Operations jobs in Illinois are:

What cities in Illinois are hiring for Fixed Operations Manager jobs?

Cities in Illinois with the most Fixed Operations Manager job openings:

Infographic showing various Fixed Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,491 per year, or $29.6 per hour.

$120K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • Potential pay range of $120,000-$170,000 per year. This includes incentive-based pay, so your skill and effort drive your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • For additional benefit information please go to: NapletonCorp.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
  • Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
  • Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
  • Attracting, developing, and retaining the very best talent for the Service Department.
  • Creating an exceptional customer experience to drive customer loyalty.
  • Ensuring the Service area is customer-customer ready with proper displays and information.
  • Managing the business in accordance with Napleton and the manufacturer’s requirements and processes.
  • Analyzing the business to determine opportunities and developing actions plans to improve performance.
  • Driving the business though day to day involvement in the operations.
  • Other duties as assigned as assigned by management

Job Requirements:

  • High School Diploma or equivalent.
  • Automotive Service Management experience in a high -volume dealership
  • Ability to set and achieve targeted goals
  • Ability to attract, develop, and retain talent.
  • Experience and desire to work with technology
  • Valid Driver’s License and have and maintain an acceptable driving record.
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations.
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Service Manager, Automotive Service Director. Fixed Operations Manager, Fixed Operations Manager, Assistant Service Manger